Payments Support Sr. Engineer

1 week ago


مصر, Egypt Vodafone Full time

**Role purpose**:
To operate and maintain the Services Management Payments nodes based on daily working hours & On call basis, solve individual or global internal/external customers complains., report and escalate the network problems according to the agreements & rules, and to implement required network changes with mínimal impact on the customers.

**Key accountabilities and decision ownership**
- Perform housekeeping and system monitoring to prevent problem before its occurrence.
- Act upon escalated alarms /complains from the services operations front line Team.
- Solve individual or Global Customers Complains through remedy system (Seibel) or mails.
- Implement required network configuration and operational changes including Upgrades & expansions.
- Escalate and follow up problems with vendors, evaluate & implement their recommendations.
- Regular management update as per agreed on KPIs

**Core competencies, knowledge and experience**:

- 1-3 years of relevant experience in telecom/IT.
- Sound technical capability and leadership skills.
- Excellent interpersonal and communication skills.
- Excellent presentation skills.
- Ability to work under pressure.

**Must have technical / professional qualifications**:

- BSc of Engineering in Telecommunications or Computer science.
- Advanced knowledge of telecom network services and telecom protocols SS7,TCP/IP.
- Advanced knowledge in IT operating systems (Unix, Linuxetc.) and system administration.
- Advanced knowledge of Database technologies, has a good knowledge in Data Base administration.
- Good knowledge on security and audit concept
- Hands on experience at (Clustering solutions, Database Administration, virtualization & Application servers Weblogic, TomCat & Jboss )
- Good knowledge of computer programing languages and scripting.



  • مصر, Egypt Oracle Full time

    Sr. / Sr. Principal Support Engineer - EBS Apps Developer (Cairo)-230004W0 **Applicants are required to read, write, and speak the following languages***: English, Arabic **Preferred Qualifications** Customer Success Services Are you passionate about problem solving? If you are enthusiastic to learn cutting edge technologies, you have interest in...


  • مصر, Egypt Tap Payments Full time

    Our technology team builds the platforms, systems, and payment infrastructure our merchants use to process millions of transactions daily. This team is building technology solutions to simplify MENA payments regionally and globally for businesses of all sizes. **As a Tapster You Will**: - Recruit, hire, develop and scale, an amazing team of engineers -...

  • Sr. Accountant

    2 weeks ago


    مصر, Egypt Dsquares Full time

    Dsquares as one of the leading loyalty and rewards solutions' provider in MEA, working with many well-known clients such as Vodafone, Visa, Mastercard, Coca Cola, P&G, Exxon Mobil, Uber and many others is looking for a **Sr. Accountant **who will be supporting our finance team in performing account reconciliations, maintaining the general ledger, preparing...


  • مصر, Egypt Vodafone Full time

    **Role Purpose**: **Role purpose**: - To operate and maintain the Services Management Payments nodes on daily working hours & On call basis. - Full responsibility of owned service E2E - Full responsibility on service availability and success ratio - To Share knowledge to SOC, Solutions and support team members - To solve individual or global...

  • Senior Accountant I2p

    2 weeks ago


    مصر, Egypt Al-Futtaim Full time

    Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across...

  • Sr Civil Engineer

    2 weeks ago


    مصر, Egypt Aerosea Travels & Tours Full time

    The Leading **Engineering & Contracting Company in OMAN** is looking for Sr Civil Engineer for OHL Electricity Distribution Project Should have minimum 10 years of relevant experience Degree / Diploma in Civil Engineering Minimum ten years total experience in transmission and distribution industry This is an Urgent Requirement. **Salary**: E£60,000.00...


  • مصر, Egypt Orange Egypt Full time

    **Purpose of the job** Lead the E-commerce online payments plan & activities across all digital channels in cooperation with internal and external stakeholders. **Duties and responsibilities** - Lead & manage the operations and adoption of digital payments activities in collaboration with internal & external stakeholders. - Increase the share of online...


  • مصر, Egypt Mondia Group Full time

    **WHAT WE DO **| Our talented teams create tech that connects brands to people via meaningful content that impacts their lives in positive ways. By understanding where the markets are going and where technology fits in; we use our knowledge to identify solutions that boost businesses and shift user experiences. **WHY WE’RE DIFFERENT** | What makes us a...


  • مصر, Egypt Payfort Egypt LLC Full time

    7+ years of professional software development experience with at least one modern language such as Java, C++, or C# including object-oriented design - 2+ years of experience contributing to security in architecture and design (data flow, design patterns, reliability and scaling) of existing and new systems - Bachelors Degree in Computer Science or related...


  • مصر, Egypt اورنچ مصر Full time

    About the job Sr. Supervisor, DevOps Engineer **Purpose of the job** As a Data Lake operations support specialist you'll work in a Big Data environment, to design, develop, implement and support high quality, reliable and resilient big data systems. You will be working on deploying, configuring, monitoring, supporting and troubleshooting hardware,...

  • IT SOC

    1 week ago


    مصر, Egypt Vodafone Full time

    **Role Purpose**: Lead the first line/SOC team responsible for the first line monitoring and SRs resolution for all IT and digital systems. **Key Accountabilities & Decision Ownership**: - E2E service monitoring - IT SRs handling - First support in global issues - Participate in migration projects - Improve service availability - Fixing, troubleshooting...


  • مصر, Egypt almentor Full time

    **Abou**t almentor**: We are the leading Video-Learning Platform in Arabic! Established in 2016, we produced over 1000 online courses for individuals, corporations, and government entities across Egypt and the Gulf. Our platform is a hub of knowledge, fostering lifelong learning and growth for individuals around the globe. We are a purpose-driven team. Our...


  • مصر, Egypt LHR Saudi Arabia Full time

    **Who is our client and your future employer?**: Ranked among the world’s largest petrochemicals manufacturers, it is a public company based in Riyadh, Saudi Arabia. With operations in around 50 countries, The Company has a global workforce of over 31,000 talented individuals. The company operates through three strategic Business Units - Petrochemicals,...


  • مصر, Egypt اورنچ مصر Full time

    About the job Sr. Software Engineer,.NET Developer **Purpose of the job** Maintain business requirements, improves quality of service, Understands major issues, aligns decisions with global strategy, maintain projects delivery quality within SLA, all operational KPIs **Duties and responsibilities** - Projects manager and owner for new coming projects in...


  • مصر, Egypt Arrow Electronics, Inc. Full time

    Position: Sr. BI and Data Warehouse Engineer **Job Description**: Design and develop enterprise and departmental business intelligence and data warehousing solutions from the ground up. - Build a cloud-based Data Warehousing and BI platform using tools in AWS Redshift, Microsoft Power BI, and other ETL tools. - Create and own an enterprise data dictionary...


  • مصر, Egypt Procore Technologies Full time

    **Job Description**: We're looking for a **Staff Network Engineer/IT Support** that will partner with teams within the IT organization to own and maintain our corporate network in our Cairo, Egypt office, provide IT support to our employees, and work with local vendors on the procurement of new hardware solutions, etc. Use your extensive background in...


  • مصر, Egypt MigrationIT Full time

    **Job Information**: Field - Applications & DataField / Area - Business Analysis & SupportIndustry - BankingJob Category - Application Support AnalystWork Experience - 1-3 yearsCity - New CairoState/Province - AI QahirahCountry - EgyptZip/Postal Code - 11311- Investigating and handling customers reported Issues, Requests and Inquiries. - Reporting any...


  • مصر, Egypt Dsquares Full time

    Dsquares specializes in offering loyalty programs that bring our customers closer to their consumers. Through our different range of solutions, we deliver an end-to-end experience, managing and executing all technical, operational, and commercial aspects of our customers’ loyalty programs. From full loyalty programs, couponing solutions to interactive...


  • مصر, Egypt Vodafone Full time

    **Role purpose**: **The Sr Data engineer is a core member of the agile teams delivering data pipelines and data governance capabilities within the organization through building and automating data flows across all Analytics and Autonomics domain.** **Key accountabilities and decision ownership**: - **Both managed and independent research (POCs, white...

  • Jr. Payments

    1 week ago


    مصر, Egypt TIKTAL OU Full time

    As a Jr. Payments & Administrative Specialist, you will play a critical role in managing payment processes, ensuring accurate and timely payments, and supporting overall operational efficiency. You will collaborate with various teams, utilize payment platforms and tools, and maintain comprehensive payment records. **Responsibilities**: - Process payments...