Reservations Agent

1 month ago


مصر, Egypt Hilton Full time

A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property.

**What will I be doing?**
As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Reservations Agent will perform the following tasks to the highest standards:

- Convert, quickly, inquiries into contracted business
- Respond, positively, to sales inquiries to develop future sales leads
- Identify sales leads, as appropriate
- Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest's expectation
- Provide prompt and efficient service while maintaining the hotels brand standards

**What are we looking for?**
A Reservations Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

- A passion for delivering great customer service
- A highly professional telephone manner and excellent communication skills
- Outstanding administration and organizational skills
- Intermediate computer proficiency

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

- Previous experience in a Reservations environment
- Tertiary qualifications, or other collegiate-level degree

**What will it be like to work for Hilton?**

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all


  • Reservation Agent

    1 month ago


    مصر, Egypt Sofitel Cairo Nile El Gezirah Full time

    Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Reservations Agent

    1 month ago


    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 23052557 **Job Category** Reservations **Location** Le Méridien Cairo Airport, Cairo International Airport, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail....

  • Reservations Agent

    1 month ago


    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 23092054 **Job Category** Reservations **Location** Le Méridien Cairo Airport, Cairo International Airport, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail....

  • Reservation Agent

    1 month ago


    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 24028513 **Job Category** Reservations **Location** Le Méridien Cairo Airport, Cairo International Airport, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail....


  • مصر, Egypt Wego Pte Ltd Full time

    **About Wego** We’re on a mission to help people discover the real value of travel — to inspire, to give more reasons, to make it easy — for you to go. Our company was founded back in 2005, and since then, we’ve imagined and created some of the most well-loved products for travellers all around the world. Today, Wego is used by millions of people...

  • Reservations Agent

    4 weeks ago


    مصر, Egypt Meeting Point Egypt Full time

    This position is responsible for conducting reservation functions by assisting clients in making, altering, and canceling reservations. **Key Responsibilities**: - System entry of incoming reservations and bookings as per SOP and SLAs. - Confirm vendor or internal supplier confirmations within agreed timelines. - Identify and communicate any special...


  • مصر, Egypt Paradise Inn Group for Hotels and Resorts Full time

    Ensures the smooth and efficient operations in the department through prompt, effective and proper reservations service to achieve maximum room revenue in order to meet or exceed the revenue target._ **Salary from 10,000 L.E to 13,000 L.E + Monthly Bonus Can Reach Double Salary** **We provide Full Board Accommodation in the Hotel For Non Residents in...

  • Reservation Agent

    1 month ago


    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 23013971 **Job Category** Reservations **Location** Renaissance Sharm El Sheikh Golden View Beach Resort, Al Fanar Street, Sharm El Sheikh, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received...


  • مصر, Egypt Paradise Inn Group for Hotels and Resorts Full time

    Ensures the smooth and efficient operations in the department through prompt, effective and proper reservations service to achieve maximum room revenue in order to meet or exceed the revenue target._ **Salary from 10,000 L.E to 13,000 L.E + Monthly Bonus Can Reach Double Salary** **We provide Full Board Accommodation in the Hotel For Non Residents in...


  • مصر, Egypt AccorHotel Full time

    **Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Reservation Manager

    1 month ago


    مصر, Egypt Paradise Inn Group Full time

    **Ensures smooth and efficient operations in the department through prompt, effective, and proper reservations service to achieve maximum room revenue in order to meet or exceed the revenue target.** **We provide Full Board Accommodation in the Hotel for Non-Residents in Alexandria** **We Provide Medical Insurance** **Duties & Responsibilities**: - Having...


  • مصر, Egypt Paradise Inn Group for Hotels and Resorts Full time

    **_Ensures the smooth and efficient operations in the department through prompt, effective and proper reservations service to achieve maximum room revenue in order to meet or exceed the revenue target._** **Salary from 10,000 L.E to 15,000 L.E + Monthly Bonus Can Reach Double Salary** **We provide Full Board Accommodation in the Hotel For Non-Residents in...


  • مصر, Egypt Wego Pte Ltd Full time

    **Location**: Cairo **Work Arrangement**: In-office - What you will be doing: - Air Reservation and Ticketing via SABRE GDS Application: - Efficiently handle ticket exchanges, international fare quotes, refunds, quality control, contract fares, snap codes, airlines' rules, and other related tasks. - Booking and Itinerary Management: - Create and update...


  • مصر, Egypt Voyageurs Du Monde Egypt Full time

    **Responsibilities: -** - Issue and confirm flight tickets ensuring all customer information is correct. - Assist customers in making and modifying reservations, including seating preferences and special requests. - Provide exceptional customer service by addressing inquiries, resolving issues, and offering travel-related advice. - Handle payments, refunds,...


  • مصر, Egypt Marriott International, Inc Full time

    **رقم الوظيفة** 23013971 **التصنيفات** Reservations **الموقع** Renaissance Sharm El Sheikh Golden View Beach Resort, Al Fanar Street, Sharm El Sheikh, Egypt, Egypt عرض على الخريطة **الجدول الزمني** Full-Time **هل تقع في مكان بعيد؟** N **إمكانية الانتقال إلى موقع...


  • مصر, Egypt Marriott International, Inc Full time

    **Nº do Cargo** 24083825 **Categoria de emprego** Reservations **Local** Renaissance Sharm El Sheikh Golden View Beach Resort, Al Fanar Street, Sharm El Sheikh, Egypt, Egypt VER NO MAPA **Horário** Full-Time **Localização remota?** N **Remanejamento?** N **Tipo de cargo** Non-Management - A Marriott International é uma empresa que oferece...


  • مصر, Egypt اورنچ مصر Full time

    About the job Summer Internship High Value Tele Sales Agent **About the Job** - Selling new lines to high value customers through calls. - Calls to customer base upselling and cross selling our premier product - Contact non-Orange customers and offer them to join Orange - Selling data lines & home internet devices. - Manage online reservation list and...


  • مصر, Egypt Etisal International Full time

    Travel Agency, Booking, Hotel Reservation French language: C1 Highly graduates (Egyptians) Salary: 14k Net+ extra half month salary every (3) months Experience in call center is a must Social,Medical Insurance Location: Maadi. **Job Types**: Full-time, Permanent, Contract Contract length: 14000 months **Salary**: E£14,000.00 per...


  • مصر, Egypt Etisal International Full time

    **Voice, Non Voice Reservation Hotels ( German Speakers)**: - **#Salary: 18,5K Net + extra month salary every 3 months.**: - **Location: Cairo**: - **Graduates**: - **Experience in call center is a must**: - **social, medical insurance**: - **Male, Female Can apply** **Salary**: E£18,500.00 per month Application Question(s): - Do You Have...

  • Customer Support

    5 days ago


    مصر, Egypt Teleperformance Full time

    _**Join us in making a difference, one interaction at a time.**_ - Teleperformance is hiring Customer Support Agents to start immediately (_**Morning shifts / Rotational shifts**_) _ - **Role**:_ - Handling customers' booking and reservation inquiries and maintaining customer satisfaction._ - **Qualifications**:_ - Fluency in English is a MUST _ - Required...