Admission Officer
4 days ago
The position
BACKGROUND
The Om Habibeh Foundation (OHF) is an Egyptian non-profit organization established in 1991 under the supervision of the Ministry of Social Solidarity. OHF is the implementation agency for the Aga Khan Foundation Egypt and is an affiliate of the Aga Khan Development Network of organizations and was founded by Om Habibeh Mohamed Shah Aga Khan to contribute to and support local communities in the governorate of Aswan in areas including health care, education, and providing income for deprived communities through long-term development activities. OHF works in the following areas: Continuing Education, Civil Society, Agriculture and Food Security, Economic Inclusion, Women Empowerment and Early Childhood Development.
**POSITION OBJECTIVES**:
This position is responsible for ensuring a positive student experience at training through being responsible for on-boarding, tracking, and reporting on students through the training cycle. The incumbent will also be accountable for error-free cash register operations, payment processing, and smooth interactions with customers.
**RESPONSIBILITIES**:
**Admission**:
Guide the applicants through the admission process by helping them complete the admission documents to be able to enrol in the correct training program as per the previously held placement test/interviews.
Frequent reviews of the admission process; putting forward recommendations to the Marketing and CEC manager for improvements.
Inform students about results, prepare the courses timetable regularly, share it with all concerned, also, regularly update it as required and inform all the parties concerned with any changes whatsoever.
Provide support to prepare admission related presentations.
Host new students at the reception and conduct campus tours for them.
Advise students about the programs, courses offered, admission procedure, eligibility and costs involved.
Manage recording information into TAMKEEN database (Entrance Forms & Exit Forms) and follow-up with applicants to update statuses and answer any new questions.
Carry out weekly reporting & statistics of all admissions to CEC manager, records management and filing systems.
Schedule and register students, schedule time and spaces for classes and provide any logístical support for class start-ups.
Track students’ attendance and flag absenteeism within programme thresholds, follow up on this and coordinate with relevant trainers and management to lessen dropouts’ ratio.
Prepare registration forms for each class.
Track students’ attendance and flag absenteeism within programme thresholds.
Be responsible for student data management, including adding all new students and performance in database.
**Cashier**:
Receive and process payments by cash, check, or vouchers and issue receipts, refunds due to customers.
Accurately and efficiently operate cash registers, making daily, weekly, and monthly reports.
Ensure that each customer receives outstanding service and provide friendly environment.
Maintain awareness of all products information, promotions, tests, and advertisements.
Ensure that there is sufficient cash in the safe.
Balance cash by counting them at the beginning and end of the work shift.
Communicate policies and procedures to the customers.
Contribute to team effort and comply with procedures, rules, and regulations.
**Administration**:
Handling all car requests through OHF cars or through the external vendors.
The requirements
**QUALIFICATIONS & EXPERIENCE**:
Holding a B.A. degree in a related field.
Ability to develop and deliver presentations.
Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
Ability to gather data, compile information, and prepare reports.
Ability to communicate effectively, both orally and in writing, in both Arabic and English.
Knowledge of student recruitment and retention issues.
Knowledge of the broad spectrum of available university academic units, curricula, and programs.
Ability to develop, plan, and implement short
- and long-range goals.
Organizing and coordinating skills.
Skill in the use of computerized systems and databases.
Ability to work flexible hours to meet the requirements of the training programs.
Knowledge of continuing education admissions policies, standards, and procedures.
Ability to solve problems and manage conflicts efficiently.
Knowledge of principles and essential skills of customer service.
Honest and reliable with high work ethics.
**SAFEGUARDING POLICY**:
OHF has policies and systems in place to prevent sexual abuse, neglect, exploitation, harassment, bullying, and sexual harassment. It is also to safeguard children, adults, our teams, consultants, volunteers, partners, beneficiaries, and all stakeholders. OHF will ensure a workplace culture built on respect, tolerance, diversity, and inclusion.
**GENDER EQUALITY**:
Sector
Social Development
About the Agency
The Aga Kh
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