Front Desk Receptionist

**Job Summary**:
**Key Responsibilities**:

- **Customer Service**:

- Greet members and guests with a warm, friendly demeanor.
- Provide information about gym services, programs, and memberships.
- Address member inquiries, concerns, and feedback promptly and professionally.
- **Administrative Duties**:

- Schedule appointments and classes, and maintain accurate records.
- **Front Desk Operations**:

- Check in members and guests, ensuring smooth entry and exit.
- Handle cash and credit transactions accurately.
- Maintain cleanliness and organization of the reception area.
- **Sales Support**:

- Promote gym services, programs, and special offers to prospective members.
- Assist in membership sales and upselling additional services.
- **Collaboration**:

- Work closely with fitness trainers and other staff to coordinate schedules and services.
- Participate in team meetings and contribute to a positive team environment.

**Qualifications**:

- High school diploma or equivalent; additional education or certification in hospitality or fitness is a plus.
- Proven experience in a customer service role, preferably in a fitness or hospitality setting.
- Strong communication and interpersonal skills.
- Proficient in using computers and gym management software.
- Ability to multitask and handle high-pressure situations effectively.
- Passion for fitness and wellness is preferred.

**Working Conditions**:

- Full-time hours, including evenings and weekends.
- Fast-paced environment with a focus on customer interaction.

**Benefits**:

- Competitive salary.
- Free gym membership and discounts on services.
- Opportunities for professional development and training.
- Positive and supportive work environment.

Pay: E£7,000.00 - E£8,000.00 per month

**Education**:

- Bachelor's (required)

**Experience**:

- Presentation: 1 year (required)
- Communication: 1 year (required)