Oracle SOA Architect with Functional and

3 days ago

مصر, Egypt Oracle Full time

Oracle SOA Architect with functional and development background-22000G5A

**Applicants are required to read, write, and speak the following languages***: English

**Preferred Qualifications**

**SOA Architect with Functional and Development background**

**Our Team**

Advanced Customer Services (ACS) is looking for experienced Oracle FMW Engineers specialized in SOA and related products and architectures. Engineers with experience in installation and configuration in highly available environments, patching, administration and monitoring, troubleshooting, and in the design of SOA and BPM based solutions to cover the requirements transmitted by a customer

These engineers will join **Fusion Middleware Global Expertise Center** a team that centrally delivers proactive and reactive services for any country across the world.

ACS is an organization providing tailored mission critical support services for the full Oracle Product Stack. ACS understands the customer's needs and helps them to increase availability, improve performance, mitigate risk, and save cost.

**Your Opportunity**

We are looking for flexible and open-minded experts, able to work with different technologies, and address complex architectures, on premises, cloud, or Hybrid environments. We look for engineers who can quickly learn and who are willing to work with new and innovative products and solutions, and who are capable to interact and collaborate with people in different teams globally to always provide the best-tailored solution to Oracle customers.

ACS offers a professional context where engineers can develop themselves constantly and where they can always be in touch with the most innovative technologies both in on-prem and in cloud environments.

**Your Qualifications**
- Experience with highly available environments on areas like installation and configuration, patching, administration, monitoring, troubleshooting.
- Experience on the design of SOA and BPM based solutions and architectures which cover requirements transmitted by a customer.
- Functional and Development background will be considered a plus.
- SOA and Integration PaaS Services (SOACS, OIC,)
- Oracle Service Bus (OSB)
- B2B
- Adapters
- Business Rules
- BPEL; CEP; Web Services Manager
- Business Process Management Suite (BPM Process Composer; Process Spaces; Workspace)
- BAM
- Related Products
- WebLogic Server
- Coherence
- WebTier (Oracle HTTP Server, Oracle WebCache)
- Deliver high quality technical results to ACS Customers;
- Understand customer requirements and based on own skills and experience, being able to design the proper architecture using the most appropriate products and design a technical plan to integrate them and implement the technical solution.
- Analyze, troubleshoot and solve whenever feasible, the issues the customer may face using Oracle products.
- Identify required/recommended actions on Customer systems as main output of service delivery, based on own knowledge and experience;
- Escalate at the right time customer issues to Technical Account Manager where relevant;
- Ensure adherence to internal methodology, tools and quality standards;
- Actively participate on Services development;
- Actively collaborate with other engineers in the team or in other teams, to share knowledge, experiences and others, which can benefit ACS Business results.

**Additional Requirements**
- University Degree
- Excellent communication and technical documentation writing skills
- Development background will be valued
- Fluent English (other additional languages like Spanish and German will be also valued)
- Availability to travel and work onsite at customers by not less than 50%
- Availability to work 24x7

**Detailed Description and Job Requirements**

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.

As an Advisory Systems Engineer, you are expected to be an expert member of the problem-solving/avoidance team and be highly skilled in solving extremely complex (often previously unknown), critical customer issues. Performing the assigned duties with a high level of autonomy and reporting to management on customer status and technical matters on a regular basis, you will be expected to work with very limited guidance from management. Further, the Advisory Systems Engineer is sought by customers and Oracle employees to provide expert technical advice.

**Job**: Support

**Travel**: Yes, 25 % of the Time

**Loc

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