Patient Support Program Intern

6 months ago


محافظة القاهرة, Egypt IQVIA Full time

**Key responsibilities**
- Welcoming the patients who are willing to be enrolled in PSP program with verbally consenting them and introduce them to the related program to their disease.
- Inform patients by explaining procedures; answering questions; providing information.
- Maintains communication and quality of the program by reporting problems either adverse events related to the products or quality technical complaints accompanied by using the devices.
- Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures. Capable of instructing others to provide them with a healthier way of life.
- Provides necessary coaching to reduce or eliminate behaviors that are considered high-risk.
- Register new patients on the platform specialized for the program.
- Submitting all patients’ complaints weather adverse event or quality complaints accompanied by assigned products of the program.
- Timely and accurate response to patient needs and inquiries, ensuring assistance within the required approved script.
- Establishes a compassionate environment by providing emotional, psychological, and spiritual support to patients.
- Maintains safety needs and follow proper communications protocol in case of an emergency.
- Accurately captures patient details following telephone interactions.

**Skills & Experience required**
- Ability to manage multiple programs in a timely and efficient manner.
- Good team-based interpersonal skills but also an ability to work independently.
- Energetic, dynamic and self-driven individual with excellent communication.
- Rotational Shifts for 6 days per week
- Qualifications & Other requirements:

- Interns and Fresh Graduates are welcomed
- Fluency in English/Arabic.
- Advanced MS Office skills.



  • محافظة القاهرة, Egypt IQVIA Full time

    **Position Overview**: **Responsibilities**: - Provides primarily face-to-face coaching meetings for patients who suffer from critical disease. (Patient meetings could be outside Cairo in different Egypt governorates). - Contacts and performs initial meetings with patients who are eligible for health coaching programs during weekly field visits. - Visits...

  • Psp Patient Care

    4 months ago


    القاهرة, Egypt Axios International Full time

    **Position: PSP Patient Care** **Position Purpose** The **Patient Support Program Patient Care **will assist the Patient Care Leader in managing drug access program(s) in the region. The jobholder is required to help represent Axios in daily meetings with patients, doctors and carry out administrative duties which will be both field and office...

  • Psp Patient Lead

    4 months ago


    القاهرة, Egypt Axios International Full time

    **Position Purpose** The** Patient Support Program Patient Lead **will Lead and manage the Patient Care Team in implementing and managing drug access program(s) in the region, as well as providing operational guidance for access program(s) in the region upon request. The jobholder is required to help represent Axios in daily meetings with patients, doctors...

  • Program Manager

    6 months ago


    محافظة القاهرة, Egypt IQVIA Full time

    **Position Overview** **Key** **responsibilities** - Onboarding of the new care coaches/Patient support specialists as replacement with assurance of the receipt of initial Project specific training and refresher when needed. - Regular checks of the planned activities versus completed to identify gaps. - Monthly quality checks to calls - Ensure the...

  • Patient Tele Educator

    1 month ago


    القاهرة, Egypt Ray-Cro Full time

    We are Looking for Patient Educator to Join our Team ! **Responsibilities**: 1-Communicating with patients suffering from chronic diseases that we support in our programs and helping them to manage their diseases to improve their quality of life. 2- Increasing awareness of our patients about their diseases. 3- Supporting patients to comply with their...


  • القاهرة الجديدة, Egypt Sandoz Full time

    **Major accountabilities**: - Support management of Patient Safety operational processes at Country Organization in ensuring compliance with global/local procedures, national and international regulations/ standards/guidelines for pharmacovigilance. - Manage collection, processing, documentation, reporting and follow-up of all adverse event reports for all...


  • القاهرة, Egypt Axios International Full time

    **Position: Patient Care Specialist** **Position Purpose** The purpose of the job is to assist in supervising the team and managing access program(s) in the region. The jobholder is required to help represent Axios in daily meetings with patients, doctors and carry out administrative duties which will be both field and office based. **Duties and...


  • القاهرة, Egypt Yalent Full time

    **About AllCare**: At AllCare, we provide personalized primary care delivered directly to facilities across California. Our dedicated concierge service simplifies medical coordination, allowing care teams to focus on what matters most—caring for their residents. We are committed to improving patient experiences and outcomes through seamless scheduling,...


  • القاهرة, Egypt GSK Full time

    **Site Name**: Egypt - Cairo **Posted Date**: Nov 19 2024 Are you looking for a role that allows you to drive patient engagement and shape media effectiveness? If so, this Patient Empowerment Manager role could be an exciting opportunity to explore. As a Patient Empowerment Manager, you will lead the planning and execution of awareness campaigns in close...


  • محافظة الغربية, Egypt Village Capital Full time

    Village Capital, a grant-supported 501(c)(3) and a global organization supporting diverse, seed-stage, impact-driven startups, is seeking** a contractor **to support Village Capital’s Communications team. The contractor will help coordinate Village Capital’s communications efforts for an accelerator program building resilient entrepreneur ecosystems in...

  • Medical Doctor

    2 weeks ago


    القاهرة, Egypt Prodensa Group s.r.o. Full time

    Location: Germany (various locations) As a specialist or generalist in a specific internal medicine domain, you will provide high-quality care to patients, manage complex cases, and work collaboratively with multidisciplinary teams to deliver exceptional medical outcomes. Key Responsibilities: - Diagnose, treat, and manage internal medicine conditions. -...

  • Program Field Analyst

    2 months ago


    محافظة القاهرة, Egypt IQVIA Full time

    One field analysts to coordinate with site personnels from MOH across the 20 sites - supporting and facilitating the discussions and interviews during policy document, meeting scheduling, HCW trainings dates and availability management, coordinate with external lab partners etc. field analyst need to collect documents, anything related to field...


  • القاهرة, Egypt Uber Full time

    **About the Role** **What you'll do** - Develop AV support operations procedures, issue workflows, policies and processes - Determine automated, self-service, and / or agent driven processes - Work with tech partners to define technical requirements - Develop customer, merchant, partner, and agent facing content including saved replies, help-articles and...


  • القاهرة, Egypt Axios International Full time

    **Position: Senior **Business **Monitoring** **Position Purpose** The purpose of this role is to support the Business Monitoring Team in order to achieve objectives on a daily basis. The jobholder is required to help in daily tasks, according to project deadlines, with clear attention to detail and strict quality expectations. **Duties and...

  • Psp Pharmacist

    2 months ago


    القاهرة, Egypt Axios International Full time

    **Position: Pharmacist** Position Purpose The job holder is required to help represent Axios in daily meetings with patients, doctors and carry out administrative duties which will be both field and office-based **Responsibilities**: - Liaise with hospitals, distributors, pharmacies and patients - Co-payment reimburse solution administration - Work...


  • القاهرة, Egypt Axios International Full time

    **Position**:Business Monitoring associate** **Position Purpose**: The purpose of this role is to assist the Business Monitoring Team in order to achieve objectives on a daily basis. The jobholder is required to help in daily tasks, according to project deadlines, with clear attention to detail and strict quality expectations. **Duties and...


  • محافظة الشرقيّة, Egypt Abt Associates Full time

    **Provide technical leadership, management, and cohesion of PHDs cross-cutting pillars of GEDSI, MEL and Communications.**: - **Join the Australia Timor-Leste Partnership for Human Development (PHD) on a long-term, 18-month contract (with possible extension), international ARF position C4, based in Dili, Timor-Leste** **About the Program** The PHD...


  • القاهرة, Egypt Souq.com for E-Commerce LLC Full time

    1+ years of sales experience - Bachelor's degree We strive to be Earth's most customer-centric company. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. We are looking for a dynamic, organized self-starter to join as an...

  • Program Assistant

    7 hours ago


    القاهرة, Egypt World Bank Group Full time

    **Program Assistant** Job #: req30771 Organization: IFC Sector: Administration/Office Support Grade: GC Term Duration: 3 years 0 months Recruitment Type: Local Recruitment **Location**: Cairo,Egypt Required Language(s): English and Arabic Preferred Language(s): Closing Date: 1/2/2025 (MM/DD/YYYY) at 11:59pm UTC Description IFC, a member of the World Bank...

  • Consultant, Tech

    6 months ago


    محافظة القاهرة, Egypt IQVIA Full time

    The Consultant will support the Senior Consultant in the timely and high quality delivery of support services and contracted managed services in the Patient Costing and Care Pathway analysis service sector. Also support the Consultant/Senior Consultant responsible for timely and quality implementations of IMS Patient Costing and related systems projects to...