Fluent English Customer Service Representative

2 days ago


مصر, Egypt Sutherland Egypt Full time

Sutherland Cairo is finally here and we are currently hiring fluent English speakers for a Customer Service vacancy (Technical Support - Reservation Specialists)

**Responsibilities**:

- Communicate with customers via phone (inbound calls)
- Provide knowledgeable answers to the customers' inquiries

**Qualifications**:

- Fluency in English (your English level has to be B1+ or higher).
- Flexibility with night and overnight shifts
- Flexibility with working in an onsite setting
- Flexibility with commuting to the job's location, New Cairo, 5th Settlement.

The benefits we offer you
- Very attractive package
- Overnight allowance
- Fully-paid training
- High chance to get promoted as you'll be joining our very first waves
- Transportation (Door-to-door transportation starting from 8PM for ladies)
- Annual competitions where winners get to travel around Egypt and worldwide

Work hours
- Rotational shifts, rotational days off
- 9 working hours including a 1-hour break

Contact method

**Job Types**: Full-time, Contract
Contract length: 12 months

Pay: E£1.00 - E£2.00 per hour

Ability to commute/relocate:

- Cairo: Reliably commute or planning to relocate before starting work (required)

**Language**:

- English (required)

Shift availability:

- Overnight Shift (required)
- Night Shift (required)



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