Technical Support Engineer

**Job Title: Technical Support Engineer** **Department**: Technical Services** **Location**: Nasr City, Cairo** **Reports To**: Technical Support Manager** **Job Summary** ***Key Responsibilities** ***Technical Support**: ***: - **Provide**remote and on-site support** to clients for troubleshooting network and cybersecurity issues.**: - **Perform...

**Job Purpose** Responsible for providing support to Instabug’s growing number of customers across different segments, industries and regions. Also having a comprehensive understanding of all Instabug’s products to be able to solve problems and translate technical concepts to our client base. The SSE is responsible for delivering an excellent customer...

**Votre rôle**: - Provide technical point of contact for customers’ incidents. - Owns the resolution responsibility of the reported customer incidents either solely or with the help/intervention of other teams. - Diagnose fault-related incidents by effectively utilizing software diagnostics and other network/product utility programs. - Document all...

**Votre rôle**: - Provide technical point of contact for customers’ incidents. - Owns the resolution responsibility of the reported customer incidents either solely or with the help/intervention of other teams. - Diagnose fault-related incidents by effectively utilizing software diagnostics and other network/product utility programs. - Document all...

**Votre rôle**: Provide technical point of contact for customers’ incidents. Ø Owns the resolution responsibility of the reported customer incidents either solely or with the help/intervention of other teams. Ø Diagnose fault-related incidents by effectively utilizing software diagnostics and other network/product utility programs. Ø Document all...

**Votre rôle**: 1. To provide a professional first technical point of contact for the customer. 2. Diagnose fault-related cases by effectively utilizing software diagnostics and other network/product utility programs. 3. Provide updates as needed to the customer in order to meet performance objectives. 4. To ensure cases are allocated to the most...

Participate in preparing the detailed plan within the factory in coordination with the senior technical trainer. Supervise the practical training in companies/factories. Facilitate and encourage a practical learning experience that provides students with the opportunity to achieve their potential. Adopting and working towards the implementation of the...

**Company Overview**: At Motorola Solutions, we believe that everything starts with safety. It’s the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class. As a global leader in public safety and enterprise security, we create and connect the technologies that...

**Position**: Mainframe, Technical Support Engineer III This position is responsible for providing Technical After Sales support for problems for product suites to ensure our customers achieve their desired business outcomes. Engineers are expected to deliver a superior customer experience by exhibiting our core principles of empathy, expertise, value, and...

**Votre rôle**: To provide support through the Service Excellence Process to GDO Customers: 1- Processing Customers calls/inquiries. 2- Incident Management. 3- Change Management. 4- Ensuring a professional and consistent delivery of quality services to our customers. 5- Will act as a professional first point of contact for the customer. 6- Accurately log...

**Votre rôle**: - Provide a professional first technical point of contact for the customer - Diagnose fault-related cases by effectively utilizing software diagnostics and other network/product utility programs. - Provide updates as needed to the customer in order to meet performance objectives. - Ensure cases are allocated to the most appropriate ‘next...

**Full job description** **Job description** - Review enquiries and request for quotation coming from Main Contractor/Clients/Suppliers - Prepares quotation as per project specifications, BOQ and drawings and other technical documents related to the enquiry. - Collaborates with Main Contractor/Clients through follow-ups regarding quotation approvals. -...

**Votre rôle**: - Provide comprehensive support to IBO Customers via the Service Excellence Process, including handling customer inquiries, incident and change management, troubleshooting, and resolution- - Manage both proactive and reactive incidents, ensuring consistent and high-quality service delivery to customers- - Serve as the primary point of...

Prepare project scope documents as per the PTS & SOW for the OHTL/UG. - Provide technical and engineering expertise along with guide to identify, analyze and resolve problems. - Create the base design drawings such as: route map, route map with spotted structures, plan and profile drawings, sag and tension calculation, structure list, and other submittals. -...

**Position**: Technical Support Supervisor **Our Story** We are an American Fortune 500 company headquartered in Centennial, Colorado. The company specializes in distribution and value-added services relating to electronic components and computer products. At **Arrow ECS**we are at the forefront of new internet security technology, providing businesses...

Research and identify solutions to software and hardware issues - Diagnose and troubleshoot technical issues, including account setup and network configuration - Ask customers targeted questions to quickly understand the root of the problem - Track computer system issues through to resolution, within agreed time limits Job Requirements - Bachelor's degree...

We are looking for a dedicated support engineer to ensure that our customers' technical queries are resolved in a timeous and satisfactory manner. To ensure success as a support engineer, you should exhibit extensive experience in providing IT support to customers in a fast-paced setting. Outstanding support engineers combine their IT expertise with...

**Tech Office Engineer - Construction** **Job Summary**: The Tech Office Engineer supports construction projects by preparing technical documentation, reviewing project plans, and coordinating between on-site teams and project management. The role involves managing schedules, budgets, resources, and ensuring compliance with engineering standards and client...

Implement and deliver an appropriately curriculum for students and support a specific curriculum area as appropriate. Facilitate and encourage a learning experience which provides students with the opportunity to achieve their individual potential. Adopting and working towards the implementation of the school development plan. Following and evaluating the...

Sumerge’s Technical Support team sets new standards of customer experience. Through immense support and instant problem solving, our support engineers fulfill our customers’ desires by exploring new technology areas, products, and multi-technology solutions. The Support team takes our deep technical expertise and tailor proficient solutions according to...