IT Support
2 weeks ago
**Duties and Responsibilities**:
- Perform software installations, configurations and updates as needed.
- Provide technical assistance with computer hardware and software.
- Perform troubleshooting using different diagnostic techniques.
- Troubleshoot, diagnose, and resolve technical hardware and/or software issues.
- Following up with clients to ensure the problem is resolved.
- Manage and monitor internal assets to ensure accurate inventory records.
- Testing and evaluating new technologies.
- 2 to 5 years of experience IT domain
- Prior experience in tech support, desktop support or similar role
- Knowledge of Active Directory functions, experience in basic operations
- Highly proficiency in Windows OS
- Proven knowledge in Office 365 and Azure AD administration
- Understanding of IT Networking, basic troubleshooting
- Attention to detail and good problem-solving
- Excellent interpersonal skills.
- Good written and verbal communication (Arabic and English).
Willing to work in shifts
**Job Types**: Full-time, Contract
Contract length: 12 months
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