Lead, Ussd
7 months ago
About the job Lead, USSD
**Purpose of the job**
**Duties and responsibilities**
- Acting on global/individual incidents according to agreed SLA within working hours and during on-call.
- Working on IT systems architecture, service transition, service enhancement, service quality, performance tuning and services life cycles.
- Vendor management (open operation and support cases)
**Job specification**
**Education**:
BSc of engineering or computer science
**Experience**:
From 0-2 Years of experience in Operations
**Skills and abilities**:
- Java
- XML
- Linux basics
- Oracle SQL.
- Ability to Multitask
- Basic knowledge of Mobile telecom standards and architecture.
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