Logistics Section Head

1 week ago

مصر, Egypt Viatris Full time

3803 Viatris Egypt S.A.E

At VIATRIS, we see healthcare not as it is but as it should be. We act courageously and are uniquely positioned to be a source of stability in a world of evolving healthcare needs.

Viatris empowers people worldwide to live healthier at every stage of life.

We do so via:
Access - Providing high quality trusted medicines regardless of geography or circumstance;
Leadership - Advancing sustainable operations and innovative solutions to improve patient health; and

Partnership - Leveraging our collective expertise to connect people to products and services.

Every day, we rise to the challenge to make a difference, and here’s how the Logistics Section Head role will make an impact in providing End-to-End logistics management of outbound to all customers from Viatris Egypt DC / LSP with alignment to company & governmental policies and procedures. Ensure goods quality during the logistics routes and transportation to meet planned cost and assists with Market Transformation initiatives.

Key responsibilities for this role include:
Key interfaces:

- Customer Service Team.
- Commercial Team.
- Regulatory colleagues.
- Quality Colleagues.
- Warehouse Team.
- Other internal & External stakeholders.

Key Accountabilities
- Daily Planning for delivery routes and trips and organizing the work of direct reports.
- Confirm the invoice’s validity and delivery of the shipment to customers without errors.
- Supervise and manage the activities of Drivers and Assistant drivers in the department.
- Follow-up drivers and assistant Drivers to confirm shipment delivery to a specific destination in a timely manner and make sure that the client had received the shipment and signed and stamped the invoices to comply with Viatris policy and procedure.
- Reporting and monitoring of KPIs and performance SLAs and trainers related to logistics performance KPIs.
- Identify and solve logistics performance-related problems and provide all data needed for performance improvement.
- Provide weekly updates on projects & performance progress.
- Follow-up of ongoing Invoices, extraction, pick and pack processes, loading, and delivery by drivers as per customer requirements.
- Training and directing his direct reports periodically.
- Signing of the trip sheets for each driver and Ass. Driver.
- Ensure efficiency and proper replenishment by delivering all the invoices to trade vs. initial sales orders.
- Follow-up inventory of trucks and shipments delivery for validation of quantities delivered and received.
- Supervise the delivery of invoices and returns to/from customers and improve the customer service level.
- Review and sign the returns of undelivered shipments and make sure to meet all PQSs and SOP for accepting the returns.
- Follow-up required reports for drivers and assistant Drivers daily and sign them.
- Enhance trucks efficiency and utilization
- Follow-up truck maintenance and license renewal with the fleet Department.
- Monitor fleet routes using the GPS system and take the necessary action as needed.
- Generate effective periodic maintenance plans to extend the fleet preventive maintenance, with a good understanding of the “break-even” point of maintenance reducing to a minimum.
- Ensure consistent compliance with required regulations, policies, and procedures, and Viatris standards this includes all applicable local, US, regional, or international law.
- Implementing health and safety procedures for the distribution team.
- During the Transport Section Head Absence Transport Coordinator will be a delegate on her behalf.
- Provide tracking system reports weekly, monthly, and Year to date to monitor distribution KPIs and cost efficiency per route and vehicles.

Cross-Functional Coordination
- Work closely with the GSC team and Sales Team to set shipment delivery priority.
- Coordinate with the local finance team to facilitate the physical count and issue sales return approval.
- Coordinate with the QA team to update the SOPs, Truck Validation, and Thermal mapping and monitor the temperature control trucks during transportation.
- Coordinate with our distributors to get shipment delivery appointments.

OPEX & KPI
- Monitor Transportation and Delivery performance.
- Accountable for GSC Market Deliver and Enable capabilities.

The minimum qualifications for this role are:

- University graduate, Minimum of 5 years’ experience in the same field.
- Fluency in English is required.
- Problem-solving and high interpersonal and communication skills.
- High management and mentoring skills.
- High attention to detail and accuracy.
- Ability to work independently and handle multiple projects
- High level of accuracy.
- Computer skills, very good knowledge of Microsoft Office Excel, Word, Outlook, and PowerPoint is a must.
- The ability to meet reporting deadlines and handle multiple tasks at once.
- High degree of self-motivation and ability to work with limited supervision.

Essential Personal Qualifications

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