Customer Service Representative
5 months ago
Customer Service Representative - Nights
Bringing smiles is what we do at TTEC... for you and the customer. As a **Customer Service Representative - Nights** supporting a USA program working in Cairo, Egypt, you'll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.
**What You'll be Doing**
Do you have a passion for helping others? Whether it's getting answers for customers quickly, consulting on products with compassion or finding resolutions for their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one.
**During a Typical Day, You'll**
- Answer incoming communications from customers
- Conduct research to provide answers for customers to resolve their issues
**What You Bring to the Role**
- 6 months or more of customer services experience
- High school diploma or equivalent
- Computer experience
**What You Can Expect**
- Supportive of your career and professional development
- An inclusive culture and community minded organization where giving back is encouraged
- A global team of curious lifelong learners guided by our company values
- Base wage plus performance bonus opportunities
- And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives
**A Bit More About Your Role**
We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.
You'll report to a Team Lead. You'll contribute to the success of the customer experience and the overall success of the team.
**About TTEC**
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
**Primary Location**: : EG-Cairo-Cairo
**Job**: : _Customer Care Representative
-
Customer Service Representative
5 months ago
مصر, Egypt Sutherland Full timeThis is a full-time on-site role for a Customer Service Representative located in Sutherland Cairo, Egypt. The Customer Service Representative will be responsible for providing support to customers, ensuring their satisfaction, and enhancing their customer experience. The job duties include handling customer inquiries, resolving customer complaints,...
-
Customer Service Representative
5 months ago
مصر, Egypt Sutherland Full timeRole Description This is a full-time on-site role for a Customer Service Representative located in Sutherland Cairo, Egypt. The Customer Service Representative will be responsible for providing support to customers, ensuring their satisfaction, and enhancing their customer experience. The job duties include handling customer inquiries, resolving customer...
-
Customer Service Representative
5 months ago
مصر, Egypt Teleperformance Full time**Company Description** Teleperformance is a global digital business services company that provides advanced and digitally-powered business services to streamline the operations of the world's leading brands. With a global scale and local presence, **Role Description** This is a **full-time on-site** role for a **Customer Service Representative.** The...
-
Customer Service Representative
5 months ago
مصر, Egypt Intelcia Egypt Full timeWe are currently hiring Customer Service Representatives to provide technical support and assist with billing queries for customers in the United States of America. As a Customer Service Representative, you will play a crucial role in ensuring customer satisfaction by delivering exceptional service and support. **Job Requirements**: - Fluent in English...
-
Customer Service Representative
6 months ago
مصر, Egypt Transcom WorldWide Full time**Location**:Egypt, Cairo **Job category**:Customer Service Representative (CSR) **Language**:English **What's in it for YOU!** - Best salary in the market - Transportation provided - Medical and social insurance - Location is in Smart village - Overnight bonus **Join us as a Customer Service Representative!** Job Responsibilities: - Provide superior...
-
Customer Service Representative
5 months ago
مصر, Egypt Sutherland Global Services Full timeSutherland Cairo is hiring customer service professionals for AT&T account! We're looking for talented and motivated agents to join our team of customer service specialists. We offer a competitive salary and benefits package, including: - 24/7 transportation (Door-to-door transportation after 8:00 pm for girls) - highest salary in the market starting from...
-
Customer Service Representative
5 months ago
مصر, Egypt Nok Human Capital Full timeNOK human capital is hiring Customer Service Representatives for insurance company. - **Requirements**_: - Very Good English Level - Previous experience as a CSR for at least 6 months - Males only - Graduates only - Max age is 30 - **Benefits**:_ - Social and Medical Insurance After Probation period - Metro Subscription after probation period - Bus after...
-
Customer Service Representative
5 months ago
مصر, Egypt Nok Human Capital Full timeCustomer Service representatives are needed for immediate hiring for a well-known medical insurance company located in Maadi. **Requirements**: - B1 English level. - Experience in call center - Cairo resident **Benefits**: - Social and medical Insurance - Free metro subscription 2 months training Pay: E£6,700.00 per month
-
Customer Service Representative
5 months ago
مصر, Egypt Sutherland Full timeThis is a full-time on-site role for a Customer Service Representative located in Sutherland Cairo, Egypt. The Customer Service Representative will be responsible for providing support to customers, ensuring their satisfaction, and enhancing their customer experience. The job duties include handling customer inquiries, resolving customer complaints,...
-
Customer Service Representative
6 months ago
مصر, Egypt Intelcia Full time**Position** The inbound customer service representative is responsible for answering incoming calls from customers by telephone. Their role is to identify their needs and provide a solution as quickly as possible. Sometimes, he/she must also finalize sales. Reporting to the team manager, his/her main missions are to: - Receiving incoming calls from...
-
Customer Service Representative
5 months ago
مصر, Egypt Block Gemini Full timeBlock Gemini is hiring a Results-oriented and highly motivated Customer Service Representative **Professional Experience**: - 2 Years of experience in providing exceptional customer service. - Skilled in effectively handling customer inquiries, resolving issues, and ensuring customer satisfaction. - Proven ability to multitask, communicate effectively, and...
-
Customer Service Representatives
5 months ago
مصر, Egypt Nok Human Capital Full timeNOK is hiring customer service representatives. Rotational shifts from 9am to 10pm, any shifts after 10 will be from home. 2 days off rotational Work location Arkan Plaza, El Sheikh Zayed Transportation provided. Training 15 days paid. The dress code is semi-formal. English Salary: 6900 Net. **Salary**: E£6,900.00 per month Ability to Commute: -...
-
Customer Service Representative
5 months ago
مصر, Egypt Staff Arabia Full time**Excellent Vacancies in Qatar** **وظائف ممتازة بدولة قطر** Our client is one of the biggest companies in Middle East that focused on fast-moving consumer products, consumer electronics and home appliances, office equipment and software business solutions and office furniture. Requires the following positions urgently: - **Customer...
-
Customer Service Representative
6 months ago
مصر, Egypt Teleperformance Full timeTeleperformance is hiring Immediately customer service representative. **Requirements**: - Graduates - Fluent English Speakers - Ready to start immediately - Flexible with rotational shift & rotational days off **Benefits**: - Net Salary 6200 - KPIS in euros - Medical & Social Insurance - Gym access - Promotions in Only 6 months Pay: E£6,200.00 per...
-
Customer Service Representative
5 months ago
مصر, Egypt Sutherland Egypt Full time**Company Name**: Sutherland **Location**:[New Cairo, Egypt] **Job Type**: Full-Time - _ As a Customer Service Representative at Sutherland, you will be the face and voice of our company, providing exceptional service to our valued customers. You will handle a wide range of customer inquiries, concerns, and complaints, ensuring their needs are met and...
-
Customer Support Representative
5 months ago
مصر, Egypt Eamw Sharaf for maritime and marine service Full time**Job Requirements** Bachelor’s degree. Experience 1-2 years in similar Job. MS office - Excel (Advanced Level) Must Fluent English (Speaking & Writing) Strong verbal and written communication skills Odoo Background is preferable. Agility to learn. Proven customer support experience or experience as a Client Service Representative Track record of...
-
Customer Service Representative
5 months ago
مصر, Egypt Teleperformance Full time**Company Description** Teleperformance is a global digital business services company that delivers advanced, digitally-powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways. Our global scale and local presence allow us to support our communities, clients, and the environment. **Role...
-
Customer Service Representative
5 months ago
مصر, Egypt Block Gemini Full time**Job Title**:Customer Support Representative **Company**: Block Gemini **Location**: Giza, Mohandessien **Job Type**: Full-time **Key Responsibilities**: - Resolve customer complaints and issues efficiently and effectively. - Provide product/service information and guidance to customers. - Collaborate with the team to ensure customer satisfaction and...
-
Customer Service Representative
6 months ago
مصر, Egypt Dawarha Full time**About** us**: **Dawarha is at the forefront of the recycling movement, pioneering an innovative social recycling platform that combines AI-based Reverse Vending technology with a user-friendly mobile app. We proudly introduced this groundbreaking concept to the Egyptian market and the broader MENA region. As a subsidiary of the visionary Mind-Blowing...
-
Customer Service Representative Uk
5 months ago
مصر, Egypt Transcom WorldWide Full time**Location**:Egypt, Cairo **Job category**:Customer Service Representative (CSR) **Language**:English **What's in it for YOU!** - Best salary in the market - Transportation provided - Medical and social insurance - Location is in Smart village **Join us as a Customer Service Representative!** Job Responsibilities: - Provide superior customer service by...