Senior Account Manager
3 weeks ago
We know how companies can unlock potential through effective risk management. Our clients rely on us to craft strategies to quantify, mitigate, and transfer risk, taking advantage of our specialist industry experience and unparalleled market know-how. The result is a new way of embracing risk that drives superior results.
Responsible for a portfolio of clients and prospects with accountability for retention of clients and new business development. Will manage and develop client and WTW relationships and grow portfolio within the business unit and will be responsible for targeting and converting prospects
Role
- Evaluate current insurance program
- Schedule risk management meetings as needed, with coordination of Consultancy
- Collect /confirm data for modelling and analytics
- Provide benchmarking and market intelligence
- Complete renewal information package sent to WTW for review
- Present marketing summary, proposal comparisons, analysis and recommendations to the client
- Bind coverage and obtain confirmation from carriers
- Prepare underwriting submission
- Establish finalized action plans for transition timeline due dates, service plan, and communication protocols
- Kick-off meeting to discuss transition plan, service requirements, renewal and claim handling instructions
- Discuss certificate protocols, including special instructions
**Requirements**:
- 8 years of insurance industry experience at least
- Proven track record of delivering high levels of client service
- Strong practical knowledge of account development and appropriate tools to achieve this aim
- Experienced knowledge of insurance markets globally in order to deal effectively with client and WTW needs
- Knowledge of WTW products and services
- Skilled at building effective relationships, at all levels, with clients, prospects, associates, insurers and external specialists
- Ability to represent the practice and WTW with integrity and credibility
- Strong communication, negotiation and influencing skills
- Experience of working with and adhering to processes and systems to support client service delivery
**The Application Process**
- Stage 2: Pre-recorded video (technical assessment)
- Stage 3: Live video interviews with hiring managers
- Stage 4: Offer and onboarding
**WTW is an equal opportunity employer
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