Customer Technical Manager

**About this opportunity** Customer Technical Manager (CTM) is responsible for Local Support operational and technical issues for dedicated customer on a day-to-day basis. This role is a mix of technical/operational and team leading responsibilities, which means that the CTM should have good technical competence to lead customer discussions on technical...

Description Job Purpose Responsible for ensuring that we deliver outstanding customer service to our global customer base by leading and motivating their team. Job Responsibilities Mentor the team on how to provide the best customer experience throughout customer engagements Monitor customer conversations and making sure that they are up to our quality...

Your Mission: As an Associate Manager you will play a pivotal role in driving customer outcomes and leading and managing a team of highly technical engineers. You will set the tone & the tempo for your team, leading by example, coaching & mentoring to ultimately to drive an exceptional customer experience. To do this you will drive operational excellence...

**Title**: Technical Customer Success Engineer **Function**:Technology **Location**: Remote **Job Type**: Permanent/Full time **Company Overview**: In a world increasingly reliant on digital interactions, trust is the foundation upon which meaningful business relationships are built. As online transactions continue to surge at an unprecedented pace,...

**Responsibilities**: - Drives value to customers and team members by creating and sharing related knowledge. - partners with customers to support their business strategy and goals. - Maintain External, Internal, and the vendor SLAs. Awareness of ITIL is a plus. - Serve as the primary escalation point for internal customers regarding issues, coordinating...

**About Commvault** Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks - keeping data safe and businesses resilient. The company’s unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data...

Managing team to deliver technology solutions for continuous business increments for a value stream in the shortest cycle time. - Manage integrations to improve business operations and productivity efficiently. - Secure business requirements implementation with efficient techniques and high-quality standards. - Manage communication with stakeholders to...

**Role Description**: We are looking for a Core Technical Project manager to deliver services in Middle East and Africa Region. The Technical Project Manager is responsible to coordinate all Technical topics end-to-end in the Project as defined in Customer contract in terms of quality, risk, and time from delivery approach preparation through deployment,...

**Responsibilities**: **1.** **Design** - Develop detailed electrical designs and specifications for DC power systems in telecom projects, ensuring compliance with industry standards and customer requirements. - Provide complete design for Solar Stations for telecom sites according to customer requirements - Perform load calculations, voltage drop analysis,...

**_Do you enjoy interesting agronomical challenges and using your expertise to guide colleagues and customers alike? And would you like to do so in an international company playing an important part in improving the world’s food production?_** - FMC is an agricultural sciences company that advances farming through innovative and sustainable crop protection...

Contentsquare is looking for a Technical Account Manager (TAM) to join our team in Cairo and help provide white-glove support for our marquee customers in the EMEA Region. Contentsquare’s TAM’s are technically skilled, love working with customers, well organized, detail oriented and creative thinkers. You will have the opportunity to interface with our...

**Software Technical Manager for International customer** **Title: Software Technical Manager** **Industry: IT Software** **Reporting Line: Team Leader/SDS & Client (POC)** **Position Type: Full Time** **Level: Manager** **Location: Cairo Office, New Cairo** **About the job**: Do you have a strong background as a "Software Technical Manager" and you...

**Come create the technology that helps the world act together** Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. We challenge ourselves to...

**Job Purpose** Responsible for building and maintaining a strong relationship with our customers. **Responsibilities**: - Create the technical onboarding flow for new customers - Growth of customers: upselling - Build strong customer relationships, especially with key customer stakeholders - Work on retaining the customers you are accountable for -...

**votre rôle**: - Holds accountability for the Quality of solutions provided to Customer - Acts as the customers' primary point of contact and an escalation point - Has awareness of overall and service management profitability of their customers - Proactively identify existing Customer needs, and opportunities and grow the customer relation with Orange -...

**About the role**: - Holds accountability for the Quality of solutions provided to Customer - Acts as the customers' primary point of contact and an escalation point - Has awareness of overall and service management profitability of their customers - Proactively identify existing Customer needs, and opportunities and grow the customer relation with...

Holds accountability for the Quality of solutions provided to Customer - Acts as the customers' primary point of contact and an escalation point - Has awareness of overall and service management profitability of their customers - Proactively identify existing Customer needs, and opportunities and grow the customer relation with Orange - Work with the account...

**Job Announcement** **Technical Product Manager** **The primary duties and responsibilities of the Technical Product Manager include, but are not limited to**: - Work with the editorial staff, stakeholders, engineers & senior management to identify, document, prioritize & build requirements for new & incremental internal tools to support the overall...

Description **About the Role**: A Customer Success Manager is responsible for ensuring the success of our most strategic customers by developing relationships that promote retention and loyalty. Their job is to work closely with customers to ensure that customers are satisfied with the services they receive and to mitigate any...

**votre rôle**: Head of Technical Managers - German Cluster is responsible for overseeing a team of technical managers within the German region. This role involves providing leadership, guidance, and support to the technical managers, ensuring the successful execution of projects and initiatives in multiservice enviroment. **Responsibilities**: - Provide...