Dir-services

**About the role**: As part of the continuous improvement of services, he/she is responsible for: - Taking responsibility for a service right after handover from the Service Implementaton Expert (SIE) which takes place prior the service commercial launch. The SLM takes over the process, procedures and training around the new service offerings or their...

Diese Aufgaben erwarten dich: - Errichtung, Instandhaltung, Wartung und Reparatur von elektrotechnischen Produktions - und Verteileranlagen - Funktionsprüfungen, Mess-, Steuer-, und Regeltechnik (MSR) - Anlageninstallation, Gebäudetechnik, Sicherheitstechnik, Schaltgeräte - und Anlagenbau - betriebsspezifische Anlagenanpassung - fristgerechte,...

Sutherland Cairo is hiring customer service professionals for AT&T account! We're looking for talented and motivated agents to join our team of customer service specialists. We offer a competitive salary and benefits package, including: - 24/7 transportation (Door-to-door transportation after 8:00 pm for girls) - highest salary in the market starting from...

**About the role**: - Holds accountability for the Quality of solutions provided to Customer - Acts as the customers' primary point of contact and an escalation point - Has awareness of overall and service management profitability of their customers - Proactively identify existing Customer needs, and opportunities and grow the customer relation with...

Job Description & Specification: Providing a single point of contact (SPOC) to handle service inquiries, incidents, requests and events while ensuring relevant Service Level Agreements (SLAs) are being achieved and maintained within company, Head Office, Plant, existing and newly established distribution sites. **Operational/Professional/Business**: -...

**About the role**: - Telephone support and/or shift hours mandatory - Provide timely and professional technical support for all IT incidents received by phone or through the web self-service tool. - Respond to all escalations on a timely manner in line with the Incident Handling Policy. - Diagnose incidents utilizing administration tools or remote control...

Telephone support and/or shift hours mandatory - Provide timely and professional technical support for all IT incidents received by phone or through the web self-service tool. - Respond to all escalations on a timely manner in line with the Incident Handling Policy. - Diagnose incidents utilizing administration tools or remote control utilities to...

We are seeking dedicated and enthusiastic individuals to join our team as Customer Care Representatives. As a Customer Care Representative, you will play a vital role in ensuring customer satisfaction by providing exceptional service and support. You will be the first point of contact for customers, assisting them with inquiries, resolving issues, and...

**About the role**: **Job Purpose**: Head of CSS is responsible to Develop the operational plan needed to support OCB customers’ transformation and Drive sustainable growth for the business; and to Lead the Service Desk team to Provide a best-in-class customer E2E cloud service experience. **Key Activities & Deliverables**: **Planning &...

The main Service Owner missions are: Run Phase : Maintain a high level of quality for all Cloud platforms and offers. This is measured by: - Quality of Service - Capacity management - Lifecycle management - Release and patch management - Cost efficiency Build Phase : usually, the Service Owner does not intervene during build phase, but considering the...

**Job Number** 22169899 **Job Category** Engineering & Facilities **Location** The St. Regis Almasa Hotel Cairo, New Administrative Capital, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Provides a high level of property maintenance knowledge. Position has...

They receive the employees requests through a web tool or by phone and try to solve them using the documentation available in the knowledgebase and their IT skills and knowledge, if not, it will be escalated to the next level of support. **Key Tasks and Responsibilities**: - Manage the team to ensure compliance to performance management targets and customer...

**About the role**: **Job Purpose**: **Key Tasks and Responsibilities** - Real time monitoring: incident detection and analysis, logging of the faults in the relevant. - Tracking/Solving all monitoring incidents raised by servers’ owners. - Perform technical escalations in line with our Fault Management policy - Liaise with other relevant internal...

**Nº do Cargo** 23044081 **Categoria de emprego** Rooms & Guest Services Operations **Local** The St. Regis Cairo, 1189 Nile Corniche, Downtown, Cairo, Egypt, Egypt VER NO MAPA **Horário** Full-Time **Localização remota?** N **Remanejamento?** N **Tipo de cargo** Management - A Marriott International é uma empresa que oferece oportunidades iguais...

Position Snapshot: Engage with key partners to enable service expansion scoping and execution. Partner with Businesses and support in developing growth enabling services expansions providing competitive advantage and business value to the markets. Ensure business success metrics are established and measured. A Day in the life: - Generate projects portfolio...

Sutherland is an experience-led digital transformation company that can help your business achieve non-linear growth by delivering exceptionally engineered experiences for your (very human) customers and employees. We are seeking dedicated and enthusiastic individuals to join our team as a Customer Support Agent. You will play a vital role in ensuring...

We are seeking dedicated and enthusiastic individuals to join our team as Customer Care Representatives. As a Customer Care Representative, you will play a vital role in ensuring customer satisfaction by providing exceptional service and support. You will be the first point of contact for customers, assisting them with inquiries, resolving issues, and...

Overview: As GBS Customer Service Manager, the role will be accountable for supporting the EUROPE Supply Chain and Customer Service Leaders in the execution of Customer ordering processes across multiple teams and business units with a geographical complexity. This position will report to the SC Snr Dir CBS KBS VBS Lead (LG2). Responsibilities include...

**Stellenangebotsnummer** 22202188 **Tätigkeitskategorie** Engineering & Facilities **Standort** Le Méridien Cairo Airport, Cairo International Airport, Cairo, Egypt, Egypt AUF KARTE ANZEIGEN **Beschäftigungsart** Full-Time **Nicht vor Ort?** N **Umzug?** N **Stellenart** Management - Marriott tritt als Arbeitgeber für Chancengleichheit ein. Wir...

**Ready and hungry for a new adventure? You are definitely in the right place! We at **Envision Employment Solutions** are always on the look for top talents around the globe and matching them with our partners' hiring needs, to help them build and scale! - Our partners offer awesome work environment, competitive salaries, full benefits, and many others...