Collection Manager
10 hours ago
**Job Title**:
Collection Manager
**In this role, you have the opportunity to**
Help build a high growth business that will help improve the lives of millions of people while advancing Philips journey as a global leader in Health Technology’s role**,**
**You are responsible for**
Coordinating and following through on collecting payments, due collections plans, reducing past due, bad debt exposure, and other quantitative targets, by performing portfolio management activities for customer base of key accounts, including:
- Execution of system established collection plan
- Analyze and monitor delinquent account balances, including effective overdue control and follow-up program for all customer accounts that are late, overdue, potentially overdue, or potential written-off
- Contacting clients with past due balances in the portfolio to obtain payment, payment commitment, and follow up on payment promises; or claim payments from intermediary (when collections are executed by 3rd parties (limited to some collectors)
- Reporting any disputed/ short paid invoices with reasons for disputes and collaborating with the internal department to expedite resolution/payment.- Preparing proposals (Credit and Collection Manager META region approves) for agency placement and write off to bad debt
- Responsible for compliance of ICS checks
- Support and develop accounts receivable lean process improvements, and Master data quality.
- Management of the collection team.
**You are a part of**
An organization with an incredible diversity of nationalities, skills, backgrounds, functions and challenges. At Philips we have opportunities for graduates as well as experienced professionals in everything from applied research to marketing and sales in over 100 countries. We’re a fascinating company to be part of, with a strong emphasis on cultural awareness, mutual understanding and out-of-the-box thinking.
**To succeed in this role, you should have the following skills and experience**
- Bachelor’s Degree or equivalent is preferred.
- 8+ years of relevant experience preferably in a multinational environment with a strong collections background.
- Knowledge of billing procedures and collection techniques (e.g. skip tracing).
- Familiarity with laws related to debt collection (e.g. FDCPA).
- Strong team management skills.
- Developed problem solving and negotiation skills.
- Excellent communication skills.( Oral and written).
- Working knowledge of MS Office and databases.
**In return, we offer you**
A path towards your most rewarding career. Succeeding in this role in a complex environment will open many doors for your long
- term career, in other areas in Philips or otherwise. We also believe that we are at our best as a company when you are at yours as a person. Thus, we offer competitive health benefits, a flexible work schedule and access to local well-being focused activities. Furthermore, Philips University is available to all employees for learning and development opportunities
**Why should you join Philips?**
Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 2.5 billion lives a year by delivering innovative solutions across the health continuum. Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Learn more by watching this video.
To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog. Once there,you can also learn about our recruitment process, or find answers to some of the frequently asked questions.
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