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5 months ago
**Position: Travel Consultant**
**Location: Maadi, Cairo, Egypt**
**Proficiency of language Must Have**:
B1/C1 - German
B2 - English
**Employment type: Permanent **/ **100% work from office 24*7 rotational shifts**
**Profile Summary**:
**IGT is looking for a Travel Associate / Travel Consultant, providing customer service support by responding to**
The ultimate goal is to provide a positive customer experience.
Primary Job Responsibility:
Analyses complaints from customers and provides adequate resolutions
Maintaining a polite, helpful, and professional manner at all times
Ensuring customer requests are handled in an appropriate and timely manner
appropriate action is taken
Meet personal targets and work towards meeting team targets
Adherence to process Quality and Compliance Guidelines
Adherence to Staffing/Attendance metrics
- It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds._
**Salary**: E£18,000.00 - E£22,000.00 per month
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