Investigation Specialist, Fulfillment By Amazon

2 weeks ago


مصر, Egypt Souq.com for E-Commerce LLC Full time

2+ years of customer service experience
- Special proficiency in Microsoft Excel.
- Demonstrated ability to work independently and make complex investigation decisions with little to no guidance.
- Self disciplined, diligent, proactive and detail oriented.
- Demonstrated ability to translate the recurring issues into quantified metrices.
- Focusing on delivering high-quality results and outcomes consistently.
- Having a curious mindset towards learning.
- Having productivity management skills while working on multiple issues and tools.

Are you customer obsessed, flexible, smart and analytical, strategic yet execution focused, hungry and passionate about e-commerce, and entrepreneurial leader with a strong work ethic? If yes, this opportunity will appeal to you

In this role you will be responsible for working closely with sellers, seller support, customer service, sales, 3P carriers to identify delivery and fulfillment issues faced by sellers and work with them to alleviate their acute / short terms issues. You will also partner with our stakeholders as well to identify long term delivery and fulfillment features and programs to improve the seller and customer experience on the Amazon platform.

Key job responsibilities

Cairo, EGY
- Relevant experience working with data analytics and using metrics to identify/predict issues.
- Familiarity with SQL.
- Familiarity with reports and dashboards creation.
- Experience of stakeholder management and dealing with multiple stakeholders including building and maintaining professional relationships.



  • مصر, Egypt Souq.com for E-Commerce LLC Full time

    3+ years of team management experience - 8+ years of operational and/or retail management experience - Experience using data to influence business decisions - Experience as a manager of managers - Experience across the domain of risk management & compliance operations Shopping Experience Protection Operations (SEPO) - Customer Discovery Trust (CDT) focuses...


  • مصر, Egypt Guardian Glass Full time

    **Description** **Your Job** We are looking to hire Order Fullfillment specialist for our plant located in 10th of ramadan city, Sharqia Egypt. The Order Fulfilment Specialist is fully responsible for internal Supply Chain Order Fulfilment process. This role provides pre-sales and after-sales support and handles end-to-end order fulfilment process. The...


  • مصر, Egypt Souq.com for E-Commerce LLC Full time

    1+ years of customer service experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Experience in payments or e-commerce Job summary Looking for something a little different? Are you suspicious by nature? Do you have a nose for finding the truth? Do you want to work on something that matters? Amazon is looking...

  • Amazon Specialist

    4 days ago


    مصر, Egypt Xappee Full time

    **Job Title**:Amazon Specialist (Full-time, In-office Position) **Location**:Port Said, Egypt **(This is NOT a Remote Job)** **Position Overview**: As an Amazon Specialist, your role will be crucial in managing and optimising our Amazon accounts. You will be responsible for creating product listings that are compelling and optimised, optimising the...


  • مصر, Egypt Souq.com for E-Commerce LLC Full time

    BASIC QUALIFICATIONS - Bachelor's degree in Business or Logistics a related field 2+ years of professional experience in business process operations or comparable position 1-Excellent analytical, problem solving and logical reasoning skills 2-Excellent communication skills in written and oral English with the ability to face external and internal partners...


  • مصر, Egypt Souq.com for E-Commerce LLC Full time

    Degree in Engineering or logistics from a reputable institution. Willingness to travel to multiple sites inside Cairo - Excellent Communication skills - written and verbal - Exposure to WMS (Warehouse management system), operations dashboard and tools - Previous experience in FMCG, warehousing, online retail etc. is a plus. - Strong analytical and problem...


  • مصر, Egypt Souq.com for E-Commerce LLC Full time

    1+ years of account management, project or program management or buying experience Bachelor's degree Amazon Vendor Services (AVS) is a set of exclusive services aimed at building mutually beneficial growth through the delivery of targeted strategic improvements on the business inputs. Key job responsibilities **AVS will support Vendor growth, focusing...

  • Area Manager

    2 days ago


    مصر, Egypt Souq.com for E-Commerce LLC Full time

    1+ years of employee and performance management experience - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Are you ready to champion outstanding customer service, Amazon style? Are you up for creating solutions and solving...


  • مصر, Egypt Souq.com for E-Commerce LLC Full time

    Bachelor's degree - Experience using analytical specific tools such as Google Analytics, SQL or HTML Amazon Vendor Services (AVS) is a set of exclusive services aimed at building mutually beneficial growth through the delivery of targeted strategic improvements on the business inputs. Key job responsibilities AVS will support Vendor growth, focusing...


  • مصر, Egypt Souq.com for E-Commerce LLC Full time

    Required qualifications and skills: - Relevant qualification in loss prevention, security management, administration of justice or a related field; equivalent experience could suffice as an alternative, - Demonstrable loss prevention program exposure, including experience in a distribution environment at senior level, - Decision-making and...


  • مصر, Egypt Souq.com for E-Commerce LLC Full time

    2+ years of account management, project or program management or buying experience - Bachelor's degree - Experience in financial analysis, retail buying, retail planning & allocation, product/project management, marketing, business development, consulting, negotiation or supply chain Amazon Vendor Services (AVS) is a set of exclusive services aimed at...


  • مصر, Egypt Souq.com for E-Commerce LLC Full time

    Speak, write, and read fluently in English and Arabic - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Experience in payments or e-commerce "Please note that this job role is a seasonal role (FTC) for 6 months on the payroll of Amazon." Transaction Risk Investigator The Transaction Risk Investigator position relies...


  • مصر, Egypt Souq.com for E-Commerce LLC Full time

    1+ years of account management, project or program management or buying experience - Bachelor's degree - Experience using analytical specific tools such as Google Analytics, SQL or HTML Amazon Vendor Services (AVS) is a set of exclusive services aimed at building mutually beneficial growth through the delivery of targeted strategic improvements on the...


  • مصر, Egypt Chefaa Full time

    Responsible for executing and supplying Chefaa clients orders with an accepted Quality, in addition to invoices. - Documentation to the Chefaa Finance Team. - Following up with the shipping companies. - Follow up with stores/ inventory to check the available products. - live Tracking couriers to maintain sufficient service to the clients in answering...

  • Amazon Vendor Service

    2 weeks ago


    مصر, Egypt Souq.com for E-Commerce LLC Full time

    Bachelor's degree - 1+ years of account management, project or program management or buying experience Amazon Vendor Services (AVS) is a set of exclusive services aimed at building mutually beneficial growth through the delivery of targeted strategic improvements on the business inputs. Key job responsibilities **AVS will support Vendor growth, focusing...


  • مصر, Egypt Souq.com for E-Commerce LLC Full time

    1+ years of account management, project or program management or buying experience - Bachelor's degree - Experience using analytical specific tools such as Google Analytics, SQL or HTML Amazon Vendor Services (AVS) is a set of exclusive services aimed at building mutually beneficial growth through the delivery of targeted strategic improvements on the...


  • مصر, Egypt Souq.com for E-Commerce LLC Full time

    *Bachelor's Degree *2-4 year of experience in a similar/relevant job *Excellent Excel Skills *Good Analytical Skills Amazon Vendor Services (AVS) is a set of exclusive services aimed at building mutually beneficial growth through the delivery of targeted strategic improvements on the business inputs. Key job responsibilities AVS will support Vendor...


  • مصر, Egypt Souq.com for E-Commerce LLC Full time

    Bachelor's degree - 3+ years of account management, project or program management or buying experience - Excellent MS Excel proficiency Amazon Vendor Services (AVS) is a set of exclusive services aimed at building mutually beneficial growth through the delivery of targeted strategic improvements on the business inputs. Key job responsibilities **Brand...


  • مصر, Egypt QExpress LLC - G27 Full time

    Bachelor's degree preferably in Operations, Engineering or Logistics. - Experienced in Distribution and/or Fulfillment processes, ideally in fast-paced industrial, logistics or production environment. - Proven analysis and problem-solving skills. - You feel responsible for the quality of your work whilst striving for steady excellence and optimization -...


  • مصر, Egypt Talent Pal Full time

    Graduate in any domain. - Minimum B2 level Spanish Language, C1 preferred. - Work experience of 1+ years of Account Management/Vendor Management. - Relevant experience in Vendor management, Sales, post sales, Account Management, and Business Development in managing B2B Business. - An understanding of and passion for e-commerce. - Exposure to retail buying,...