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Outseer - Billing Specialist
2 weeks ago
**Outseer - Billing Specialist**
**Principal Responsibilities**:
- Proactively onboard customers to ensure that we have all required information to bill our customers accurately including, but not limited to addresses, tax information, term, receipt preferences, PO’s etc.
- Review new deals for completeness and required documentation daily.
- Prepare invoices for our customers monthly, ensure bills are sent to customers in a timely manner.
- Prepare sales orders for approved new deals daily to be invoiced per contract terms.
- Prepare usage bills for our customers monthly. Perform analytical procedures and work with others in the business to ensure the quantities billed are correct.
- Work with the accounting team to ensure that our contracts are set up appropriately for revenue recognition and reporting.
- Monitor customer usage on prepaid accounts and maintain usage records for reporting to sales and account managers.
- Have a strong understanding of controls and maintain appropriate documentation associated with the execution of controls.
- Work with internal/external auditors and provide them with support as needed.
- Work with customers to resolve any billing related issues that may arise.
- Assist in special projects related to the OTC process.
- Assist in collections efforts with customers.
**Skills**:
- Bachelor’s degree in business or finance preferred, although not required.
- 1-2+ years of overall experience in billing and/or quote to cash processes and/or equivalent role.
- Experience with NetSuite (and Suite Billing) is preferred.
- Strong excel skills.
- Proactive mindset, ability to work independently
- Ability to work in a fast paced, start-up environment.
- Strong organization and project management skills.
- Detail oriented.
- Strong critical thinking skills.
- Strong communication and interpersonal skills.