Information Technology
1 week ago
**MultiCare** Egypt for Pharmaceutical Industries is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, gender identity or expression, age disability, or other characteristics protected by prevailing regulations, practice or customs/traditions.
**MultiCare** is a well-established Pharmaceutical Company with diversified scope in both manufacturing and marketing of pharmaceutical products, supplements, cosmetics and medical devices. Multicare has +21 years of prominent existence in the local market and has almost +69 products marketed and more to come through the pipelines. **MultiCare** Egypt for Pharmaceutical Industries is the manufacturing facility, which located at the Industrial Zone - New Cairo and its HQ at New Cairo as well. We are one of the fast growing Pharmaceutical Companies in the market which has strong ambition and aspiration to be one of the key players not only in Egypt but also within the region.
Our international alliances are effective in different countries, including Saudi Arabia, United Arab of Emirates, India and New Zealand with future aspiration to extend more business associations and affiliations in near future to further markets. Recently Multicare Poland has been launched which will be the entry port of the business to the European Union (EU).
**Job Purpose**:
We are looking for an experienced and motivated who will be responsible for overseeing and ensuring that computing systems and equipment are operating effectively and efficiently.
To be successful in this position you will demonstrate a detailed knowledge of the industry’s best practices and evidence a professional track record of effective technical management, information analysis, and a thorough understanding of computer hardware and software systems. The details of the vacancy is as follows:
- **Designation**: IT Manager
- **Location**: New Cairo Site
- **Job Grade**: iT1/iT03
- **Reporting**: Plant Manager
**A. Essential Duties and Responsibilities**:
- Acting as IT business partner to ensure all IT resources and tools are backed to support the overall business objectives from technology point of view
- Managing IT staff by recruiting and training employees, communicating job expectations, and monitoring performance
- Overseeing the annual IT budget and ensuring cost-effectiveness
- Monitoring daily operations, including server hardware, software, and operating systems.
- Coordinating technology installations, upgrades, and maintenance\
- Selecting and purchasing new and replacement hardware and software, when necessary.
- Testing, troubleshooting, and modifying information systems so that they operate effectively
- Generating performance reports for operating systems
- Assuring all IT activities are performed within the parameters of applicable laws, codes, and regulations
- Evaluating technology risks in order to develop a network disaster recovery plan and backup procedures
- Remaining up to date with advances in technology and industry best practices
- Leading IT projects, including the design and deployment of new IT systems and services
- Monitoring performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure
- Helping to define IT infrastructure strategy, architecture, and processes
- Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs
- Assessing vendors and develop test strategies for new hardware and software
- Troubleshoot hardware and software issues related to internal IT
- Plan and oversee the installation and maintenance of computer systems, hardware, and networks
- Assist the IT department head with leading and training IT staff
- Develop and implement policies related to network security, disaster recovery, and IT infrastructure
- Analyzing resource utilization and develop strategies to optimize performance
- Establishing, measure, and define IT goals and maintain an IT roadmap
- Monitoring and analyze the success of IT initiatives and projects and continually develop and evaluate new technologies and tools for the company
- Directing the activities of the help desk to ensure the IT needs of users are met
- Managing development projects to integrate new technologies into existing systems
- Performing ongoing support and maintenance of all hardware, software, and network components
- Establishing a security policy to protect company information and resources
**B. Qualification/Knowledge/Experience**:
- **Level of Education**: Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent experience
- **Experience**:
- Experience of IT management role optimally at Pharmaceutical Organization(s)
- +5 years of experience working in IT operations
- Language: Fluent English proficiency is mandated
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