Customer Success Specialist-i&a Wealth

Providing a personalized, friendly and efficient serviceProvide exceptional, efficient counter and sales service for all customer segments, wealth and personal banking (WPB), Premier and CorporatePro-actively encouraging new and existing customers to register for, and use, alternative delivery channels e.g. Personal Internet, Banking/self-service equipment...

Extensive experience in customer success management and contact center operations.Proficiency in CRM software, call center technologies, and data analysis tools.Excellent communication and interpersonal skills, with the ability to build rapport and establish fruitful relationships with clients

Responsibilities: Interact with customers over the phone to understand their banking needs. Provide excellent customer service to achieve customer loyalty. Resolve problems over the telephone on the spot. Convert sales opportunities in order to meet financial targets. Clarify and explain procedures and products over the telephone. Capture and report customer...

Responsibilities:• Interact with customers over the phone to understand their banking needs.• Provide excellent customer service to achieve customer loyalty.• Resolve problems over the telephone on the spot.• Convert sales opportunities in order to meet financial targets.• Clarify and explain procedures and products over the...

IMMEDIATELY seeking 7-12 AMBITIOUS, ENTHUSIASTIC OVER-ACHIEVERS to join our Team!Do you have FUN competing, and yearn to DOMINATE the competition as part of the #1 Team in town?Do you want to become an integral part of a LOCAL, DYNAMIC Real Estate Investors Group?Did you know that 90% of new millionaires over the last 200 years acquired their wealth through...

IMMEDIATELY seeking 7-12 AMBITIOUS, ENTHUSIASTIC OVER-ACHIEVERS to join our Team!Do you have FUN competing, and yearn to DOMINATE the competition as part of the #1 Team in town?Do you want to become an integral part of a LOCAL, DYNAMIC Real Estate Investors Group?Did you know that 90% of new millionaires over the last 200 years acquired their wealth through...

As the Director of Customer Success, you will assume a leadership role in ensuring the satisfaction and success of our clients at a strategic level. This position involves overseeing a team of Customer Success Managers, building strong client relationships, and collaborating cross-functionally to enhance overall client success. You will play a pivotal role...

Run advanced analysis to better define gaps within the base and help the team maintain a healthier base Define KPIs and and build visibility on all demand growth related metricsTake the initiative in running different experiments for users across the funnel and automate successful onesWork closely with verticals’ teams to align on the best demand...

As a Customer Success Manager, you will play a pivotal role in ensuring the satisfaction and success of our clients. This position involves building and maintaining strong client relationships, understanding their needs, and guiding them towards optimal usage of our products or services. The Customer Success Manager collaborates cross-functionally to address...

Communicate with clients through various channels (Live chat, Email, Ticket form, FacebookMessages, Twitter & Instagram) and provide product and service information by resolving product and service problems.Generate sales leads that develop into new customersImprove customer service experience and help create engaged customersTake ownership of customers...

Develop marketing strategy and brand strategy for retail, distribution, e-commerce and CRM across all products and consumer segments.Set and administer an annual commercial budget.Guide the day-to-day activities and empower the marketing, Retail and Distribution teams and management across all the organization's products portfolio &...

Develop marketing strategy and brand strategy for retail, distribution, e-commerce and CRM across all products and consumer segments.Set and administer an annual commercial budget.Guide the day-to-day activities and empower the marketing, Retail and Distribution teams and management across all the organization's products portfolio &...

Duties/Responsibilities: Renegotiate and maintain major clients Demand-driven in provider accountsProcess the clients’ on-boarding Interacts with customers via telephone, email, system, online chat, or in-person to provide support and information on products or services.Collects and enters orders for new or additional products or services.Assist in...

Duties/Responsibilities: Renegotiate and maintain major clients Demand-driven in provider accountsProcess the clients’ on-boarding Interacts with customers via telephone, email, system, online chat, or in-person to provide support and information on products or services.Collects and enters orders for new or additional products or services.Assist in...

About Commvault Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company's unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence,...

About Commvault Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company's unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence,...

Role Description:The Customer Success Manager (CSM) is a hybrid role will be responsible for overseeing the entire customer lifecycle from onboarding to activation and ongoing account management. The CSM will ensure customers derive maximum value from our solutions leading to increased customer satisfaction retention and growth. The CSM will also work...

Role Description:The Customer Success Manager (CSM) is a hybrid role will be responsible for overseeing the entire customer lifecycle from onboarding to activation and ongoing account management. The CSM will ensure customers derive maximum value from our solutions leading to increased customer satisfaction retention and growth. The CSM will also work...

ResponsibilitiesAct as a concierge to the company various services and internal functions, coordinating all activities and customer communicationBe the primary interface to our customers and work alongside Sales, Professional Services, Support, and Engineering to resolve any challengesServe as a trusted advisor to our customers executives and key...

ResponsibilitiesAct as a concierge to the company various services and internal functions, coordinating all activities and customer communicationBe the primary interface to our customers and work alongside Sales, Professional Services, Support, and Engineering to resolve any challengesServe as a trusted advisor to our customers executives and key...