In Room Dining Manager-crowne Plaza West Cairo-arkan

2 weeks ago

مصر, Egypt Crowne Plaza Hotels & Resorts Full time

**About Us**:
Crowne Plaza is a global chain of full service, upscale hotels headquartered in the United Kingdom. It caters to business travelers and the meetings and conventions market. It is part of the (IHG) InterContinental Hotels Group family of brands, which include InterContinental Hotels & Resorts, Holiday Inn Hotels & Resorts, Voco, Staybrige Suites, Kimpton Hotels and Regent. As one of the world's largest upscale brands, we have properties located in major urban centers, gateway cities and resort destinations all around the globe and can be found in nearly 100 countries with more than 429 hotels and 118,000 rooms globally.

Since opening in 2012 Arkan Plaza has evolved into West Cairo’s primary commercial and social destination, offering a multitude of retail and dining outlets along with gyms, banks and offices. All radiating from its welcoming central plaza, situated in the heart of Sheikh Zayed located on the 26th of July corridor main spine, which connects the cities of Sheikh Zayed and 6th of October with the central Cairo area.

Crowne Plaza West Cairo - Arkan the 178-room new build forms part of Phase II of Arkan Plaza. The Hotel is 10 minutes away from the “new” Grand Egyptian Museum and 15 minutes from the Great Pyramids of Giza. It is also in close proximity to Cairo International Airport and will be just 10 kilometers away from Sphinx International Airport. Business and leisure travelers can get the best of both worlds with three meeting rooms and a business center along with an outdoor pool and Club Lounge

We are currently looking for an In Room Dining Manager to join our amazing team at Crowne Plaza West Cairo - Arkan.

**Your day-to-day**:

- Provides feedback and coaching to the team regularly.
- Maintaining safety and food quality standards.
- Keeping guests happy and handling complaints.
- Supervising daily shift operations.
- Ensuring all end of day cash outs are correctly completed.
- Coordinating daily front
- and back-of-house In Room Dining operations.
- Controlling operational costs and identifying ways to cut waste.
- Interacting with guests to get feedback on product quality and service levels.
- Arrange for maintenance and repair of equipment and other services..
- Overseeing stock levels and ordering supplies.
- Insure compliance to hotel/company policies and procedure.

**What we need from you**:

- Proven work experience as an In Room Dining Manager.
- BSc degree in Business Administration; hospitality management
- Excellent command of English
- Excellent communications skills.

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