Customer Success Manager

Customer Success Manager Government What You’ll Do In this role you will, own the account strategy for engagement, adoption and success planning. Manage and curate existing customer relationships leveraging strong executive relationships to drive business growth, customer value, satisfaction, and retention within the assigned accounts. Demonstrate...

Details Required Experience 3 - 5 years - Department Customer Operations - Career LevelSpecialist Position Location Cairo **Skills**: customer service Customer Focus Requirements and responsibilities **Key Responsibilities**: - Develops Healthy Customer Relationship. - Acts as a Customer Advocate and point of contact. - Upsell services and products with...

Cairo - 6+ years Experience - Business Operations & Support Services Department **About the job**: **Requirements and responsibilities** **Job Description**: - Develops Healthy Customer Relationship. - Acts as a Customer Advocate and point of contact. - Upsell services and products with the brand image - Review customer complaints and concerns and seek to...

**Objectives of this role** - Own the entire relationship with assigned clients, including onboarding, implementation, training, adoption, retention, and satisfaction - Establish relationships as a trusted and strategic advisor to help ensure the continued value of our products and services - Develop and maintain customer-success strategies and best...

**The Elevator Pitch: Why will you enjoy this new opportunity?** Does leading a regional team of world class technical customer success managers make your spine tingle? Are you passionate about partnering with IT practitioners, developers, leaders, and executives at globally recognized companies to solve real problems? Do you already have experience...

citPEAK is extending their team in Cairo with a Customer Success Manager - German Account. Tasks - Advice and support users after they become customers. - Proactively demonstrate possible use cases and best practices. - Provide Technical and Product Support. - Responsible for developing customer relationships that promote retention and loyalty with existing...

**Job Purpose** Responsible for building and maintaining a strong relationship with our customers. **Responsibilities**: - Create the technical onboarding flow for new customers - Growth of customers: upselling - Build strong customer relationships, especially with key customer stakeholders - Work on retaining the customers you are accountable for -...

**Responsibilities**: - Serve as the primary point of contact and trusted advisor for assigned clients, developing strong relationships while understanding their business goals, challenges, and priorities. - Lead the onboarding and implementation process for new clients, collaborating closely with various teams to ensure a seamless transition and successful...

A Customer Success Manager (CSM) connects our clients to Refinitiv’s trading solutions, including desktop, transactions, and feeds. The CSM plays a vital role in ensuring that our customer’s fully leverage the value of Refinitiv by discovering and implementing workflow solutions while continuously providing guidance throughout the customer’s...

A Customer Success Manager (CSM) connects our clients to Refinitiv's trading solutions, including desktop, transactions, and feeds. The CSM plays a vital role in ensuring that our customer's fully leverage the value of Refinitiv by discovering and implementing workflow solutions while continuously providing guidance throughout the customer's journey. In a...

Job Purpose This job sits within the Customer Operation Journey forming a critical part of the Customer Fulfilment Cycle. The Customer Success Specialist provides high quality frontline support to existing Shell Customers from Order to payment. Customer Operations Specialist drives proactive communications, value-adding interactions, and effective issue...

**Position: Senior Client Success Manager** **About Us**: We are a leading E-Commerce company based in the UAE, specializing in providing innovative solutions to our clients. We are dedicated to fostering strong client relationships, driving service excellence, and achieving sustainable growth. **Role Overview**: We are seeking a dynamic and...

**Other** **Location** - Giza, Egypt*** Job Title: Associate Customer Success specialist - French **Job Description**: The Associate Customer Success Specialist supports an existing customer base with a low to moderate level of complexity to cultivate and build strong customer relationships over the customer lifecycle, while ensuring customer satisfaction...

Join us to transform the way people work, everywhere. Our products are the global standard for process intelligence and automation at more than 10,000 organizations across 90 countries. You'll help customers accelerate their digital transformation, bringing them a quicker, easier, better way to work. **About the Role**: The Customer Experience Manager (CEM)...

Company Description **Homzmart** is an end to end community that connects home professionals with homeowners who can browse home designs, furniture, accessories and products and also can find reviews, referring professionals, take advice from professionals and read articles about home improvement. **Job Description**: - Leadership and Team Management: -...

Job Role / Function - **Sales & Business Development** - Years of Experience - **Unspecified** - Career Level - **Manager** - Gender - **Unspecified** - Expiry date - **18 Feb 2023** - Job Description - Be the first contact point for many customers, deliver a strong first impression and set the - foundation for long term customer relationship - Quarterback...

(Remote Work - Located IN EGYPT) Job Responsibilities: - Provide technical support and help with billing queries for customers located in USA, CA, UK, AU and NZ. - Create, manage, and follow up on customer tickets until they are resolved. - Record all activities using our current CRM to enhance visibility. - Follow our current internal customer success...

**Position Summary**: **Level - 15M**. To effectively manage a team, including managers within assigned departments and/or locations. Ensures that department and/or operational goals are achieved and processes and procedures are completed promptly and consistently. Ensure that all activities are in line with company goals and regulatory requirements....

**The company profile**: At Unilever you are more than your job title, you are part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We produce world-leading brands including Knorr, Dove, Axe, Hellmann’s and Omo, alongside...

**Expert Success Intern Duties and Responsibilities**: - Working closely with the manager or assigned staff member, and completing all allocated tasks. - Conducting desktop research, or gathering information through surveys or by speaking to clients and staff. - Observing and carrying out sales processes. - Keeping a log of everything learned and delivering...