Parts Operations Assistant Manager

3 months ago


مصر, Egypt Nissan Full time

The primary focus of the role is to ensure smooth and efficient aftersales spare parts operations, secure parts availability, reduce logistics expenses, to cover market demand on time, support steady revenue generation, achieve customer satisfaction and other department KPI's.

**Main responsibilities**:
**Aftersales logistics operations management**:

- Review all shipping documents once received from suppliers.
- Keep updated records for all logistics process phases for each shipment.
- Communicate with all logistics process stakeholders (suppliers, brokers, treasury, etc.), to facilitate smooth customs clearance.
- Provide all technical documents which will be required by GOEIC, NTRA, etc. to get their approval for specific parts, keep an updated data base for all these documents.
- Communicate accurate ETA of parts in pipeline to parts sales group periodically, to be cascaded to dealers' network.
- Communicate shipments ETA to warehouse.
- Perform shipments costing on system and review system receiving transactions.
- Prepare weekly logistics reports.
- Communicate with freight forwarders/shipping lines to secure the most proper shipping conditions with best freight cost
- Manage all export operations and prepare all required documentation.
- Optimize parts pricing to deliver function revenue/profit targets.
- Follow up parts catalogue updates process.

**Inventory Control management**:

- Monitor Inventory level & prepare orders to secure parts availability.
- Monitor MOS and keep in proper level within KPI
- Manage ordering process on SAP MRP system.
- Keep smooth parts orders process to different foreign and Local suppliers to fulfill customer demand and replenish NMEG stock to achieve parts sales targets.
- Manage stock quality to eliminate obsolescence and keep healthy stock.
- Monitor dealers BO on daily basis.
- Manage aftersales parts preparation for new model lunch (Parts, Lubricant, Tools, Accessories..etc.)
- Deal with customer complaints, solve and do the necessary action to avoid.
- Monitor VOR cases, solve and do the necessary actions to avoid
- Review parts cost, negotiate prices with suppliers ,do necessary actions to reduce parts cost.

**Qualifications & relevant experience**:

- Bachelor's degree, logistics/automotive will be preferred.
- Min. 5 years of experience in automotive parts operations: Inventory control / logistics

**Competencies & skills**:

- Extensive knowledge of supply chain modules in ERP systems, SAP knowledge is a plus.
- Excellent communication skills
- Very good command of both written and spoken in English.
- Excellent priority and time management skills
- Excellent analytical skills, Organized and customer focused.

Giza Egypt



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