Investigation Specialist
2 weeks ago
Strong problem solving and analytical skills - Strong Microsoft Office skills (Excel, word) - Excellent communication skills (oral and written) - Proven ability to successfully thrive in an ambiguous environment and changing market conditions. - Experience with performance metrics and process improvements - Takes initiative. Doesn't wait to be asked. - Consistent effort, intense commitment, and willingness to go above and beyond when needed - Strong team player, behaves like an owner, and ultimately focused on delivering results with high standards - Ability to work effectively with tight deadlines in a fast-paced environment - Attention to detail and proven ability to manage multiple, competing priorities simultaneously - Experience in stakeholder management - A strong appetite for teamwork, and a just-do-it attitude
Looking for something a little different? Are you suspicious by nature? Do you have a nose for finding the truth? Do you want to work on something that matters?
Amazon is looking for a high-judgment individual to join us as an Investigator, to handle high value reimbursement requests, to evaluate transactions and safeguard Amazon's global customer base, profitability, and brand while maintaining a high bar of customer experience. We are specifically seeking applicants with fluent Arabic language skills to support our global operations teams, however you will be supporting the English speaking country business as well.
Key job responsibilities
- Monitor and drive seller impacting operational tickets to resolution
- Monitor operations performance and work with other teams to address performance issues and ensure metrics are within goals
- Work with operational teams to solve seller reported issues
- Gather and analyze seller contacts and seller feedback to come up with seller experience improvement suggestions and work with Product Manager for solution
- Participate in other special projects/assignments and partner with appropriate business teams as necessary
- Should be open to work on Friday/Saturday or extended hours (will be compensated as overtime)
Extensive experience in data analyzing, project management, seller communication - Background in seller management and or operations;
- SQL is a plus. - Bachelors’ degree in Computer Science, Math, Engineering. Arabic speaking is a plus.
-
Investigation Specialist, Fulfillment By Amazon
1 month ago
مصر, Egypt Souq.com for E-Commerce LLC Full time2+ years of customer service experience - Special proficiency in Microsoft Excel. - Demonstrated ability to work independently and make complex investigation decisions with little to no guidance. - Self disciplined, diligent, proactive and detail oriented. - Demonstrated ability to translate the recurring issues into quantified metrices. - Focusing on...
-
Cash Applications Specialist
4 weeks ago
مصر, Egypt Informa Global Support Full timeCompany Description **Informa** is a leading international events, intelligence and scholarly research group. We’re the specialist’s specialist. Through hundreds of powerful brands, we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make...
-
Senior Social Media Specialist
4 weeks ago
مصر, Egypt Oxy Advertising Full timeWe are looking to hire a Social Media specialist, and content writer for our company Oxy Advertising - Dubai. **Its a full time job and will be remotely from Egypt.** Job responsibilities: - Investigate and determine clients wants and needs - Plan and implement marketing digital strategies for clients - Present the social media strategies **o Create the...
-
Senior General Claims Specialist
1 month ago
مصر, Egypt Willis Towers Watson Full timeSenior General Claims Specialist - Cairo, EG August 07, 2023 **Role** - Provide advice on making a claim and the processes involved and guide insured on how to proceed with the claim - Collect accurate information and documents to proceed with a claim - Analyses claim circumstances made by insured to satisfy the policy terms and conditions - Explain to the...
-
HR Specialist
2 days ago
مصر, Egypt Envision Employment Solutions Full timeEnvision Employment Solutions is currently looking for a HR Specialist for one of our partners, a top notch learning consultancy. **Job Summary**: The HR Specialist performs specific HR functions like recruitment, training and development, compensation and benefits, rewards, and employee relations. Their day-to-day function also includes handling other HR...
-
Senior General Claims Specialist
1 month ago
مصر, Egypt WTW Full time**Role** - Provide advice on making a claim and the processes involved and guide insured on how to proceed with the claim - Collect accurate information and documents to proceed with a claim - Analyses claim circumstances made by insured to satisfy the policy terms and conditions - Explain to the insured how their claim is not covered - Identify reasons why...
-
Quality Assurance Specialist
4 weeks ago
مصر, Egypt Novartis Full time385997BR **Quality Assurance Specialist.**: Egypt **About the role** Location: Cairo, Egypt #LI-Hybrid About the Role: As a Quality Assurance Specialist you will be responsible for the technical and market release (QP) after assuring that appropriate practices, systems and processes are in place working closely with the Quality Control (QC) teams, by...
-
Senior Specialist Support and Implementation
1 month ago
مصر, Egypt Plugin Talents Full time**About the job Senior Specialist Support and Implementation**: Key responsibilities: Observing all switches performance from processing point of view. Investigate and analyze cases detected from different stakeholders and channels. Open and follow up until closure tickets with Vendors according to each type; inquires, notifications, bugs, improvements,...
-
مصر, Egypt Heineken Full timeAt ABC, we brew the joy of true togetherness to inspire a better world. A big part of that means brewing better people with the heart of our company in our four values: - Passion for consumers and customers - Care for people and planet - Enjoyment of life - Courage to dream and pioneer Are you eager to be part of a team that lead improvements in the risk...
-
Communications Specialist
1 month ago
مصر, Egypt Palladium Group, Inc. Full time**Communications Specialist** ***Primary Duties and Responsibilities**: Under the supervision of the Communications Manager, the Communications Specialist will assist the Communications Manager in drafting, researching, editing, translating, copying, formatting and preparing materials needed by staff or consultants in preparation for TRADE events,...
-
Processes & Controls Improvement Specialist Ame
4 weeks ago
مصر, Egypt Heineken Full timeAt ABC, we brew the joy of true togetherness to inspire a better world. A big part of that means brewing better people with the heart of our company in our four values: - Passion for consumers and customers - Care for people and planet - Enjoyment of life - Courage to dream and pioneer Are you eager to be part of a team that lead improvements in the risk...
-
Medical Science Liaison
4 days ago
مصر, Egypt Johnson & Johnson Full time**Johnson & Johnson Janssen** is recruiting for **Medical Science Liaison - PAH **to be located in **Cairo, Egypt **. **Summary of the job**: To be a therapeutic area scientific expert, responsible for discussing our Therapeutic areas, patients’ treatment trends and studies in the therapeutic areas in which we are involved, on a peer-to-peer basis with a...
-
Medical Science Liaison Immunology
4 weeks ago
مصر, Egypt Johnson & Johnson Full timeJanssen Egypt is recruiting for a **Medical Science Liaison **role to be located in **Cairo, Egypt **. **Summary of the job**: The main task of the **Medical Science Liaison **in **Janssen **is to be a therapeutic area scientific expert, responsible for discussing our Therapeutic areas, patients’ treatment trends and studies in the therapeutic areas in...
-
Technical Support Specialist
4 weeks ago
مصر, Egypt FlairsTech Full timeDetails Required Experience 2 Department Customer Operations Career Level Position Location maadi **Skills**: - Sql server Jira Communication troubleshooting Technical Support Excellent English Zendesk Microsoft SQL Requirements and responsibilities - Acknowledge assigned cases and ask proper probing questions. - Provide accurate, timely responses and...
-
مصر, Egypt Philip Morris International Full timeDo you want to make a difference in our organization and contribute to building something new? Are you an excellent communicator with exceptional analytical skills, curious and achievement oriented? If the answer is yes to all these questions, then we would like to hear from you We are looking for an experienced Product & Experience Delivery Specialist to...
-
Specialist Engineer- Psm/mi
4 weeks ago
مصر, Egypt LHR Arabia Full timeWe are seeking a **Specialist Engineer - PSM/MI** to perform Process Safety monitoring, data collection, analyzing and reporting for the Plant. Facilitate development and review of area safety procedures and practices and ensures alignment with Site & Corporate policies and standards. As required, lead / participate in PSM related reviews, teams and...
-
Test Specialist vois
1 month ago
مصر, Egypt Vodafone Full time**Role Purpose**: To support Vodafone’s key strategic growth areas in Testing which requires a highly capable and passionate resources for specialized domains as Digital, IoT and Cloud Transformation. The Selected IoT Test Specialist must have a great attitude. He / She should bring to organization good technical skills with the changing...
-
Health & Safety Supervisor
1 month ago
مصر, Egypt DP World Full time**Responsibilities and duties**: - Ensure adherence of permit to work (PTW) and other safe work practices in his assigned area - Carry out safety inspections of Contractors and sub-contractors and their facilities on the workplace. - Ensure that all site activities are conducted in compliance with QHSE Policy and Procedures. - Ensure that all site...
-
Customer Success Specialist
4 weeks ago
مصر, Egypt Shell Full timeJob Purpose This job sits within the Customer Operation Journey forming a critical part of the Customer Fulfilment Cycle. The Customer Success Specialist provides high quality frontline support to existing Shell Customers from Order to payment. Customer Operations Specialist drives proactive communications, value-adding interactions, and effective issue...
-
Specialist Engineer- Mechanical Static Equipment
4 weeks ago
مصر, Egypt LHR Arabia Full timeWe are seeking a **Specialist Engineer - Mechanical Static Equipment** **to provide technical expertise in the maintenance, troubleshooting, repair, overhaul and shutdowns to maintain static equipment effectively and efficiently to achieve high degree of availability, reliability and integrity for refinery operation. **OUR CLIENT** Our client is a world...