Digital Product Owner

3 days ago


مصر, Egypt Orange Business Services Full time

**About the role**:

- Represent the UC Build teams (PM, POCM, Implementation teams) needs and requirements throughout the product lifecycle.
- Responsible for creating, prioritizing and maintaining product backlog, in addition to contributing in sprint planning, and logging user stories all through the product development cycle.
- Responsible for product evolution, and all related data compliance activities; ensuring the product usage is meeting local regulations and business needs.
- Works closely with Process Owners, Product managers, Engineering, Build and Operations teams to ensure clear process documents and implementation guides are available and accessible for all end-users.
- Coordinate the trainings needed on newly released features and/or when required.
- Collaborate with the portal support team to collect process gaps and needed portal enhancements.
- Maintains periodic communications about the product; newsletter, dashboard.
- Provide/discuss product updates with the UC PMO.
- Identify possible automation opportunities to be shared with the automation designer.
- Work closely with Product Management to ensure the product backlog is always aligned with the business value.
- Participates in all project meetings (Sprint Planning Meetings, Sprint Reviews and Retrospectives).
- Conduct User Testing to enhance the digital experience if/when required.
- Responsible for monitoring the portal data integrity, and accountable for periodic audits.
- Accountable for granting user access to the portal.
- Keep abreast with Agile best practices and new trends.

**About you**:
**Digital Product Owner**

The Product Owner ideally has a strong understanding and good experience of the Unified Communications Products and needs which he translates into a Digital portal that provides our customers and internal teams an innovative solution through an outstanding digital user experience.

The Product Owner is the key person in any Digital agile project, taking the lead in many areas of Portal / product development. He sets product strategy, prioritize features, build consensus, and coordinate product schedules with the development teams.

The Product Owner is responsible for maximizing the value of the product; he defines the backlog tasks for the development team, prioritizes them based on user’s feedback and ensures that the needs and objectives of all stakeholders are met.

He translates the business needs from the build and the Transversals teams to the development team and ensures the business needs are integrated into the new releases of the portals / products

As a Product Owner, you never stop learning, gaining new perspectives and ways of solutions as a result of your involvement with project stakeholders. A PO must acquire excellent communication and presentation skills that allow him to get buy-in from all stakeholders on all major decisions, anticipate user needs and problems, as well as managing user feedback. Also, making sure that the team has a cohesive vision, which is clear and aligned with business objectives.

The product owner is accountable for each stage of the development process and the final product.

**Additional information**:
Digital Product Owner requirements
- Minimum 10 years of experience in the Telecommunications / Software development / IT field.
- Adequate knowledge of the Unified Communication products.
- BSc in Engineering, Computer Science, or similar relevant field.
- Project Management experience of minimum 5 years.
- Project Management certification.
- Good knowledge of agile processes and principles.
- Outstanding communication, presentation and leadership skills.
- Excellent organizational and time management skills.
- Sharp analytical and problem-solving skills.

**Department**:
Customer Services & Operations

**Contract**:
Regular



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