Customer Service Representative

10 hours ago


مصر, Egypt Berlitz Egypt Full time

The Customer Service Representative assures maximum satisfaction of our internal and external customers by managing their expectations in order to achieve the objective of creating, retained loyal customers. The CSR handles day-to-day center operations and performs administrative functions. Other responsibilities include supporting retention and acquisition sales functions.
- Customer service-oriented attitude - Flexibility - Working under Pressure - College degree - Berlitz Level 3+ - Professional appearance - Effective verbal and written communication and organizational skills - Proficient in Microsoft Office (Word,Excel, PowerPoint)
BERLITZ is a world leader language service provider that has unmatched expertise in its field, with its superior high quality Language Instruction Courses. The company started more than 140 years ago in 1878 and is now operating in over 450 centers in more than 70 countries, has more than 5000 employees, more than 12 000 major clients and has 30 million alumni around the world. The BERLITZ method has been refined and enhanced over a period of 130 years of research and has therefore become the most trusted and advanced method in the world. For over a century, people have been coming to BERLITZ to learn any language they need for business, pleasure, travel or any other specialized field. Being a leader in the global communications, we have the resources and the capabilities to meet the needs of the local as well as the international business community. This ensures that all the short listed Instructors are very well trained on BERLITZ international teaching techniques.



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