Operations Associate

2 weeks ago


Mansoura, Egypt HSBC Full time

**Some careers have more impact than others.**

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of **Operations Associate**.

**Principal responsibilities**
- Maintain and improve the delivery of “superior” customer service by working as directed by management to ensure that all work is processed within PLA
- To ensure that all work is processed with guidelines and appropriate timescales in order to minimize operational risk and/or customer complaint.
- To be aware of the nature of our customer’s business and alert any unusual transactions, to Line Management
- Proactively participating and leading change / transformation initiatives across the site and the bank
- Ensure that the customer is at the heart of everything we do both personally and as an organisation by ensuring work is completed in accordance with established procedures and standards.
- Ensure a high degree of accuracy in order to minimise operational risk
- Work productively and professionally. Demonstrate ways to improve customer service and increase productivity.
- To operate Operational and FCC Controls

To abide by the Group Compliance Policy by containing compliance risk in conjunction with the relevant Compliance Department. The term compliance embraces all relevant laws, rules and codes with which the business has to apply.

**Requirements**:
**Requirements**:

- CDCS Certified
- Good International Trade experience and background required, working knowledge of ICC Publications UCP600, URC522
- Awareness of the trade facilities and customer trade cycles
- Strong interpersonal skills
- Excellent English (written and verbal) communication skills
- Medium-high MS office knowledge/skills (especially Excel)
- Previous experience in large scale centralized operations is desirable
- Flexibility to work in time zones as required by business

**You’ll achieve more when you join HSBC.**

**Issued by HSBC Electronic Data Service Delivery (HEDS)



  • Mansoura, Egypt HSBC Full time

    **Why join us? **_(Overview of Dept./Function)_** - GTRF is a core product for the Group serving customers across wholesale Banking. (GTRF) Business Services within DBS is a key part of wholesale Banking strategy, aimed at allowing them to grow their business, drive global consistency, improve customer service and reduce operational risk. _ - The Operations...

  • Sales Associate

    7 months ago


    Mansoura, Egypt SoftTrend Full time

    **SoftTrend is urgently looking for Sales Associates** to work in the Telemarketing department, **EGYPT, UAE and KSA accounts.** **Job description**: - Dealing with the IT Managers in the companies to check their needs. - Generating leads based on customers’ needs and send them to the sales department. - Calling customers to promote the latest...


  • Mansoura, Egypt Souq.com for E-Commerce LLC Full time

    Well-honed communications skills, including presentation skills - Able to deliver feedback, coaching and deliver training - Experience using all MS packages, such as Word, Excel, and Power Point - Advanced English (C1 Level) - Willing to work flexible schedules / shifts (Days and Nights) The Learning Associate is responsible for the coordination and...

  • HR Ops Associate

    2 weeks ago


    Mansoura, Egypt PepsiCo Full time

    **Overview** The HR Ops Associate will act as first line HR support and will be responsible for receiving and handling employee services requests, transactions, and inquiries to be completed for the respective process based on the agreed service catalog and SLAs under direct supervision of the manager. The role requires strong process orientation and SLA...


  • Mansoura, Egypt HSBC Full time

    **Some careers have more impact than others.** If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to...


  • Mansoura, Egypt Emprego EG Full time

    **Assistant / Associate / Professor of Accounting** **Company Description**: Founded in 1919, AUC moved to a new 260-acre state-of-the-art campus in New Cairo in 2008. The university also operates in its historic downtown facilities, offering cultural events, graduate classes, and continuing education. Student housing is available in New Cairo. Among the...


  • Mansoura, Egypt Chalhoub Group Full time

    **Who we are** We are a leading partner for luxury across the Middle East. With more than 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by offering service excellence to our partners and delighting all our customers. We are moving fast from a traditional...


  • Mansoura, Egypt Alstom Full time

    **Req ID**: 321890 Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility...


  • Mansoura, Egypt Citi Full time

    **Job Purpose**: The position covers TTS Client Operations and will be responsible for leading & managing approx. 75 Staff. The holder of this job will be a member of the MEA TTS CO Leadership Team, the Egypt Franchise Management team and will interact with various business seniors at Egypt, cluster and regional level. The position will include oversight...


  • Mansoura, Egypt World Food Programme Full time

    **.**: **TERMS AND CONDITIONS**: - **JOB TITLE**: ADMINISTRATION ASSOCIATE - **TYPE & LEVEL OF CONTRACT**: FIXED TERM / G6 **- DURATION & START DATE**: 1 YEAR - RENEWABLE - **UNIT/DIVISION**:ADMINISTRATION - **DUTY STATION (CITY, COUNTRY)**: REGIONAL BUREAU IN CAIRO (RBC), CAIRO, EGYPT **ABOUT WFP**: The United Nations World Food Programme is the world's...


  • Mansoura, Egypt Souq.com for E-Commerce LLC Full time

    3+ years of growing responsibilities in safety and/or environmental programs in manufacturing, production, or service operations. - Engineering or Diploma with NEBOSH certification with 2+ years Amazon work experience (or) - Bachelor’s degree in safety, environmental, ergonomics or a related field required - Experience implementing lean principles and...

  • HR Associate

    2 days ago


    Mansoura, Egypt PepsiCo Full time

    **Responsibilities**: **Medical Administration** - Work on the medical database sent by the direct medical supervisor and update it on a daily basis - Conduct Medical onboarding for the hires and Administer Medical card issuance process for new employees and any additions in all locations - Coordinate and administer end to end medical approvals cycle between...

  • HR Sr Associate

    1 week ago


    Mansoura, Egypt PepsiCo Full time

    **Auto req ID**: 277823BR **General** - Deliver consistent services at the defined SLAs/KPIs and drive operational efficiency and continuous improvement - Ensure a consistent and high level of customer service and operational excellence that will ensure transactions are resolved efficiently and in full compliance with relevant legal, company and process...


  • Mansoura, Egypt Citi Full time

    The Securities & Derivatives Rep 5 is an entry level position responsible for processing orders and transactions originating from trading desks and branch offices in coordination with the Operations - Transaction Services team. The overall objective of this role is to assist in the clearance, settlement and investigation of client securities and derivatives...

  • Hse Sr Associate

    2 weeks ago


    Mansoura, Egypt PepsiCo Full time

    **Responsibilities**: - Drive the execution of the Culture & Communications Strategy pillars & plans addressing all functions/organizational levels in BU. - Â Actively stay abreast of latest best practices, incident alerts & training materials. Cascade to relevant functions. - Conduct site EHS audits according to annual Audit Plan (across Plants, DCs &...


  • Mansoura, Egypt NCR Atleos Full time

    About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. Key Responsibilities: - Scoping, design, testing, implementation, debugging and...


  • Mansoura, Egypt Creative Associates International Full time

    Overview: Creative Associates International is a dynamic, fast-growing global development firm that specializes in education, economic growth, democratic institutions and stabilization. Based in Washington, D.C., Creative has a field presence in more than 25 countries with a strong client portfolio that includes the U.S. Agency for International Development...


  • Mansoura, Egypt Willis Towers Watson Full time

    **The Role** - Understand the clients’ business and risk management needs and look for solutions to deliver those needs through the provision of ongoing service - Identify primary budget holders and decision makers within clients, establish and maintain active relationships with these people - Draw on expertise within specialist technical teams within the...


  • Mansoura, Egypt PepsiCo Full time

    **Overview** This role is responsible for customer claims handling operations. Scope is inclusive of customer service activities and 3rd Party Logistics operations within the French BU and is key to ensuring claims made by customers are administered correctly and appropriate remedial action taken. The role holder will have to work with warehouse, cost...

  • Call Center Agent

    6 days ago


    Mansoura, Egypt ECCO Outsourcing Full time

    خدمة عملاء فى كبرى شركات الاتصالات بالسعودية مكان العمل بالقرية التكنولوجية بالمعادى المميزات: المرتب : 1200 : 1600 صافى على حسب عدد ساعات العمل تدريب مدفوع الاجر 750 ج تأمين طبى و تأمين أجتماعى وتامين...