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People Operations Partner

4 weeks ago

محافظة القاهرة, Egypt Tribal Credit Full time

**Overview**

Are you ready to join an agile, diverse, and global team of innovators and disruptors in redefining the B2B payment space for startups and SMEs in emerging markets? Tribal Credit is built for companies looking for a better way to pay business expenses and optimize their financial management. We provide modern payment methods like multi-currency physical and virtual business Visa cards and a powerful spend management platform to track and control expenses—all in one seamless interface.

Our founders are serial entrepreneurs who have launched startups both in emerging markets and the U.S. We're backed by leading international investors, including QED Investors, BECO Capital, Global Ventures, Endeavor Catalyst, Endure Capital, and OTG Ventures. We're also part of the Visa Fintech Fast Track program among an elite group of fintechs.

Inspired by fellow founders building amazing things all over the world, we're on a mission to power SME and startup growth in emerging markets to bridge the business financial inclusion gap.

We are seeking a People Operations Partner, with a startup mindset, who will focus on demonstrating excellence in people operations delivery, problem-solving, and breaking down complex information into actionable items. You will be an active and contributing member of the People Operations team, with a direct impact on the culture and development for team members in Egypt and the larger MENA region. This position is 100% remote, based in Egypt, and will report to the Global Head of People Operations.

**As the People Operations Partner you will...**
- Ensure HR systems remain up-to-date and accurate
- Facilitate the performance management program for team members in MENA.
- Contribute to the development and implementation of new processes, and objectives, to offer best in class HR for all team members.
- Own and facilitate the new hire onboarding program in MENA to ensure new team members are appropriately onboarded and able to scale quickly in their new roles.
- Partner with managers and team members to resolve people related issues.
- Administration of employee benefits and payroll.
- Analyze data, prepare reports, and make recommendations on a variety of HR topics.
- Proactively identify opportunities to enhance team member experience; partner with the People Operations team to develop and implement innovative and lasting solutions
- Promote learning and development, team members wellbeing, and other strategic People & Happiness initiatives.
- Lead compensation and benefits related inquiries and projects in the MENA region.
- Partner with Talent Acquisition on recruiting activities, including but not limited to owning open requisitions, on an as needed basis.

**Who You Are**
- 5+ years of experience as a Human Resources Generalist / People Operations Partner in a rapidly growing organization; previous experience within a startup and/or fintech environment is a huge plus.
- Demonstrated experience of successfully developing and implementing HR programs and policies.
- Proven ability to partner with, influence, and coach people managers on HR various initiatives.
- Proven track record and hands-on experience in boosting employer brand and other talent acquisition initiatives.
- Experience managing local compensation and benefits programs
- Experience managing learning & development and/or wellness programs is a huge plus
- Fluency in English required.
- Agile, flexible, and responsive approach to work.
- Enthusiastic, positive, friendly and a great sense of humor

**Benefits**
- Allowance for home office equipment.
- Highly supportive team culture.
- 100% remote, flexible work environment.
- Market-competitive salaries.
- Top-notch project management, productivity, and team engagement tools.
- Unlimited learning resources, and much more.

**Equal Employment Opportunity**

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