Travel Agent

3 months ago


Cairo, Egypt IGT Solutions egypt Full time

Must Have GDS experience + German language is mandatory

Previous work experience in an international airline environment / operation is a valuable advantage.

Previous experience in working with a booking system such as Amadeus, Galileo, Sabre is mandatory.

Specialized skills required: Good Communication and Customer Service skills, any experience in BPO / Contact Centre will be an added advantage.

Graduate in any discipline

Willingness to search for required information from customer with a strong focus on solving clients requests.

Proficient in Microsoft Office, Outlook

Willing to work in a contact Centre environment with rotational shifts.

Key Responsibilities:

Deliver exemplary customer service via emails and phone calls.

Answer emails messaging and manage outgoing voice phone calls from/to world leading airlines customers, providing customer service support for queries related to flight changes or cancellations, lost baggage, claims.


  • Telesales Agent

    2 weeks ago


    Cairo, Cairo, Egypt Ameely Travel Full time

    Experience Needed: 1 to 5 years.About the Job: Meet and liaise with clients to identify their travel needs. Conduct cold calling to none or potential customers. Achieving monthly target. Answer all customer inquires during calls. Perform contacts within quality standards. Follow up with enrolled customers till payment completion.Working conditions: Working...

  • Reservations Agent

    2 weeks ago


    Cairo, Cairo, Egypt Hilton Full time

    Reservations Agent - Waldorf Astoria HeliopolisA Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. What will I be doing?As a Reservation Agent, you will serve as the first line of inquiry for room reservations within...

  • Reservations Agent

    2 days ago


    Cairo, Egypt Conrad Cairo Full time

    DescriptionA Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. What will I be doing?As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is...

  • Reservations Agent

    5 days ago


    Cairo, Egypt Hilton Full time

    A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. What will I be doing?As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for...

  • Reservations Agent

    2 months ago


    Cairo, Egypt IHG hotel Mea Full time

    Responsibilities:• Processes reservations by mail, e-mail, telephone and fax.• Processes reservations from Central Reservations Office, Regional Offices, Inter-Inn reservations and travel agents reservations.• Processes cancellations, revisions, and information updated of changes, responsible for correct completion of records and...

  • Reservations Agent

    4 weeks ago


    Cairo, Egypt Hilton Full time

    Reservations Agent - Waldorf Astoria Heliopolis A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. What will I be doing? As a Reservation Agent, you will serve as the first line of inquiry for room reservations...

  • Reservations Agent

    3 months ago


    Cairo, Egypt Marriot International Full time

    Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property...

  • Reservations Agent

    2 weeks ago


    Cairo, Cairo, Egypt Marriot International Full time

    Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property...

  • Reservations Agent

    2 weeks ago


    Cairo, Cairo, Egypt Waldorf Astoria Heliopolis Towers Hotel Full time

    Waldorf Astoria has continued to pioneer exceptional experiences that redefine the art of hospitality; Join our team and be part of a legacy where we shape the future of luxury hospitality.It's not just a job vacancy, we will help you elevate your career by offering a variety of learning & development programs, career growth & thousands of opportunities all...

  • Reservations Agent

    4 weeks ago


    Cairo, Cairo, Egypt Waldorf Astoria Heliopolis Towers Hotel Full time

    Waldorf Astoria has continued to pioneer exceptional experiences that redefine the art of hospitality; Join our team and be part of a legacy where we shape the future of luxury hospitality.It's not just a job vacancy, we will help you elevate your career by offering a variety of learning & development programs, career growth & thousands of opportunities all...


  • Cairo, Cairo, Egypt Hilton Full time

    Front Office Agent/ Receptionist - Waldorf Astoria HeliopolisA Front Office Agent/ Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and will act as the main connection between the Guest and the various hotel departments. You will be responsible for creating the first...

  • Reservations Agent

    4 weeks ago


    Cairo, Egypt Waldorf Astoria Heliopolis Towers Hotel Full time

    DescriptionWaldorf Astoria has continued to pioneer exceptional experiences that redefine the art of hospitality; Join our team and be part of a legacy where we shape the future of luxury hospitality.It's not just a job vacancy, we will help you elevate your career by offering a variety of learning & development programs, career growth & thousands of...


  • Cairo, Egypt Hilton Full time

    Front Office Agent/ Receptionist - Waldorf Astoria Heliopolis A Front Office Agent/ Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and will act as the main connection between the Guest and the various hotel departments. You will be responsible for creating the first...

  • Guest Relations Agent

    2 months ago


    Cairo, Egypt Accor Full time

    Guest Relations AgentWhat You Will Be Doing Review arrival lists to welcome guestsAttend to special guests (e.g. VIPs) and answer their inquiriesProvide information about amenities, area and venues and promote servicesAnticipate guest needs and build rapport with customersOffer assistance with certain tasks (e.g. confirming travel arrangements, taking...

  • Front Office Agent

    2 weeks ago


    Cairo, Cairo, Egypt Hilton Full time

    Waldorf Astoria has continued to pioneer exceptional experiences that redefine the art of hospitality; Join our team and be part of a legacy where we shape the future of luxury hospitality.It's not just a job vacancy, we will help you elevate your career by offering a variety of learning & development programs, career growth & thousands of opportunities all...

  • Front Office Agent

    2 weeks ago


    Cairo, Cairo, Egypt Waldorf Astoria Heliopolis Towers Hotel Full time

    Waldorf Astoria has continued to pioneer exceptional experiences that redefine the art of hospitality; Join our team and be part of a legacy where we shape the future of luxury hospitality.It's not just a job vacancy, we will help you elevate your career by offering a variety of learning & development programs, career growth & thousands of opportunities all...

  • Front Office Agent

    1 month ago


    Cairo, Cairo, Egypt Hilton Full time

    Waldorf Astoria has continued to pioneer exceptional experiences that redefine the art of hospitality; Join our team and be part of a legacy where we shape the future of luxury hospitality.It's not just a job vacancy, we will help you elevate your career by offering a variety of learning & development programs, career growth & thousands of opportunities all...

  • Front Office Agent

    1 month ago


    Cairo, Cairo, Egypt Waldorf Astoria Heliopolis Towers Hotel Full time

    Waldorf Astoria has continued to pioneer exceptional experiences that redefine the art of hospitality; Join our team and be part of a legacy where we shape the future of luxury hospitality.It's not just a job vacancy, we will help you elevate your career by offering a variety of learning & development programs, career growth & thousands of opportunities all...

  • Reservation Agent

    2 weeks ago


    Cairo, Cairo, Egypt Marriott Full time

    Job Number Job Category ReservationsLocation Le Méridien Cairo Airport, Cairo International Airport, Cairo, Egypt, EgyptSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYProcess all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine...

  • Reservation Agent

    4 weeks ago


    Cairo, Cairo, Egypt Marriott Full time

    Job Number Job Category ReservationsLocation Le Méridien Cairo Airport, Cairo International Airport, Cairo, Egypt, EgyptSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYProcess all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine...