Back Office
6 days ago
» Typing Speed 30 WPM for English minimum
- Excellent OR Fluent English. » Fresh graduate Males and Females » Typing Speed 30 WPM for English minimum » Excellent business writing skills » Able to work on rotational sifts (24/7) » Military status (defined for males) » University degree
Raya Contact Center -The leading Business Process Outsourcing Service provider in the EMEA region. World-class Business Process Outsourcing Service Provider offering contact center services, back office services, inside sales channel management and professional services. Raya Contact Center caters to clients, including global fortune 500 companies in Europe, Middle East & Africa & North America in 16 different languages. Raya Contact Center serves its clients from Eight contact center facilities in Cairo and Hurghada, Egypt, Dubai, UAE and Warsaw, Poland. With 4,750 seats capacity and 4,200 advisors talent pool, Raya focuses on high growth industries; mainly Telecom, Technology, Consumer Electronics, Banking, Automotive and Retail industries. Our operations are well supported through a robust continuous improvement approach using best practices in Lean, Innovation, 6-Sigma, Problem Solving, Data analytic as well as world class standards such as COPC. Raya provide tangible value to our clients by sharing improvements, insights, analytic and recommendations on improvement projects supported by illustrated savings and additional derived revenues.
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Back-office
1 day ago
Mansoura, Egypt MICO Full timeThe Job Advert for a Customer Service Advisor - Back office for English account **Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. -Responding promptly to customer inquiries. - Communicating with customers through various chats and tickets. - Acknowledging and resolving customer...
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Office Manager
7 months ago
Mansoura, Egypt Paradise Inn Group Full timeWe are looking for a dynamic competent office manager for the chairman to provide support in different functions. **Job Details**: - Full-Time Job. - Location: On-site Alexandria, Egypt. **Requires Qualification**: - Bachelor's degree in business administration qualification or any related field. - Experience as an administrative or office...
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Back Office Executive
7 months ago
Mansoura, Egypt Etisal International Full time**Main Job Duties**: - Document all inquires, requests, resolutions, and follow-up tasks - Display a courteous and empathetic attitude to all customers - Perform research to answer customer inquiries and requests - Grow existing customer accounts through exceptional customer service and effective sales techniques - Keep customer accounts current by updating...
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Private Sector Officer
7 months ago
Mansoura, Egypt Oxfam Novib Full timeTakes initiatives to elaborate and implement the Oxfam PS priorities within the context of Egypt which focuses on linking small scale farmers with the domestic market, developing / documenting business models that link producers to domestic markets and improving CSR practices. - Identifies opportunities at national level which contribute to the Oxfam PS...
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Duty Manager
2 weeks ago
Mansoura, Egypt SOFITEL Full time**Job description**: - Reports directly to and communicates with the Front Office Manager on all pertinent matters affecting guest service and hotel operations - Provides functional assistance and direction to all departments - Cooperates, coordinates and communicates with other hotel departments as required - Reacts to situations to ensure guests receive...
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Senior Cssc Back Office Engineer, Ind
7 months ago
Mansoura, Egypt Grundfos Holding AS Full timeApplication Deadline: - Workplace: Onsite Position- Location: Cairo, EG, 11511- Contract Type: Full-Time- Working Hours: 40- Employment Type: Regular**Your main responsibilities**: - Creating world class quotations that maximise the opportunity for Grundfos to win the order and exceed customer expectations. - Manage your time and prioritise enquiries to...
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Mansoura, Egypt xceed Full timeHandle customers’ inquiries concerning services, billing, inquisitions.etc providing accurate and full information according to the contact center guidelines. Resolve customers’ complaints and problems, within boundaries of authority and distribute issues for further escalation to appropriate persons/teams i.e. team leaders, supervisor or the back...
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Iam Manager
5 days ago
Mansoura, Egypt thyssenkrupp Industrial Solution Egypt Company (S.A.E.) Full time**Become part of the #GENERATIONTK**: thyssenkrupp is an international group of companies comprising largely independent industrial and technology businesses and employing more than 100,000 people. Across 56 countries it generated sales of €34 billion in fiscal 2020/2021. Backed by extensive technological know-how, the businesses and all employees develop...
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Solution Developer
2 weeks ago
Mansoura, Egypt Orange Business Full time**About the role**: The OBS IT department is in charge of decision-making information systems, serving Orange Business Services different line of businesses such as marketing, pre-sales, sales, production, after-sales services, and customer-service for both France and international domains. **Key Tasks and Responsibilities** The developer will be working...
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Area IT Director
1 week ago
Mansoura, Egypt Paradise Inn Group for Hotels and Resorts Full time**Area IT Director (Hotels Experience)** We are looking for an **IT Director Hotels Experience** to ensure the smooth running of our computer systems within the limits of requirements, specifications, costs, and timelines. - ** Hotels experience is a must.** **Requirements for Hotel IT Director**: - Diploma or Vocational Certificate in Computer Science...
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Graphic Designer
3 days ago
Mansoura, Egypt VDS Full time**VEDRA GROUP** is looking for Graphic Designer to join its team in Alexandria In this role, the Graphic Designer approaches each project with energy, confidence, and creativity and with the sole goal of winning and supporting the back-office. Who You Are: You are an innovative, outgoing, collaborative, creative, self-driven who enjoys a challenge and...
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Customer Service in Bank خدمة عملاء في
6 days ago
Mansoura, Egypt Raya Contact Center Full timeRaya Contact Center -The leading Business Process Outsourcing Service provider in the EMEA region. World-class Business Process Outsourcing Service Provider offering contact center services, back office services, inside sales channel management and professional services. Raya Contact Center caters to clients, including global fortune 500 companies in Europe,...
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Tour Operator
6 days ago
Mansoura, Egypt American Star Travel International Full timeWill be trained to be - Tour operator - Tour Conductor - Airport Representative - Will be trained to Use Sabre back office - 1 year experience - Bachelor degree from Hospitality & Tourism / Guidance - Excellent English ASTI was founded in 1990 by Mr. Samy Yazeed, an entrepreneur who made ASTI an international travel agency with branches in Egypt, The United...
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Customer Service Etisalat
6 days ago
Mansoura, Egypt Raya Contact Center Full timeCall Center Agent - Customer Service Etisalat - UAE Very Good English Speaker Graduate Males Only Raya Contact Center -The leading Business Process Outsourcing Service provider in the EMEA region. World-class Business Process Outsourcing Service Provider offering contact center services, back office services, inside sales channel management and professional...
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Lead - SD Management
3 days ago
Mansoura, Egypt Sutherland Full timeYou are joining Sutherland Global Services, a global business transformation company offering an integrated set of back-office and customer service support services. One of the largest, independent process transformation companies in the world, Sutherland serves marquee clients in major industry verticals. With our head office in Rochester, New York, USA,...
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Banking Call Center Account Advisor
6 days ago
Mansoura, Egypt Raya Contact Center Full time» Very good English » Fresh graduate » Able to work on rotational sifts (24/7) for males and till 10:00 PM for females » Military status (defined for males) » University degree Raya Contact Center -The leading Business Process Outsourcing Service provider in the EMEA region. World-class Business Process Outsourcing Service Provider offering contact...
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Medical Customer Service
6 days ago
Mansoura, Egypt Raya Contact Center Full timeخدمه عملاء لخريجى وطالبه الكليات العلميه Science, Agriculture, Pharmacy, Medical, Medicine جيد التحدث باللغه الانجليزيه على الاقل خريج جامعى او طالب يقبل بالعمل بنظام الشيفتات المتغير اماكن العمل فى العباسيه برج...
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Enterprise Support
6 days ago
Mansoura, Egypt xceed Full timePerform financial validation upon customer activation (support documents, hardware fees paid, information provided adequate) or customer status update such as upgrade or downgrade to ensure validity and adequacy of information - Review, verify and validate test bill cycle run according to a predefined sampling method and focus on new customers and customers...
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لخريجين وطلبة الكليات
6 days ago
Mansoura, Egypt Raya Contact Center Full timeقدم معانا الآن وهتشتغل خدمة عملاء بس في مجالك لواحدة من المعامل الطبية الكبيرة في مصر. معلومات عن الوظيفة - خدمة عملاء لمعمل - إمكانية العمل بنظام Part time، ورديات ليلية فقط. - مكان العمل بميدان العباسية...
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(Call Center Agent) خدمة عملاء في
6 days ago
Mansoura, Egypt Raya Contact Center Full timeAvailable Vacancies: Customer service vacancies (Arabic and English) in several accounts. You will be hired in the best account that fits you based on your educational background, skills and English proficiency. Job description: - Handles customer inquiries from beginning of the inquiry to it’s closing - Resolves customer complaints & problems aiming for...