Project Manager
5 months ago
Preparing and maintaining project plans, status reports, decision, and issue logs
- Bringing thought leadership in overseeing continuous improvement opportunities, operational efficiencies, technology enhancements and cost reduction initiatives
- Collaborating with business unit Leads to drive improvements across our three business pillars of Customer, Colleague and Cost
- Working with peers and internal customers to prioritize and work backlog.
- Identifying opportunities, providing recommendations, and driving to optimize performance to achieve goals and operational objectives.
- Working with business users and owners to understand their needs and translate into final project deliverables.
**Key Requirements**:
- Relevant Bachelor's degree.
- 1-2 years of experience in **Project Management in Contact Center Management.**:
- V. Good English level
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