Registrar Officer

Vacancy for: Student affairs department

**Job Description**:

- Students Changing Registration Data Requests.
- Students Courses Add & Drop Requests:

- Follows up and guides students according to an announcement sent.
- Changing/Switching Tutorial Groups Requests.
- Separation Letters Issuing.
- Counter Setup.
- Makes sure all counter supplies are always available such as handouts, student forms, brochures, and hanging important announcements.
- Keeps counter organized and tidy.
- Coordinates with the Undergraduate Archives Specialist the transfer of hard files to the office. archives
- Students Registration Data Entry & Revision.
- Absence Excuses and drop-out excuses for enrolled students.
- Offering direct client services, the Students Registration Specialist is expected to serve the following:

- Accommodate daily student and parents traffic, takes inquiries, and guide/direct them adequately in a professional and friendly manner.
- Deliver high-quality, accessible services that meet their needs.
- Provide accurate, timely, and useful information to students in relation to their course of study, enrolment, policies, services, and processes.
- Give accurate and comprehensive information.
- Provide fair, transparent, and efficient complaints and appeals procedures.
- Provide clear statements of students’ academic records to their parents (including a transcript of records, attendance reports, etc.).
- Report problems and follow up their solving process.
- Ensure cleanliness, comfort, and security.

Job Requirements:

- The primary teaching language at high school is English - A must
- Attainment of University/College Degree - A must
- Strong background in the educational/customer service field - preferable.
- Fluent English Language skills.
- Excellent MS Word, Excel, and Outlook.
- Excellent communication and presentation skills
- A hard worker that is capable of multitasking and dealing with work under pressure
- Effective administrative skills, including the ability to organize and prioritize own workload in order to meet tight deadlines, whilst maintaining a high degree of accuracy
- Team Worker
- Post Date: Sunday, November 19, 2023