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Reconciliation & Settlement Senior Specialist
1 month ago
Sahl is an exciting fin-tech company that aims to change the way people handle their day-to-day finances. We are obsessed with our customer satisfaction and the ability to maintain a culture that is eager to improve the status quo at the heart.
Being part of Sahl, we expect you to take ownership in what you do and help us solve complex problems, with an aim to make a difference in people’s lives. You can expect an open culture that is goal-driven, encourages collaboration and eagerness to learn day in and day out.
**What you'll do**:
- Process Outgoing and Incoming Payments (input, processing, correction, etc.) on daily basis.
- Reconciliation of Payments with System and ensuring integrity of settlement cycle on daily basis.
- Investigation and troubleshooting for transactions presenting issues.
- Prepare Partner Bank Report with the current position.
- Handle pre-settlement/settlement exception cases and post-settlement investigations.
- Handling Internal Technical issues related to the reconciliation phase and Settlement phase.
- Monitoring suspicious/fraud transactions, update fraud rules and follow regulations.
- Participate in new product or system upgrade projects, including assist in workflow design or testing as required.
- Identify areas where controls and procedures can be improved in the preparation of the account reconciliations and propose solutions.
- Develop and maintain written operational procedures for all tasks performed and cross train to provide effective support to all team members.
- Ensures regulations are adhered to and proper action is taken to resolve issues in a timely manner.
- Work on the additional activities covered by Finance Department during the month or during Closing Cycles.
- Bachelor’s degree in a relevant field.
- Minimum of 2-3 years of relevant experience.
- Demonstrated success in working with excellent products.
- Superior communication skills in Arabic and English both written & spoken.
- Excellent teamwork skills.
- Proven ability to influence cross-functional teams without formal authority.
- Collaborative & Creative person.
- A strong networking and negotiation skills.
- Analytical person with genuine interest in people.