Principal Hcm Support Engineer

3 months ago

مصر, Egypt Oracle Full time

Principal HCM Support Engineer - Oracle ACS (ACS-CSS)-230003EW

**Applicants are required to read, write, and speak the following languages***: English, Arabic

**Preferred Qualifications**

**Responsibilities**
- Works with the client to understand requirements, functionality and business processes
- Translate customer requirements into deliverable products and services
- Develops test plans, procedures and running the tests accordingly
- Support Oracle HCM products and services in line with the contractual agreement
- Works with support to resolve Customers SRs.
- Conduct knowledge transfer sessions both within the Oracle team and to end users.
- Work closely with the technical team and delivery leaders to provide engagements work estimates and drive excellence in functional work.
- Ensures that new services are appropriately captured and put in ACS corporate repository
- Proactively maintains knowledge of Oracle's current and future products/solutions offerings for the specified HR area.

**Technical Qualifications**
- 5-7+ years implementation experience of Human Capital Management solutions
- At least (1) full life cycle implementation of Oracle’s Cloud HCM solutions
- Strong functional knowledge of all the HCM tracks (HR, Payroll, HRSS, OTL, iRec, iLearning)
- Previous consulting experience
- Business analysis, requirements gathering, and workshop leadership skills
- Knowledge of SQL and PL-SQL is an asset
- Oracle Cloud Certification is a plus

**Other Qualifications**:

- Excellent Analytical skills
- Strong English written/verbal communications
- Self-motivated individual who works well in a team environment
- Willing to travel to customer sites on a regular basis
- Experience in working as part of Global/ Matrixed/ Remote teams
- Self-driven, ability to work under mínimal supervision

**Experience**:
5-7+ years of overall experience in relevant functional roles.

Travel : Yes, 50+ % of the Time

**Detailed Description and Job Requirements**

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.

As an Advisory Systems Engineer, you are expected to be an expert member of the problem-solving/avoidance team and be highly skilled in solving extremely complex (often previously unknown), critical customer issues. Performing the assigned duties with a high level of autonomy and reporting to management on customer status and technical matters on a regular basis, you will be expected to work with very limited guidance from management. Further, the Advisory Systems Engineer is sought by customers and Oracle employees to provide expert technical advice.

**Job**: Support

**Location**: EG-Egypt

**Job Type**: Regular Employee Hire

**Organization**: Oracle

  • Oracle Consulting

    3 months ago

    مصر, Egypt Oracle Full time

    Oracle Consulting - Core HCM Senior Principal Consultant-230003FT **Applicants are required to read, write, and speak the following languages***: English, Arabic **Preferred Qualifications** **Role Description** - An experienced Human Capital Management (HCM) consulting professional who has an understanding of solutions, industry best practices, multiple...

  • Hcm Principal Consultant

    4 months ago

    مصر, Egypt Oracle Full time

    HCM Principal Consultant-2300050M **Applicants are required to read, write, and speak the following languages***: English, Arabic **Detailed Description and Job Requirements** An experienced consulting professional who has an understanding of solutions, industry best practices, multiple business processes or technology designs within a product/technology...

  • Hcm Senior Principal Consultant

    4 months ago

    مصر, Egypt Oracle Full time

    HCM Senior Principal Consultant-2300050N **Applicants are required to read, write, and speak the following languages***: English, Arabic **Detailed Description and Job Requirements** An experienced consulting professional who has a broad understanding of solutions, industry best practices, multiple business processes or technology designs within a...

  • Oracle Consulting

    3 months ago

    مصر, Egypt Oracle Full time

    Oracle Consulting - Payroll Senior Principal Consultant-230003FR **Applicants are required to read, write, and speak the following languages***: English, Arabic **Preferred Qualifications** **Role Description** - An experienced Human Capital Management (HCM) consulting professional who has an understanding of solutions, industry best practices, multiple...

  • Principal Engineer

    4 months ago

    مصر, Egypt Atkins Full time

    **Company Description** Jobs for Humanity is collaborating with Atkins to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. Company Name: Atkins **Job Description** Join us in engineering a better future for our planet and its people.** AtkinsRéalis is a world-leading design, engineering and project...

  • Principal Engineer

    4 months ago

    مصر, Egypt AtkinsRéalis Full time

    **Join us in engineering a better future for our planet and its people.** AtkinsRéalis is a world-leading design, engineering and project management organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers,...

  • Principal Backend Engineer

    3 months ago

    مصر, Egypt Envision Employment Solutions Full time

    **Ready and hungry for a new adventure? You are definitely in the right place! We at **Envision Employment Solutions** are always on the look for top talents around the globe and matching them with our partners' hiring needs, to help them build and scale! - Our partners offer awesome work environment, competitive salaries, full benefits, and many others...

  • Principal Full-Stack Engineer

    3 months ago

    مصر, Egypt Envision Employment Solutions Full time

    **Ready and hungry for a new adventure? You are definitely in the right place! We at **Envision Employment Solutions** are always on the look for top talents around the globe and matching them with our partners' hiring needs, to help them build and scale! - Our partners offer awesome work environment, competitive salaries, full benefits, and many others...

  • Principal Android Engineer

    3 months ago

    مصر, Egypt Envision Employment Solutions Full time

    **Ready and hungry for a new adventure? You are definitely in the right place! We at **Envision Employment Solutions** are always on the look for top talents around the globe and matching them with our partners' hiring needs, to help them build and scale! - Our partners offer awesome work environment, competitive salaries, full benefits, and many others...

  • Principal Support Engineer

    4 months ago

    مصر, Egypt Oracle Full time

    Principal Support Engineer - Identity Management ACS-CSS-2300049K **Applicants are required to read, write, and speak the following languages***: English, Arabic **Preferred Qualifications** We are looking for flexible and open-minded experts, able to work with different technologies, and address complex architectures, on premises, cloud, or Hybrid...

  • Archer - Software Principal Engineer

    4 months ago

    مصر, Egypt RSA Full time

    **Archer - **Software Principal Engineer** We are seeking a passionate, self-motivated Principal Software Engineer to join our Engineering team in Cairo. You will need to have proven hands-on experience in root cause analysis, Software development, and testing. You will be joining a top-notch, agile team of developers who thrive on collaboration, open...

  • Archer - Principal Database Engineer

    3 months ago

    مصر, Egypt RSA Full time

    **Archer - Principal Database Engineer** **Principal Responsibilities**: - Maintain and enhance the performance of existing database programs. - Responsible for writing and debugging complex SQL. - Troubleshoot and resolve customer database-related issues in a timely manner. - Perform debugging procedures on database scripts and programs, as well as...

  • Principal Data Engineer

    4 months ago

    مصر, Egypt Envision Employment Solutions Full time

    **Ready and hungry for a new adventure? You are definitely in the right place! We at **Envision Employment Solutions** are always on the look for top talents around the globe and matching them with our partners' hiring needs, to help them build and scale! - Our partners offer awesome work environment, competitive salaries, full benefits, and many others...

  • Principal Data Engineer

    4 months ago

    مصر, Egypt b_labs Full time

    Imagine being part of a world-class engineering team, spearheading the development of cutting-edge data-driven solutions that will revolutionize the fintech industry in Egypt... At b_labs, the innovation arm of B.TECH - a cornerstone of the Egyptian retail industry - we are seeking a Principal Data Engineer to join our Fintech squad. As a key member of our...

  • Principal Fusion Middleware Engineer

    3 months ago

    مصر, Egypt Oracle Full time

    Principal Fusion Middleware Engineer (Cairo)-2300058G **Applicants are required to read, write, and speak the following languages***: English, Arabic **Preferred Qualifications** **Principal Fusion Middleware Engineer (Egypt)** **-CSS** Who is Customer Success Services (CSS)? Customer Success Services (CSS) has more than 8000 senior technical experts...

  • Principal Customer Success Services Engineer

    3 months ago

    مصر, Egypt Oracle Full time

    Principal Customer Success Services Engineer - Infrastructure (Egypt) - CSS-23000585 **Applicants are required to read, write, and speak the following languages***: English, Arabic **Preferred Qualifications** **Principal Customer Success Services Engineer - Infrastructure (Egypt)**: - CSS** **Who is Customer Success Services (CSS)?** Customer Success...

  • Principal Data Engineer

    3 months ago

    مصر, Egypt Integrant Full time

    We're on the lookout for exceptional individuals to join our team as **Principal Data Engineers**. As a part of our team, you'll be driving change and making a significant impact in the gaming industry. - Lead the design, development, and maintenance of end-to-end data analytical solutions using Microsoft on-premises and cloud technologies. - Engage in...

  • Sr. / Sr. Principal Support Engineer - Ebs Apps

    4 months ago

    مصر, Egypt Oracle Full time

    Sr. / Sr. Principal Support Engineer - EBS Apps Developer (Cairo)-230004W0 **Applicants are required to read, write, and speak the following languages***: English, Arabic **Preferred Qualifications** Customer Success Services Are you passionate about problem solving? If you are enthusiastic to learn cutting edge technologies, you have interest in...

  • Principal Engineer with Experience On Oracle SOA

    4 months ago

    مصر, Egypt Oracle Full time

    Principal Engineer with Experience on Oracle SOA with Administration and development (Egypt)-2300052Z **Applicants are required to read, write, and speak the following languages***: English, Arabic **Preferred Qualifications** **Principal Engineer with Experience on Oracle SOA with Administration and development background** Are you a creative engineer...

  • Principal Fusion Middleware Engineer

    4 months ago

    مصر, Egypt Oracle Full time

    Principal Fusion Middleware Engineer (Cairo)-2300049J **Applicants are required to read, write, and speak the following languages***: English, Arabic **Preferred Qualifications** As integral part of a global Organization, the Principal Fusion Middleware engineer will be working within an international environment with colleagues around the globe and...