Experience Ambassador Officer

3 weeks ago


محافظة القاهرة, Egypt JLL Full time

JLL supports the Whole You, personally and professionally.

Key Responsibilities
Experience Ambassadors will bring this to life for colleagues and the business through the delivery of the following:
Employee Experience & Support
Change Management
Engagement & Community Building
Communication, Feedback & Business Insight

The Experience Ambassador will be responsible for managing a range a tasks such as but not limited to:
Desks, Team spaces, Community areas, Meeting rooms and communal areas such as transfer floors/lift lobbies

**Community engagement**:
You will base yourself within the business and be recognised as the “go-to” person for anything work related.
The role is defined by working to the following key principals:
Deliver an exceptional customer experience to our client’s colleagues.
Take ownership of all services that support colleagues within the workplace
Build relationships with key stakeholders & encourage interaction between colleagues
Understand the needs of the business or need for your support
Create a culture of Community Well Being, supporting and guiding colleagues through the challenges & opportunities of the new workplace environment

Person Specification/Requirements
At least 4 to 5 years of experience within 5 stars hotels in Guest Relations or Reception is a must,
At least 1 year of experience within a Front of House or Colleague Experience role in a corporate environment
Self-motivated individual committed to service excellence
Possesses an operational knowledge of all reception services and standard operating procedures, together with in house meeting reservations procedures, and other internal/external communication methods
Ability to demonstrate empathy, excellent customer service and practical skills
Skilled in guest/client service and confident in striving for excellence
Operational knowledge of all reception services and standard operating procedures
Must have excellent organisational skills and good attention to detail
Must be computer literate including MS office
Ability to use own initiative and takes ownership
Professional and high standard telephone etiquette
Should have an excellent and positive “can do attitude” and a great team player and supporter
Able to work in a busy and pressurised environment providing a discreet and personalised service.
Very well presented

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.



  • محافظة القاهرة, Egypt JLL Full time

    JLL supports the Whole You, personally and professionally. **Job Title**: Guest Experience Manager The role of Guest Experience Manager is to ensure the highest level of service is delivered to both visitors and colleagues in the Egypt Head Office. They will consistently deliver service excellence, managing the Guest Services team to provide a seamless...


  • محافظة القاهرة, Egypt JLL Full time

    JLL supports the Whole You, personally and professionally. We are looking for a Workplace Experience Ambassador for our Integrated Facility Management business line. About JLL We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning,...

  • Office Manager

    23 hours ago


    محافظة القاهرة, Egypt Landbell Group Full time

    **Location: Cork or Dublin, Hybrid not home based.**: Immediately | Fulltime | With 1-2 days per week in the office As an Office Manager, you will lead and support the management and delivery of a wide range of support functions to an Irish Team of 14 and a wider team of 50, based throughout Europe. The position is an excellent opportunity for an...

  • Office Manager

    4 weeks ago


    محافظة الجيزة, Egypt Transcom Egypt Full time

    Transcom Worldwide is one of the leading global customer experience companies, supplying local and global clients in multiple markets. With our global footprint and forward-leaning customer experience solutions, we serve our clients via different channels like voice, chat, social media, etc. What's in it for YOU! - Best salary in the market - Transportation...

  • Collections Officer

    4 weeks ago


    محافظة الجيزة, Egypt Abgad Full time

    As Abgad's Collections Officer, your key responsibility contributes directly to collection process, ensuring a consistent, professional and effective customer interaction. Your key success indicator is ensuring all outstanding debts are collected on time. **Key Accountabilities**: - Responsible for handling and resolving any problems faced by the customers...

  • Cargo Officer

    4 weeks ago


    محافظة القاهرة, Egypt The Emirates Group Full time

    Job Purpose: Provide existing and potential customers with a superior and consistent quality service, both directly and in conjunction with GHA. To ensure efficient day to day Cargo Operations within the location by guiding and directing the team and adhering to EKSkyCargo procedures. Job Outline: - Plan, organise and co-ordinate the operational activities...

  • Facility Officer

    4 weeks ago


    محافظة الجيزة, Egypt McLedger Full time

    **Company Description** Are you ready to join a dynamic team that's transforming the way small businesses manage their finances? At McLedger, we're not just offering a service; we're providing a lifeline to micro and small-sized enterprises. Our multi-faceted platform is the key to helping these businesses keep their financial records in check, issuing...

  • Onboarding Officer

    4 weeks ago


    محافظة مطروح, Egypt Weavr Full time

    **Malta | hybrid working environment** Weavr is the easiest way for businesses to embed relevant financial services into software at the point of need. Founded by serial entrepreneurs who are leaders in the fields of payments and fintech, we’re a team of 100+ can-do builders who are at the frontier of the embedded-finance industry. The team is...


  • محافظة القاهرة, Egypt DWB Consulting Services Ltd. Full time

    DWB’s core values of Integrity, Community, and Service underpin all we do, and we welcome diversity and inclusion in our workplace, so we are searching for experienced applicants who have a desire to be a part of a positive, like-minded team DWB has a culture that values and supports collaborative excellence and growth. We offer a competitive compensation...

  • QA/qc Officer

    4 weeks ago


    محافظة الغربية, Egypt Lycopodium Full time

    Monitor statistical method reporting. - Oversee the contractor’s quality documentation to ensure it meets the contract requirements. - Monitor the disposition of all issued nonconformance reports. **Lycopodium **is currently recruiting for a QA/QC Officer - Electrical to join our growing QA/QC team in Yamfo, Ahafo North. Reporting to the Lead QA/QC...

  • Senior Java Developer

    4 weeks ago


    محافظة القاهرة, Egypt emaratech Job Openings Full time

    emaratech (emarat Technology Solutions), a Dubai (U.A.E) based technology and professional services company that specializes in providing consulting, outsourced technology and business strategy solutions for the global corporate and government entities in the Middle East. We are currently looking to hire Java developers for our Egypt (Cairo) office with the...

  • Senior Java Developer

    4 weeks ago


    محافظة القاهرة, Egypt emaratech Full time

    **emaratech (emarat Technology Solutions), a Dubai (U.A.E) based technology and professional services company that specializes in providing consulting, outsourced technology and business strategy solutions for the global corporate and government entities in the Middle East. We are currently looking to hire Java developers for our Egypt (Cairo) office with...

  • Facilities Manager

    4 weeks ago


    محافظة القاهرة, Egypt JLL Full time

    JLL supports the Whole You, personally and professionally. We are looking for a Facilities Manager for our Integrated Facility Management business line on our Amazon account. About JLL We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by...


  • محافظة الغربية, Egypt Newmont Mining Full time

    Date: May 13, 2024- Location: Akyem, GH**Workplace Type**:Hybrid - Remote/Onsite** Newmont is the world’s leading gold company and a producer of copper, silver, zinc and lead. The Company’s world-class portfolio of assets, prospects and talent is anchored in favorable mining jurisdictions in Africa, Australia, Latin America & Caribbean, North America,...

  • Project Coordinator

    4 weeks ago


    محافظة القاهرة, Egypt pentavalue Full time

    Company Description PentaValue is a rising global Software and digital solutions organization based in Cairo, Egypt founded in 2015. The firm offers your business the best technology, consultation, digital marketing service, security system service and security system. We believe that quality and client satisfaction are our priority, We are focused on...

  • Cost Manager

    4 weeks ago


    محافظة القاهرة, Egypt JLL Full time

    JLL supports the Whole You, personally and professionally. About JLL We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 92,000 individuals around the world who help real estate owners, occupiers and investors achieve their business...


  • محافظة القاهرة, Egypt IQVIA Full time

    **Key responsibilities** - Welcoming the patients who are willing to be enrolled in PSP program with verbally consenting them and introduce them to the related program to their disease. - Inform patients by explaining procedures; answering questions; providing information. - Maintains communication and quality of the program by reporting problems either...


  • محافظة الغربية, Egypt Newmont Mining Full time

    Date: May 15, 2024- Location: Ahafo, GH**Workplace Type**:Onsite** Newmont is the world’s leading gold company and a producer of copper, silver, zinc and lead. The Company’s world-class portfolio of assets, prospects and talent is anchored in favorable mining jurisdictions in Africa, Australia, Latin America & Caribbean, North America, and Papua New...


  • محافظة الغربية, Egypt Newmont Mining Full time

    Date: May 17, 2024- Location: Ahafo, GH**Workplace Type**:Onsite** Newmont is the world’s leading gold company and a producer of copper, silver, zinc and lead. The Company’s world-class portfolio of assets, prospects and talent is anchored in favorable mining jurisdictions in Africa, Australia, Latin America & Caribbean, North America, and Papua New...

  • Assitant Cost Manager

    4 weeks ago


    محافظة القاهرة, Egypt JLL Full time

    JLL supports the Whole You, personally and professionally. bout JLL We’re JLL. We’re a professional services and investment management firm specializing in real estate. We’re committed to our purpose to shape the future of real estate for a better world. Our mission is to help organizations around the world achieve their ambitions by owning,...