Associate, Transmission Supervision

4 months ago


مصر, Egypt Orange Egypt Full time

**Purpose of the job**:

- Handle all supervision tasks related to the assigned technology type "transmission synchronous digital hierarchy SDH, plesiochronous digital hierarchy PDH and mobile backhauling MBH through monitoring and following up all daily alarms in the entire technology equipment
- Assure proper handling for all cases and proper escalation for critical incidents
- Transfer the problems to the responsible team, escalate the problems when needed and log the incidents in daily report with reference to the global supervision process.

**Duties and responsibilities**:

- Log and record all different kind of daily received alarms allover the transmission equipment major, critical cases in the daily incident report and other alarms in the log book file.
- Present a daily incident report containing all major/critical problems happened with the available details about it.
- Monitor orange technology transmission systems 24 hours per day and 7 days per week through shifts.
- Assure with all involved teams when requested to add any new transmission technology elements after the phase of deployment.
- Fulfill special assignment from other domain or entities like transmission technology operations.
- Perform on site support for all interventions done by transmission operation, suppliers and field engineers.
- Enrich the contents of the created trouble tickets with the available details which "major /critical cases" act as source of the main network performance indicators.
- Create all kind of transmission systems reports(weekly & monthly).

**Job specification**

**Education**:
Bachelor Degree in Telecommunication Engineering or Equivalent.

**Experience**:
0-2 years experience in telecommunication field

**Skills and abilities**:
Very good knowledge in GSM /GPRS / CDMA / LTE.

Very Good Computer skills (Windows & MS Office (Excel)

Ability to work under stress & Ability to work in a teamwork

Self motivated and humor.

Very good reporting& organization skills.

Very good communication and analytical skills.

Accept to work through Shifts 24*7.

Initiative and creative in problem solving.

**Contract**:
Regular



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