Account Manager-ebc
7 months ago
**Job Number** 24013889
**Job Category** Sales & Marketing
**Location** JW Marriott Hotel Cairo, Ring Road
- Mirage City
- P.O.Box 427, Cairo, Egypt, Egypt VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Management
**JOB SUMMARY**
Responsible for proactively soliciting and managing group/catering-related opportunities within a region. Manages group/catering opportunities not handled by the Event Booking Center. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provides service to our customers in order to grow share of the account on behalf of the company.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.
OR
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.
**CORE WORK ACTIVITIES**
**Understanding Markets & Maximizing Revenue**
- Identifies new group/catering business to achieve personal and regional sales office revenue goals.
- Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
- Closes the best opportunities for properties within region based on market conditions and property needs.
- Monitors same day selling procedures to maximize room revenue and control property occupancy.
- Gains understanding of each property within the region and their primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solutions both prior to, and during the program/event.
**Conducting Daily Sales Activities**
- Responds to incoming group/catering opportunities for the property that are outside parameters of the Event Booking Center.
- Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
- Uses sales resources and administrative/support staff effectively.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
**Providing Exceptional Customer Service**
- Supports the company’s Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
- Services our customers in order to grow share of the account.
- Executes and supports the company’s Customer Service Standards and property’s Brand Standards.
- Provides excellent customer service consistent with the daily service basics of the brand.
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
- Partners with Event Management and/or Operations in providing a customer experience that exceeds the customer’s expectations.
- Sets a positive example for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
- Attends pre
- and post-cevent meetings to understand group needs, obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels and overall satisfaction.
- Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.
**Building Successful Relationships**
- Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative.
- Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, trade shows, etc.
- Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities.
- Manages and develops relationships with key internal and external stakeholders.
- Provides accurate, complete and effective turnover to Event Management.
**Additional Responsibilities**
- Utilizes intranet for resources and information.
- Conducts site inspections.
- Creates contracts as required.
- Participates in and practices daily service basics of the brand.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran stat
-
Senior Analyst Settlement and Reconciliation
6 months ago
مصر, Egypt Egyptian Banks Company Full timeDevelop daily audit report for EGP 123,ACH, MC and customs and taxes transactions through comparing the operations system generated excel sheet with all transactions against the development text file that records all the transactions as well to Send accurate settlement report to CBE through RTGS system. - Develop daily audit report for Dollar transactions...
-
Retail Accounting Sr. Accountant
7 months ago
مصر, Egypt Vodafone Full time**What you’ll do**: **Key accountabilities and decision ownership**: - Having adequate knowledge for Vodafone Products and Services. - Daily reconciliation between Super App transactions vs Basata reports. - Responsible for Super App monthly fees invoicing & related collection. - E2E control on Super App accounts. - Fulfilling of Vodacom requirements on a...
-
Account Manager-ebc
7 months ago
مصر, Egypt Marriott International, Inc Full time**职位编号** 24013889 **工作类别** Sales & Marketing **地点** JW Marriott Hotel Cairo, Ring Road - Mirage City - P.O.Box 427, Cairo, Egypt, Egypt 在地图中查看 **编制** Full-Time **远程申请?** N **重新安置?** N **职位类型** Management -...
-
Assistant Manager, Enterprise Risk Manager
6 months ago
مصر, Egypt Egyptian Banks Company Full timeManage the company's risk management activites across all Schemes & VAS services provided to members/clients. - Prepare Reports and Monitor EBC Risk Appetite and KRIs. - Perform Different type of Risk Assessments and Control Self Assessments. - Analyze these risks to find out the amount and weight of the risk, as well as the frequency of its recurrence and...
-
Ebc Sales Manager
7 months ago
مصر, Egypt Marriott International, Inc Full time**Job Number** 24041978 **Job Category** Sales & Marketing **Location** The St. Regis Almasa Hotel Cairo, New Administrative Capital, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** The position is accountable for proactively soliciting and handling sales...
-
Ebc Sales Manager
6 months ago
مصر, Egypt Marriott International, Inc Full time**Job Number** 24087495 **Job Category** Sales & Marketing **Location** The St. Regis New Capital Cairo, New Administrative Capital, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** The position is accountable for proactively soliciting and handling sales...
-
Amazon Specialist
6 months ago
مصر, Egypt Xappee Full time**Job Title**:Amazon Specialist (Full-time, In-office Position) **Location**:Port Said, Egypt **(This is NOT a Remote Job)** **Position Overview**: As an Amazon Specialist, your role will be crucial in managing and optimising our Amazon accounts. You will be responsible for creating product listings that are compelling and optimised, optimising the...
-
Account Manager
6 months ago
مصر, Egypt Awareness Full timeAccount Manager Job Purpose: The Account Manager is the person in charge of managing a company's relationships with its customers. They are in charge of building long-term relationships with a group of customers and generally stay with customers for the length of their relationship with the company. The goal is to keep clients or accounts as long as...
-
Account Manager
6 months ago
مصر, Egypt Blue Ocean Full timeBlue Ocean Marketing Agency seeking an experienced Account Management Manager to lead and manage a regional team of Account Managers. As an Account Management Manager, you will be responsible for coaching and training your team to ensure high customer retention, satisfaction, and growth. You will track team performance, handle escalated customer issues, and...
-
Accounting Manager
8 months ago
مصر, Egypt Chefaa Full timeWe are seeking an experienced Accounting Manager to join our team at Chefaa. Chefaa is a leading digital health platform in Egypt and the MENA region, providing customers with the convenience of ordering pharmaceutical and non-pharmaceutical products online and getting them delivered straight to their doorstep. Our mission is to improve accessibility to...
-
Accounting Manager
6 months ago
مصر, Egypt iSchool Full timeiSchool is an innovative e-learning company that provides coding and artificial intelligence lessons to students aged 6 to 18 years old. As we continue to expand, we are seeking a highly skilled and experienced Accounting Manager to join our team. The Accounting Manager will be responsible for overseeing all aspects of the company's financial operations and...
-
Accounting Manager
6 months ago
مصر, Egypt Manufacturing Commercial Vehicles (MCV) Full time**Company**: MCV INDUSTRY ( egypt) - **Job Purpose**: Responsible for managing the team in charge of handling the accounts payables, accounts receivable, and purchasing services The job entails managing the day to day accounting work and directing accounting staff accordingly **Job Duties and Responsibilities**: - Manage daily operations of accounts...
-
Accounting Manager
6 months ago
مصر, Egypt Speedtech Full timeDescription - Monitoring the execution of daily tasks in accounting management, including "preparing financial reports, invoices, collections, payroll statements, and budget preparation." - Assuming responsibility for "cash receipts, vouchers, payroll and facilities statements, treasury, cash forecasting, revenue and expense variance analysis, capital asset...
-
Account Manager
6 months ago
مصر, Egypt Envision Employment Solutions Full timeEnvision Employment Solutions is currently looking to hire an Account Manager for one of our partners, a multinational financial services company. **Summary**: Reporting to the Country Manager, the Account Manager is responsible for providing client management service to the company's customers in the assigned sector/region on a regular basis. The primary...
-
Accounting Manager
6 months ago
مصر, Egypt Red Bull Full time**Company Description**: Reporting to the Finance Director, the Accounting Manager's role is to oversee our financial operations and ensure our accounting practices align with legal standards and company policies. This role is pivotal in presenting an accurate and transparent financial landscape of the company, driving process efficiency, and managing audit...
-
Accountant Manager
7 months ago
مصر, Egypt Values Express Courier Company Full timeWe are looking for an Accountant Manager for courier company to supervise, track and evaluate day-to-day activities. Accounting Manager responsibilities include establishing financial status by developing and implementing systems for collecting, analyzing, verifying and reporting information. We are also looking for someone to work closely with our financial...
-
Accounting Manager
7 months ago
مصر, Egypt Employ Me Full time**Position Overview**: We are seeking an experienced and detail-oriented Accounting Manager to join our team. The Accounting Manager will play a key role in overseeing all aspects of our company's financial operations, ensuring accuracy, efficiency, and compliance with relevant regulations. **Responsibilities**: - Financial Reporting: Prepare and analyse...
-
Account Manager
6 months ago
مصر, Egypt Envision Employment Solutions Full time**Ready and hungry for a new adventure? You are definitely in the right place! We at **Envision Employment Solutions** are always on the look for top talents around the globe and matching them with our partners' hiring needs, to help them build and scale! - Our partners offer awesome work environment, competitive salaries, full benefits, and many others...
-
Accounting Manager
6 months ago
مصر, Egypt Antal International Full time**ALL THE RESPONSIBILITIES WE’LL TRUST YOU WITH**: **1. GENERAL**: - Guarantees 100% compliance with all relevant local legislation (e.g.: statutory accounting - standards, tax law) and internal group accounting guidelines. - Ensures that the accounting records are correct, transparent (within the organization and - towards HQ) and complete (including...
-
Accounting Manager
7 months ago
مصر, Egypt Marriott International, Inc Full time**Job Number** 23201467 **Job Category** Finance & Accounting **Location** Cairo Marriott Hotel & Omar Khayyam Casino, 16 Saray El Gezira Street, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Supports the day-to-day execution of general ledger impacted...