Early Career Trainee

6 months ago

مصر, Egypt GE HEALTHCARE Full time

**Job Description Summary**: As an Early Career Trainee Connectivity and Power & Ground with GE HealthCare you will support to ensure customer satisfaction, problem resolution, cross-function teams support and operation excellence across Egypt.

GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

**Essential responsibilities**:
**Connectivity**:

- Working with digital leader on basic troubleshooting, installation and service repair needed on designated digital systems.
- Attend customer visits to promote and show the benefits of GEHC Digital and Remote services portfolio and solutions.
- Working together with connectivity teams to Improve Effective connectivity, processes, and infrastructure.
- Keeping up to date on administrative responsibilities such as maintaining connectivity tasks logs and internal service records in a timely manner.
- Utilize the escalation process to resolve customer digital service issues and conducting root cause analysis that will lead to effective problem solving.
- Communicate with customers to ensure resolution and proper follow-up, leading to customer satisfaction.
- Follow up connectivity and digital tools data integrity.
- Create visibility on different buckets (Live connectivity, data flow issues, and Helium monitoring)
- Work closely with cross functions (Connectivity Project Leader, SD, Field, and HPM) to ensure projects execution and follow up.

**Power & Ground P&G**:

- To Follow execution of P&G audits.
- To extract P&G alarms and ensure proper actions are assigned,
- work closely with cross functions (P&G L3, SD, Field, and HPM) to ensure projects execution and follow up.
- To make sure that we are performing audits during installations at timely manner including on-site support.
- Supports P&G VCP related projects.
- Ensure the effectiveness and uptime for P&G live monitoring tools.
- Follow up with suppliers and/or subcontractors for P&G related issues resolution.

**Requirements/ Qualifications**:

- Bachelor’s Degree Engineering background.
- Up to 2 years of experience in relevant field.
- Strong analytical and quantitative skills
- Strong IT and networking background.
- Project management skills.
- Proficiency in Arab and English.

**Desired Characteristics**:

- Proven ability to meet deadlines in a fast-paced changing environment.
- Ability to work independently with minimum direction.
- Excellent planning, prioritization and organizational skills
- Excellent interpersonal and verbal & written communication skills
- Demonstrated collaboration, negotiation and conflict resolution skills
- Analytical, problem solving & root-cause analysis skills.
- A strong commitment to a career in technology with a passion and aptitude for both software and information technology.
- Possess Say-Do Ratio and effective time management skills.

GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

**LI#HYBRID**

**Additional Information**:
**Relocation Assistance Provided**:No

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