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External Service Provider

1 month ago

مصر, Egypt SDZ Support Company Full time

**SDZ (Support Technologies and Services LTD)** is a high-level customer support outsourcing company. We build meaningful connections between fintech companies and their traders.

Now we are looking for a Service Provider to join our support team who will make Customer Service even better.

We speak 20 languages and help our clients reach users' needs and help them to understand all the peculiarities of trading. Our clients ask us a variety of questions starting from trading up to movie recommendations, so you won’t be bored.

We provide services: 2\2 shifts, it means that you provide the service two day from 10 am until 10 pm, after that you have 2 days off and so on, GMT+3 (Cyprus time)

We are looking for a person who:

- Writes and speaks English language fluently
- Has a stable Internet connection and follows a schedule meticulously.
- Is able to communicate effectively with our clients and is able to determine the needs of a particular user and find a custom solution that suits him.
- Is not afraid of difficulties.

Why should you choose us?
- **Financial independence.** Get secure fees, extra payment and gifts from the company.
- **Remote style.** Live and provide services from anywhere in the world.
- **Get assistance at every step.** We always provide a knowledge base and help with questions.
- **Get free trainings.** Maximize your capacity to boost your independent career in support.
- **Enjoy company socials**: quizzes, lectures, and an online library.
- **Provide services on a global scale.** Be part of an international Customer community of 30+ countries.
- **Be valuable. **Provide help and support to people from 150+ countries all over the world.

What about payment?

For English language, we pay 445 euro as a basic payment and as an extra payment after the first 3 months we pay up to 165 euro (full time ~165 hours per month).

The service agreement type of the contract

(freelance contract).

Send us your CV, we will be glad to learn more about you

**Salary**: E£14,700.00 - E£20,200.00 per month

**Language**:

- English fluently (required)