Identity Management

4 months ago


القاهرة, Egypt World Food Programme Full time

DEADLINE FOR APPLICATIONS

26 September 2024-23:59-GMT+02:00 Eastern European Standard Time (Cairo)

ABOUT WFP

The United Nations World Food Programme (WFP) is the world’s largest humanitarian organization, humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our life times. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP, visit our website:
WHY JOIN WFP?- WFP is a 2020 Nobel Peace Prize Laureate.- WFP offers a highly inclusive, diverse, and multicultural working environment.- WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.- A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.- We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

The mission of WFP is to help the world achieve Zero Hunger. Every day, WFP works to ensure that nobody goes to bed hungry and that the poorest and most vulnerable, particularly women and children, are able to meet their food and other essential needs.

To reach people in need, WFP and partners often need to register, verify and enrol people into assistance programmes. WFP is careful about the amount of information that it requests from people and wants to make sure that all personal information that is collected by WFP and partners is managed securely and responsibly. WFP needs assurance that the right people are selected for assistance and receive the entitlements. Therefore, WFP Country Offices (CO) need the capabilities to securely collect information, verify beneficiaries and manage the enrolment and delivery processes in line with corporate standards and best practices.

Job Purpose:
Ensure RBC COs’ IDM tools and processes are aligned with corporate assurance measures and Country Office context. Review the business processes, controls and business requirements related to identification, data collection and data management. Coordinate with relevant units in HQ and RBC to perform country office assessments and business process mapping to identify current gaps and needs. Ensure overall excellent service provision, end-user, and client satisfaction (COs and beneficiaries).

The key accountabilities stated below are indicative, drawn from several potential future assignments that could arise in the Regional Bureau or the Country offices.

ACCOUNTABILITIES/RESPONSIBILITIES:
- Develop and enhance COs’ IDM vision and strategy that aligns with corporate requirements and meets local context.- Actively engage within CO, or with COs, RBC cross-functional units and HQ for implementation, budget management or oversight.- Draft and review detailed business requirements of processes related to identification, registration, verification, card and food tracking, and data management, following a Human-Centred Design (HCD) approach.- Provide advice on IDM best practices and appropriate tools to CO units and Country Offices and support to ensure smooth delivery.- Work with CO units to enhance data protection principles, including coordination for Privacy Impact Assessment- Coordinate the engagement between CO stakeholders and technical teams in RB/ HQ notably by coordinating product demos, answering general service questions, and actively engaging with Country Offices and relevant stakeholders.- Review feedback and troubleshoot the development of IDM solutions in coordination with RB/ HQ to ensure business requirements and end-user needs are met.- Where needed, deploy on missions to provide field support, and deliver trainings as needed.- Supervise the IDM teams where required.

Education:
University Degree or Advanced University Degree in international relations, business administration, computer and information systems, or other relevant academic areas.

Experience:
- 3- 6 years of relevant progressive work experience in humanitarian or private sector.- Experience with designing and implementing humanitarian in-kind or cash programmes is valued.- Experience and ability to effectively engage and coordinate across a variety



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