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Cyber Security Defense Specialist

1 month ago

مصر, Egypt Vodafone Full time

**Role Purpose**:
To run and manage Cyber Defense systems and ensure successful delivery of security services, according to agreed quality control and automation techniques.

**Key Accountabilities & Decision Ownership**:

- Maintain cyber Security systems availability & ensure resolving issues escalated from first line within the agreed SLA.
- Responsible for ensuring that quality control and automation techniques are applied on all systems and processes.
- Responsible for implementing major approved and assigned security request for Access Control activities.
- Maintain knowledge transfer and documentation of systems on hand..
- Handles incidents communications within the team and with other teams when necessary.
- Escalate issues to vendors and ensure that issue resolve within contact SLA.
- Handles customer requests in timely-manner.

**Core Competencies, Knowledge and Experience**:

- Interpersonal & communication skills.
- Time management skills
- Innovative thinking.
- Team player & customer focused.
- Logic thinking & takes responsibility.

**Must have technical/ professional qualifications**:

- Bachelor's degree in engineering or computer science.
- Experience 5 - 8 Years in Technology, including 5 Year as Security Engineer.
- Experience in Security Systems / services KPIs maintenance
- Generic / vendor security certificate is preferred (CISSP / CIH / CCNP )