Associate Manager

3 weeks ago

مصر, Egypt Majid al Futtaim Properties Full time

Majid Al Futtaim invites you to join us in our quest to create great moments for everyone, everyday We are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region, transforming the way people shop, live and play, while maintaining a strong sustainability track record and the largest mall in the world to attain LEED Gold EBOM Certification. We have over 40,000 team members in 15 international markets representing over 100 nationalities - all keeping the customer at the heart of everything we do. If you enjoy being BOLD, PASSIONATE and TOGETHER, then Majid Al Futtaim is the destination for you.

**Job Purpose**:

- To ensure health & safety policy is enforced for overnight operations.
- To prepare the facility for the next day operations managing the snow grooming maintenance/operations and oversee the security, facility management & cleaning operations.
- To oversee departmental overnight operations and sub-contractors compliance.
- Responsible to coordinate projects and ensure smooth overnight operations

**Job Details - Key Responsibilities and Accountabilities**:

- Follow Ski EG crisis management plan and respond to emergencies in accordance to the relevant procedures
- Oversee the glycol emergency shutdown procedures in according to Ski EG snow grooming manual and assist the maintenance team is such emergencies
- Ensure first-aid procedures are followed and provide first-aid treatment
- Ensure the Ski EG health & safety policy is enforced for all overnight activities
- Responsibility for the management of the night grooming operations and machinery
- Oversee all sub-contractors overnight to ensure health & safety compliance
- Provides leadership and support to all members, of night team and oversees compliance to Health & Safety
- Assist the night duty manager with achieving the KPI’s set out for maintenance and snow quality.
- Deliver training with all related overnight requirement
- Drive, manage, control and report on snow-production quantities and standards. Be main interface with the subcontracted snowmaking team.
- Prepare and compile reports on snow grooming, snow production, accidents, equipment problems and employee relation matters to facilitate smooth night shift operations.
- Assist with all snow/event preparations for special events both internal and external.
- Takes part in the implementation of the training plan for all groomers and maintains training records to ensure training is always as per best industry practice and in line with guidelines of the Snow box consultant and vendors of all used equipment.
- Assist with alternate methods of snow maintenance in the event of grooming machinery breakdowns.
- Responsible for overseeing cleaning operations and achievement KPI’s set
- Responsible for overseeing security operations and achievement KPI’s set
- Responsible for overseeing facilities management operations and achievement KPI’s set
- Maintain clear and accurate operations documents/procedures to include opening and closing checklists
- Conduct overnight shift briefings
- Miscellaneous other tasks as reasonably required.

**Other Context (if applicable)**:

- Able to work a flexible schedule that includes evenings, weekends, and holidays.
- Occasional travel may be required within the region to support new project openings.
- Performs any additional adhoc duties as and when requested by the Line Manager and/or Head of Department.
- Adheres to MAF LEC policies and procedures with regards to HSE, grooming, code of conduct, work ethics, working hours and attendance.
- Act as MAF and LEC Culture Ambassador.
- Follows and adheres to the happiness smashable language and rituals.
- Responsible for ensuring maintenance of site equipment/merchandise.

**Personal Characteristics and Required Background**:
**Skillset (job specific technical skills and behavioral competencies needed)**
- Self-motivated, work routinely without supervision from management.
- Must be active and have an attribute of high quality of service with initiative
- Fluent in English.
- Flexibility in terms of working hours.
- Good skier or snowboarder
- H&S oriented
- Good communication skills
- Basic knowledge of Microsoft office programs (Word, Excel, PowerPoint)

**Minimum experience**
- Experience in snowmaking and operation of grooming fleet. Fully responsible for grooming fleet
- Junior management skills, experience with motivating and leading a team.

**Minimum Qualifications/education**
- Firs Aid qualified

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