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Partner Support Executive
2 months ago
**Description Responsibilities**
- Communicate with the technical, finance, product and quality teams in order to attend to partners’ inquiries
- Reviewing the change in partners' details on Boostiny to approve/reject the edits
- Assuring partners’ requests are carried out during the payment cycle, along with the finance team
- Following on the payments with the finance team to ensure the completion of the transactions and solve any conflicts in receiving/delaying it
- Creating the Newsletters and communicating it to our partners via Mailchimp, & Boostiny Announcements- Introducing suggestions and solutions based on the partners’ feedback with
different teams in order to study how to improve the partners’ experience with Boostiny
**Requirements**:
- Bachelor's Degree
- 0-1 year of proven experience in customer support
- Good in Arabic and English, written and spoken
- Excellent verbal and communication skills (Both English and Arabic)
- Proficient with Excel and Word documents
- Good Presentation skills
- Excellent Communication Skills
- Great Problem-solving attitude
- Team Player
- Multi-tasking abilities
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