Senior Servicenow Solution Developer

4 weeks ago

مصر, Egypt Orange Business Services Full time

**About the role**:
**Job purpose**

The OBS IT department is in charge of decision-making information systems, serving Orange Business Services different line of businesses such as marketing, pre-sales, sales, production, after-sales services, and customer-service for both France and international domains.
In this context, the ServiceNow development Cairo Team is a new team within OBS IT, aiming building customer and partner solutions using the Service Now platform and maintaining them. This is a main building block in helping the customers in their digital transformation journey.

**Key Tasks and Responsibilities**

The Service Now developer will be working closely with the technical lead, the SCRUM master managing the project and architect in addition to the product IT delivery manager.

In an Agile context, the service now developer is required to undertake the following responsibility:

- Fully understand the ServiceNow ecosystem
- Mentor, coach and collaborate with the rest of the development team to design and launch new features.
- Maintain code integrity and organization.
- Working with graphic designers and converting designs to visual elements.
- Understanding and implementing of security and data protection.
- Learn service now technology as needed.
- Build complex solutions using service now.

**About you**:
**Functional Skills**:

- Excellent troubleshooting skills
- Strong ability to work in a team
- Excellent written and verbal communication skills
- Time management
- Autonomy to work on different issues
- Good mentoring and coaching skills

**Technical Skills**:

- Expertise in the following skills and technologies is mandatory:

- Experience using advanced JavaScript libraries and frameworks such as AngularJS, ReactJS, etc..
- Database (SQL server/MySQL/MongoDB/Cassandra)
- ServiceNow technology
- Proficiency in the below is a plus:

- in developing REST API (+ Swagger)
- code versioning tools (such as Git, Mercurial or SVN)
- Test tools (Code Quality / Vulnerability / Performance etc )
- working in Agile and DevOps is a plus
- ITIL foundation knowledge (certificate is a plus)

**Educational background**:

- B.Sc. in computer science or equivalent
- Fluent in English, French is a plus

**Professional Experience**:

- 5+ years’ experience in the IT field
- 2+ years’ experience in development activities

**Additional information**:
No additional information

**Department**:
Chief Technical Info Office

**Contract**:
Regular

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