Senior Infrastructure Engineer
6 days ago
**Job Information**:
Industry
Financial Services
Work Experience
4-5 years
City
Smart Village
State/Province
Cairo
Country
Egypt
Zip/Postal Code
11311
- Ensure stable and reliable Operation for internal operation.
- Day-to-day performance monitoring.
- Participate in a 24x7 call-out rotation.
- Ticket and standard changes response for customer with valid support contract.
- Manages Systems High Availability and Disaster Recovery solutions.
- Maintain, Configure, patch, and upgrade Active-Active SAN infrastructure.
- Perform Daily monitoring and management of the backup solution; monitor backup jobs, Execute restore jobs, troubleshoot failed jobs, and initiate corrective actions.
- Perform daily Storage operational tasks, LUN/Space provisioning, monitoring, troubleshoot issues (e.g. latency, etc.), and initiate corrective actions.
- Complete routine tasks and troubleshoot the storage & backup infrastructure under support.
- Perform Problem management and incident correlation on re-occurring issues; suggest and document workarounds & solutions.
- Create and provide reports for backup and storage environments and related activities and tasks.
- Create and update documentation for storage and backup environments.
- Work with customers or e-finance's professional services team to accept any new implementations into the management life cycle.
**Requirements**:
- Minimum of a bachelor’s degree or equivalent in information technology, computer science or related field.
- Knowledge and experience in storage & backup systems, data protection and systems security across multiple redundant data centers.
- ITIL Foundation, ITIL Transition and ITIL Operation Certificates are a plus.
- Valid product certifications in technologies listed Below would be a major asset.
- knowledge of backup software technologies. Commvault, IBM TSM, Veritas NetBackup and/or EMC NW are preferred.
- knowledge on storage hardware technologies; IBM, EMC and/or HP are preferred.
- knowledge of SAN fabric technologies. Brocade or Cisco MDS are preferred.
- knowledge of iSCSI and Fiber Channel infrastructure.
- knowledge of overall backup and storage design and related issues.
- knowledge of disk or tape-based backup hardware.
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