Trainer - Itil (Us Market)

4 weeks ago

مصر, Egypt Skillsoft Full time

At Skillsoft, we propel organizations and people to grow together through transformative learning experiences. We believe every team member has the potential to be AMAZING. Join us in our quest to transform learning and help individuals unleash their edge.

Certified as ITIL Master level Trainer within Skillsoft / Global Knowledge your primary role will be to represent Skillsoft ILT whilst delivering high quality education in accordance with vendor-specification, and to the quality standards documented in Skillsoft / Global Knowledge's quality procedures.

A trainer will also provide sales support where necessary, keep abreast of technology and industry changes and feedback delegate's sales leads in a timely fashion. When not on platform delivering trainers will work with sales and product management, providing sales support and customer engagement, respond to all operational, sales and customer requests within allotted time-scale and attend, where necessary vendor TTTs and be prepared to redeliver to all FTE trainers as and when required.

**This role will support our US customers during US working hours.** **Fluency in English is essential.**

**OPPORTUNITY HIGHLIGHTS**:

- To be qualified and authorized to deliver assigned training courses prior to first delivery,

ensuring the appropriate vendor process is followed.
- To deliver training courses as specified by the course vendor and in consultation with

designated scheduling manager.
- To deliver training courses to the required quality standards as detailed in Global Knowledge's

quality procedures.
- To adhere to vendor-specific requirements including but not limited to obtain / renew

certificates and following the required examination and invigilation guidelines.
- To pursue agreed development plans and ensure that preparation time and team teaches are

utilized to achieve these plans.
- To attain the required standards in transfer of technical skills and delivery techniques as

assessed in team teaches.
- To be prepared to deliver courses at all Global Knowledge centres and customer sites when

required.
- To keep abreast of industry and vendor technology, exam and certification guidelines,

distributing information to colleagues where applicable.
- To provide sales support in the form of delegate leads and customer visits.
- To respond within given timescales to all operational requests for contact, information and

customer enquiries.
- To manage the classroom and minimise delegate disruption and dissatisfaction.
- To work closely with the designated scheduling manager to ensure that trainer utilization meets

or exceeds the company requirements.
- To establish and maintain positive relationships and communication channels with all

operational team members.

**SKILLS & QUALIFICATIONS**:

- Demonstrated industry experience.
- Certified as a ITIL Master level
- Experience teaching ILFN4 and some specialist courses, for eg: DCS, DITS, HVIT
- Experience teaching and delivering various Project Management classes in Prince, Agile, and PMI
- Fluency in English is essential for this role

LI-AC1

**MORE ABOUT SKILLSOFT**:
Skillsoft delivers online learning, training, and talent solutions to help organizations **unleash their edge**. Leveraging immersive, engaging content, Skillsoft enables organizations to unlock the potential in their best assets - their people - and build teams with the skills they need for success. Empowering 36 million learners and counting, Skillsoft democratizes learning through an intelligent learning experience and a customized, learner-centric approach to skills development with resources for Leadership Development, Business Skills, Technology & Development, Digital Transformation, and Compliance.

**Thank you for taking the time to learn more about us.**
**If this opportunity intrigues you, we would love for you to apply**

Skillsoft is an Equal Opportunity-Affirmative Action Employer: It is the policy of Skillsoft (US) Corporation to provide equal employment opportunities to applicants and employees without regard to race, color, national origin, citizenship, religion, sex, sexual orientation, age, marital status, disability (mental or physical), protected veteran status, genetic information or any other class protected by law.

**#LI-Remote**:

  • Trainer - Microsoft

    1 week ago

    مصر, Egypt Skillsoft Full time

    At Skillsoft, we propel organizations and people to grow together through transformative learning experiences. We believe every team member has the potential to be AMAZING. Join us in our quest to transform learning and help individuals unleash their edge. **Trainer - Microsoft** At Skillsoft, we are all about making work matter. We believe every team...

  • Interpretation Trainer

    3 weeks ago

    مصر, Egypt Future Group Full time

    **Exciting Opportunity: Become an Interpretation Trainer with Future Group!**: Are you passionate about breaking down language barriers and facilitating global communication? **Future Group**, a trailblazer in the translation and localization industry since 1994, is on the lookout for a dedicated Interpretation Trainer to join our distinguished team. With a...

  • Trainer - Aws

    2 weeks ago

    مصر, Egypt Skillsoft Full time

    At Skillsoft, we propel organizations and people to grow together through transformative learning experiences. We believe every team member has the potential to be AMAZING. Join us in our quest to transform learning and help individuals unleash their edge. **Trainer - AWS** At Skillsoft, we are all about making work matter. We believe every team member has...

  • Trainer

    3 weeks ago

    مصر, Egypt TTEC Full time

    Trainer **Trainer, Egypt** At TTEC, we're all about the Human Experience. Elevated. As a Trainer in Cairo, you'll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture. What You'll be Doing Do you have a passion to train and guide others towards best...

  • Trainer - Project Management

    1 week ago

    مصر, Egypt Skillsoft Full time

    At Skillsoft, we propel organizations and people to grow together through transformative learning experiences. We believe every team member has the potential to be AMAZING. Join us in our quest to transform learning and help individuals unleash their edge. **Trainer - Project Management** At Skillsoft, we are all about making work matter. We believe every...

  • Technical Trainer

    4 weeks ago

    مصر, Egypt Manufacturing Commercial Vehicles (MCV) Full time

    **Company**: MCV INDUSTRY ( egypt) - **Job Purpose**: Responsible for developing, organizing and delivering specialized high level technical training on MCV products **Job Duties and Responsibilities**: - Collaborate with product development, operations, and product management to obtain information required to develop training materials on all aspects of...

  • Consultancy - Us Market Navigator Training - Usaid

    5 days ago

    مصر, Egypt Palladium Group, Inc. Full time

    **Consultancy - US Market Navigator Training - USAID TRADE** **Project Overview and Role**: Trade Reform and Development in Egypt (TRADE) is a USAID funded project whose objective is to increase Egypt’s international trade by increasing exports from small and medium-sized enterprises (SMEs) in the activity’s “selected sectors”; Engineering Products,...

  • Capacity Development Trainer

    1 week ago

    مصر, Egypt CID Consulting Full time

    The Integrated Management of Cultural Tourism (IMCT) Activity is a four-year USAID-funded project that seeks to increase tourism revenues and local economic benefit, including increased employment and business opportunities, in the cultural tourism sector at targeted destinations. The four results of the IMCT activity are: R1. GOE efforts to improve the...

  • Certified Google Cloud Professional Trainer

    6 days ago

    مصر, Egypt Think Smart Full time

    We are operating from Bahrain and our regional offices along middle east. We are seeking a passionate and skilled team of Google Cloud Trainers to join us and play a key role in upskilling and educating individuals and organizations on the power of Google Cloud. the Google Cloud Trainers, will be responsible for delivering engaging and informative training...

  • Senior Trainer

    3 weeks ago

    مصر, Egypt TTEC Full time

    Senior Trainer **Senior Trainer, Egypt** At TTEC, we're all about the Human Experience. Elevated. As a Senior Trainer, Learning and Development in Cairo, you'll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture. What You'll be Doing Do you have a...

  • Culture and Communication Trainer with English

    2 months ago

    مصر, Egypt David Kennedy Recruitment Full time

    David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a English speaking Culture and Communication Trainer to join their team in Egypt. Position: Culture and Communication Trainer Location: Cairo, Egypt or Alexandria, Egypt Employment type: Full-time. **DUTIES AND RESPONSIBILITIES**: - Develop and...

  • Culture and Communication Trainer with Italian

    2 months ago

    مصر, Egypt David Kennedy Recruitment Full time

    David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Italian speaking Culture and Communication Trainer to join their team in Egypt. Position: Culture and Communication Trainer Location: Cairo, Egypt or Alexandria, Egypt Employment type: Full-time. **DUTIES AND RESPONSIBILITIES**: - Develop and...

  • Culture and Communication Trainer with Spanish

    2 months ago

    مصر, Egypt David Kennedy Recruitment Full time

    David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Spanish speaking Culture and Communication Trainer to join their team in Egypt. Position: Culture and Communication Trainer Location: Cairo, Egypt or Alexandria, Egypt Employment type: Full-time. **DUTIES AND RESPONSIBILITIES**: - Develop and...

  • Culture and Communication Trainer with German

    2 months ago

    مصر, Egypt David Kennedy Recruitment Full time

    David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a German speaking Culture and Communication Trainer to join their team in Egypt. Position: Culture and Communication Trainer Location: Cairo, Egypt or Alexandria, Egypt Employment type: Full-time. **DUTIES AND RESPONSIBILITIES**: - Develop and...

  • Senior Analyst Service Transition

    6 days ago

    مصر, Egypt SITA Switzerland Sarl Full time

    Overview: **WELCOME TO SITA** **Ready to redefine air travel? The journey starts here, with you at SITA.** As _Senior Analyst Service Transition_, your main responsibilities are to Identify and promote opportunities to achieve continuous improvement in operational and process performance To assure SITA's competitive strength and business growth through the...

  • Corporate German Trainer

    1 week ago

    مصر, Egypt goFLUENT Full time

    About goFLUENT For the past 22 years, goFLUENT has been accelerating language learning by delivering hyper-personalized solutions that blend technology, content, and human interaction available globally on any device. Today, L&D leaders of over 1,000 international corporations in 100+ countries trust goFLUENTs award-winning digital language learning...

  • Account Executive

    2 days ago

    مصر, Egypt WorkMotion Full time

    Are you an expert in the **US business market** or would like to become one? Do you have previous experience in Sales? Do you believe in yourself as a strategic sales professional with a focus on deeply understanding your market and customers? Are you looking for a remote job in Egypt? Are you flexible to work from **4 pm - 3 am Cairo** **time**? If...

  • Call Center Trainer

    2 days ago

    مصر, Egypt NAOS Solutions Full time

    **NAOS Solutions** is seeking a **Call Center Trainer** who is fluent in French to join our Training department. In this role, you will be responsible for training new and existing call center agents on best practices, customer service techniques, and product knowledge. As a Call Center Trainer, you will play a key role in ensuring that our team delivers...

  • Culture Trainer

    4 weeks ago

    مصر, Egypt SpotOn TA Full time

    As a culture Trainer you will be conducting training sessions “on-site/virtually”, ensuring active participation and understanding among participants and more. **Detailed Duties and Responsibilities** - Collaborate with cross-functional teams to identify training needs and develop targeted learning solutions. - Evaluate the effectiveness of training...

  • Culture and Communication Trainer

    2 months ago

    مصر, Egypt JUJUR Full time

    Position: Culture and Communication Trainer Location: Cairo, Egypt or Alexandria, Egypt Employment type: Full-time. **DUTIES AND RESPONSIBILITIES**: - Develop and deliver training programs focused on enhancing communication skills, cultural sensitivity, and cross-cultural understanding, specifically tailored for English-speaking employees - Create...