Vb Network Specialist vois

5 months ago


مصر, Egypt Vodafone Full time

**Role Purpose**:
Network Specialist - Customer facing technical service desk, graduate engineer (BE / BTech) or have
the knowledge through courses, with adequate knowledge of networking (cisco certified preferred).
Role purpose is to provide technical service desk support to Premium service customers with complex
solutions and complex SLA requirements in a 24/7 shift based working environment

**Key accountabilities**:
To initiate diagnostics and perform
- pro-active analysis for all faults.
- Will perform root cause analysis
- for network alarms- Support the day to day operations

with Change & Fault management
- by adopting ITIL industry
- standards.- Responsible for adhering to SLA

and ownership on Incidents
- throughout the life cycle.- Responsible for transferring tickets

to L2 engineers and other
- necessary respective teams for
- problem resolution- Responsible for adhering to

process framework outlined for
- profile.- Zero misses on process and

escalations- To coordinate with Vendors and

3
- rd Parties on priorities based in
- situation and impact to customer
- business- To understand the business impact

and sensitize the reported or
- proactively observed fault/issue and
- carry out proper much needed
- escalation within the management- Ensure customers are regularly

updated about the ongoing issues.- Individual has to be confident and

should be able to handle customer
- effectively (Individual would need to
- join customer bridge calls for
- troubleshooting or during an
- escalation to keep customer
- appraised of progress)- Individual should effectively multi

task and also is responsible for
- queue management

**Technical Skills**:
Essential: CCNA Certificate is a must with 1 year
NOC experience with technical profile background.
CCNP is an added advantage.

Desired: Experience in WAN technologies and
troubleshooting is an added advantage. Very Good
customer handling skills and Communication
should be very good as we deal with Customers
across the GLOBE

background. BE/BTECH. CCNA certification or have
taken the relevant courses.

Individual should have good communication and
should be really good at handling customers
Should be good at multi-tasking.
Individual should also be a team player and should
be good enough to handle stress during multiple
faults and at the same time should have patience
to cope up with customer.
Should be smart and quick thinking and should
have methodical/logical approach towards
troubleshooting,
Should be hungry for success and future growth
with goals set already.
Should be quick learner and good at adapting to
situations
- Leadership/ Team Handling experience: Should

be a team player
- Language skills: must be fluent in both written

and Spoken English

_VOIS#WeMoveTheWorld#MoveWithUs



  • مصر, Egypt Vodafone Full time

    **Role Purpose**: - Network Specialist - Customer facing technical service desk, graduate engineer (BE / BTech) or have the knowledge through courses, with adequate knowledge of networking (CISCO certified). - Role purpose is to provide technical service desk support to premium service customers with complex solutions and complex SLA requirements in a 24/7...


  • مصر, Egypt Vodafone Full time

    **Role purpose**: Network Specialist - Customer facing technical service desk, graduate engineer (BE / BTech) or have the knowledge through courses, with adequate knowledge of networking (cisco certified preferred). Role purpose is to provide technical service desk support to Premium service customers with complex solutions and complex SLA requirements in a...


  • مصر, Egypt Vodafone Full time

    **Role purpose**: Network Specialist - Customer facing technical service desk, graduate engineer (BE / BTech) or have the knowledge through courses, with adequate knowledge of networking (cisco certified preferred). Role purpose is to provide technical service desk support to Premium service customers with complex solutions and complex SLA requirements in a...


  • مصر, Egypt Vodafone Full time

    **Role purpose**: - Perform Business Analysis and Data Management across Networks Centres, collating relevant information around technology metrics, financial data and HC data, consolidating business reporting and dashboards, validating consistency of data and producing recommendations for OPC and Networks Management team. - Lead a team of business managers...


  • مصر, Egypt Vodafone Full time

    **Role Purpose**: In the role you will support the Vodafone Head of NSE-VOIS. The role requires relationship building across both the NSE _VOIS team and with other PAs across _VOIS and Group functions. You will be responsible for the efficient running of the Head time, manage requests for time or deliverables and organizing events, meetings and managing the...


  • مصر, Egypt Vodafone Full time

    **Role Profile**: - Billing helpdesk specialist are primarily responsible for addressing customer complaints, concerns and questions related to the billing of products and services. Usually process requests related to the payments of bills, billing schedules, payment methods and any other billing related concerns in a timely manner to minimize the adverse...


  • مصر, Egypt Vodafone Full time

    **Role purpose**: Responsible for the overall software development of the security compliance capabilities that across the whole Vodafone business, mainly focused Data Center and Office network environments. Assure the Integrity, Confidentiality and Availability of the networks in Europe, supporting effective end-to-end view on security aspects of the...


  • مصر, Egypt Vodafone Full time

    **Role purpose**: Technical Ops expert for all Fixed Products for SME and Enterprise Customers in VF Italy. He/she will be responsible for steering the operation under supervision of the Sr. Supervisor to guarantee achieving Ops KPI. To provide Leaders and Vodafone Italy will all the required reporting (Daily, Weekly, Monthly) **Key accountabilities and...

  • PMO Specialist vois

    5 months ago


    مصر, Egypt Vodafone Full time

    **Key Accountabilities and Decision Ownership**: - Experience working as a PMO specialist, and or participating in projects and implementation of project management and PMO processes from the bottom up. - Considerable understanding of project management methodologies, such as Prince2, Agile and or PMP. - Experience of data analysis and generating business...

  • Head of Nse voiseg

    5 months ago


    مصر, Egypt Vodafone Full time

    **Role purpose**: Within Vodafone Networks and the Networks Strategy and Engineering (NSE) Function, NSE_VOIS is our shared services function. NSE_VOIS also provides services outside of NSE, e.g. Network Development, Vodacom & partner markets. We currently have service centers in Romania, Spain, India and Egypt and expect this resource to grow in the short...


  • مصر, Egypt Dentsu Aegis Network Full time

    Job Title: Talent Acquisition Specialist **Job Description**: - Job Responsibilities_: - Ensures staffing needs are being met with a long-term strategy approach - Manages 12 -15 requisitions at a given time with potential to take on more as business needs dictate - Conducts a thorough prescreen of all prospects prior to presenting to hiring manager for...

  • Networking Salesperson

    7 months ago


    مصر, Egypt CIT- Construction & Information Technology Full time

    A Sales Specialist is required You shall have at least one year of experience in the field of light current networking data communication structured cabling solutions. you shall communicate to the proposed clients whether outdoor or indoor with the respective companies. in this position you shall submit reports of sales operation and you will make the...


  • مصر, Egypt Vodafone Full time

    **Role purpose**: Network AI and Data Analytics team is a corner stone in Digital Network data driven strategy. We perform data driven insight to understand our network & customers behaviour, build machine learning models to automate network lifecycle (planning, optimization and operation) and improve our customer experience. The Network Data Scientist...

  • IT Network Specialist

    6 months ago


    مصر, Egypt Quattris Global Ltd Full time

    Installation and Troubleshooting of IT Networking equipment **Job Types**: Part-time, Temporary, Contract Contract length: 1 day Part-time hours: 40 per week **Salary**: E£300.00 - E£750.00 per hour Application Question(s): - Are you based in Alexandria or nearby? Can you travel to Borg El Arab? **Experience**: - Computer Networking: 2 years...


  • مصر, Egypt Vodafone Full time

    **Experience** Experience in project management/delivery in the telecommunication & network field. **Responsibilities** To lead, manage and deliver cross-functional projects with impact in different network domains. **#_VOIS#WeMoveTheWorld#MoveWithUs**:


  • مصر, Egypt Vodafone Full time

    **Role purpose**: To lead, manage and deliver different types of telecom and technology projects on time with budget and quality throughout all project phases starting with requirements, design, deployment, transitions to operations and early life service/product support, with proven international experience working with virtual teams across different...


  • مصر, Egypt Vodafone Full time

    **Role Purpose**: Vodafone’s IP Engineering delivers connectivity to enable carrier grade services for customers across Mobile, Fixed, IT, Cloud and Corporate. The IP Engineering spans across all markets in Europe, Egypt and India, and within the Atlantic Cluster we deliver services to the UK, Ireland, Spain and Portugal. The team specializes on the...


  • مصر, Egypt Vodafone Full time

    **Role Purpose**: Vodafone’s IP Engineering delivers connectivity to enable carrier grade services for customers across Mobile, Fixed, IT, Cloud and Corporate. The IP Engineering spans across all markets in Europe, Egypt and India, and within the Atlantic Cluster we deliver services to the UK, Ireland, Spain and Portugal. The team specializes on the...


  • مصر, Egypt Vodafone Full time

    **Role Purpose**: Vodafone’s IP Engineering delivers connectivity to enable carrier grade services for customers across Mobile, Fixed, IT, Cloud and Corporate. The IP Engineering spans across all markets in Europe, Egypt and India, and within the Atlantic Cluster we deliver services to the UK, Ireland, Spain and Portugal. The team specializes on the...


  • مصر, Egypt Vodafone Full time

    **Role purpose**: Vodafone’s IP Engineering delivers connectivity to enable carrier grade services for customers across Mobile, Fixed, IT, Cloud and Corporate. The IP Engineering spans across all markets in Europe, Egypt and India, and within the Atlantic Cluster we deliver services to the UK, Ireland, Spain and Portugal. The team specializes on the...