Head of Support

Responsiblity:Managing the customer support department’s day-to-day functions.Responding to escalated customer support issues.Implementing customer support processes to enhance customer satisfaction.Formulating and revising customer support policies and promote their implementation.Informing the team of all new information related to products,...

Responsibilities:• Ensure service delivery execution• Be responsible for driving and supporting services sales• Build a productive work environment for individuals and their own organization• Drive performance management (process)• Drive competence management• Conduct Resource management• Look after unit finance within your...

r Responsibilities:Providing customers with IT support via desktop solutions, chat functions, emails, and calls.Assisting customers with account setup and application installations.Ensuring optimal application functionality by configuring networks.Troubleshooting IT issues by asking customers targeted questions.Providing customers with step-by-step guidance...

NOK Human Capital is hiring Head Of Internal Control for one of the most well known Engineering & Manufacturing industries in Egypt. The Head of Internal Control is responsible for ensuring a strong internal control environment through the development of policies and procedures ensuring their implementation and monitoring compliance. The position will work...

Responsibilities:Work closely with the CoE Head and security management team to achieve the center business and operational objectives.Oversee service transition process across its lifecycle (valdiation, project management, technical implementation, HOTO,...,decommission), andSupport the collaboration between Security Transition and International Operations...

Head Of Unit - Retail - Cairo, EG January 24, 2024 Responsible for a portfolio of clients and prospects with accountability for retention of clients Will manage and develop client and WTW relationships and grow portfolio within the business unit. Role - Renew strategy meeting s to discuss modelling and analytics results, establish design & goals, and...

System & SecuritySet a backup plan for all users' data and all systems data regularly.Search for the most updated releases to maintain up-to date software & data file security.Participate in the implementation of new systems when required.Monitor and report system performance for all internal clients.Manage company's surveillance system monitoring...

System & SecuritySet a backup plan for all users' data and all systems data regularly.Search for the most updated releases to maintain up-to date software & data file security.Participate in the implementation of new systems when required.Monitor and report system performance for all internal clients.Manage company's surveillance system monitoring...

Set a backup plan for all users data and all systems data regularly.Search for the most updated releases to maintain up-to date software & data file security.Participate in the implementation of new systems when required.Monitor and report system performance for all internal clients.Responsible for company's surveillance system monitoring and maintenance...

Review the closure of daily restrictions by checking them and settling any discrepancies and amending any errors to verify the accuracy and accuracy of the Closure restrictions before delivery to the account manager.Verify the integrity of the migration in the sub-books and register on the computer.Responsible for preparing audit scales and matching...

Financial Planning and Analysis:Consolidate, review and sign off financials, KPIs for the region, markets and countries.Ensuring robust financials have been concluded at each monthend, quarterend and yearend with the necessary challenge process to the results, information and expectation.Ensure the monthend close schedule and reporting financials in a timely...

Responsibilities: Loading, transporting, and delivering items to clients or businesses in a safe, timely Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is Assisting with loading and unloading items from Accepting payments for delivered Providing excellent customer...

We are looking for an outstanding Head of Care, Guidance & Support (encompassing the role of SENDCO) to join our British School Team from 1 September 2024.The Head of Care, Guidance & Support is a new, expansion role for our school for Academic Year One of our whole school priorities is continuing to improve differentiation. We have been working to develop...

Responsibilities:Leadership, Planning & DeliveryEnsures the smooth operation of the cold side areas, (Slope, and Snow Park).Works closely with the Head of Operations Manager to secure topline, bottom-line revenues, policies, procedures and setting the Key Performance Indicators for each department.Ensures the development and maintenance of best practices...

Research industry-related topics (combining online sources, interviews and studies)Write clear marketing copy to promote our products/servicesPrepare well-structured drafts using Content Management SystemsWrite well-structured and informative blog posts that align to business objectivesEdit reporters and third-party content to ensure it aligns with required...

Conduct system troubleshooting to segregate and identify general system/network problems.Maintain all local software and hardware licensing to ensure conformance.Manage related vendors to keep infrastructure availability upMaintain vulnerability management and disaster recovery preparation.Support implementation and troubleshooting of all actions, additions...

Hiring for a Government client in Dubai. Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so...

Supervision of the SOC team in Egypt to ensure compliance to performance targets (KPIs) and overall customer satisfaction.To develop and to maintain a security service operational model to efficiently deliver security services to SOC internal and external customers.To continually monitor and improve SOC operations towards targeted time frames, quality of...

Job SummaryResponsible for the management of pastoral matters in Years 7, 8 & 9. The Key Stage 3 Mentor has the following responsibilities :Key ResponsibilitiesSupport in the coordination of Key Stage 3 Providing pastoral and academic direction and support to students Leading and managing pastoral staff and deployment of resources Timely and effective...

Job SummaryResponsible for the management of pastoral matters in Years 7, 8 & 9. The Key Stage 3 Mentor has the following responsibilities :Key Responsibilities Support in the coordination of Key Stage 3 Providing pastoral and academic direction and support to students Leading and managing pastoral staff and deployment of resources Timely and effective...