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Senior Relationship Officer

5 months ago

Cairo, Egypt mashreqbank psc Full time
  • Manage SME branch portfolio.
  • Control daily activity i.e. SME customer handling in branches, meetings, closures, SME references, acquisition reports of daily sales.
  • Adhere to all policies with regards to KYC/AML as set out by the bank from time to time.
  • Update line mangers on daily business activities for better controls on sales and services.
  • Support branches in achieving SME business plan and day-to-day SME sales and services.
  • Cross selling of consumer banking products.
  • Handling all daily transactions for all borrowers and non borrowers SME customers.
  • Managing all Customers trade finance transactions since the delivery of the application from the customer, following up on the execution of the transaction till the delivery to the customer.
  • Coordinate between call center & sales team leader, handling Cst. Complains through the call center.